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Watch List
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Blog
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ServiceNow
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- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
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- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
- BA Product Update Process
- Getting-Started ServiceNow Timesheet Management
- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
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- Managing Incident Surge Problems
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- AI: Dawn’s Demos AutomatePro
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- Explore AutomatePro Release 8.0.0
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- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- AI-powered ServiceNow Tests
- Xanadu Upgrade: ServiceNow SPM
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- AI Test-Powered ServiceNow
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Getting Started
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Strategic Portfolio Management
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AutomatePro
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Glossary Reference
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ITSM
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Service
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Overview
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UAT
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Healthcare
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Chat GPT
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Security Operations (SecOps)
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Global News & Views
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Neurodiversity
SAFe Release Planning Process
SAFe Release Planning Process is essential because Planning Must Drive Change—Not Follow It. Delivering complex initiatives like Digital transformation takes far more than a backlog of stories. While it’s tempting to dive straight into sprint execution, this approach often leads to fragmented efforts, duplicated work, and ultimately—disconnected outcomes.
Release planning must serve as the catalyst for every change, not the clean-up crew. When teams wait until after a change is underway to begin aligning scope, value, and dependencies, they’re not planning—they’re recovering.lthough sprint execution may feel like progress, diving in too early often leads to fragmented work, duplicated efforts, and disconnected outcomes.
Instead, release planning must ignite the change—not chase it. When teams wait until after changes begin to align scope, value, and dependencies, they’re not planning—they’re recovering.
📊 McKinsey found that teams integrating release planning early are 3x more likely to hit business goals. Meanwhile, Gartner warns that 45% of Agile programs fail due to weak alignment between strategy and execution—not bad code.
Worse still, reactive planning creates the illusion of agility while delivering chaos. Stories shift last-minute. Metrics crumble. Delivery becomes guesswork.
Conversely, release-ready teams lead with intent. Before the first user story, they align Themes, Epics, Goals, and Tags to business value, organize around value streams, and map dependencies across sprints.
🎯 Key Insight: Never let change trigger planning. Let planning drive the change—on purpose, on time, and with measurable impact.
This mindset shift—from reactive to strategic—turns activity into value and work into outcomes.
🚦 5 Critical Steps to Do Before Build: SAFe Release Planning Process
| Step | Action | Involved Roles | Timing |
|---|---|---|---|
| 1. Identify Themes | Capture enterprise-wide objectives to guide workstreams | Portfolio Managers, Enterprise Architects | Start of PI |
| 2. Decompose into Epics | Define meaningful, deliverable value blocks | RTEs, Product Managers | During PI Planning |
| 3. Define Goals | Set quantifiable business outcomes for PI/Sprint | Scrum Teams, Business Owners | Pre-Sprint |
| 4. Group into Releases | Sequence deliverables with visible dependencies | Scrum Masters, Dev Leads | Mid-PI |
| 5. Tag for Insight | Apply consistent tags to improve traceability | Product Owners, QA, Governance | Sprint Setup |
✅ Smart Move: Use ServiceNow’s Planning Board to visualize relationships, prevent scope creep, and avoid last-minute blockers.
🧩 Apply Agile Fields with Confidence
🎯 Theme: Start with Strategic Direction
Themes capture the “why” behind the work. By articulating purpose, they align delivery efforts with long-term transformation goals. Moreover, they provide a stable strategic anchor across multiple Program Increments (PIs), even as execution details evolve.
For example: Modernize CMDB for Trusted Ops clearly communicates both the objective and the intended outcome—enabling consistent alignment across teams and sprints.
✅ Best Practice: Limit themes to 1–2 per PI. This ensures sharper focus, stronger alignment, and better prioritization across value streams.
🚫 Avoid: Broad, vague phrases such as “Improve Infrastructure.” While they may sound strategic, they lack specificity and fail to guide meaningful delivery decisions.
🔑 Key Insight: When clearly defined and intentionally limited, Themes serve as the connective tissue between strategy and execution—ensuring every Epic, Story, and Tag contributes to measurable progress.
🔱 Epic: Focus on Value Blocks
Epics, when used effectively, connect the strategic vision to tactical execution. They bridge the gap between high-level goals and actionable work, ensuring that every initiative delivers tangible business value. In other words, Epics translate intent into outcomes.
For example: Automate CI Data Health Scoring represents a strategic investment with clear operational benefits, directly supporting priorities such as system reliability and performance transparency.
✅ Tip: To prioritize wisely, score Epics using WSJF (Weighted Shortest Job First). This method balances business value, time criticality, and risk reduction against the effort required—leading to smarter sequencing decisions.
🚫 Warning: Avoid using Epics as vague placeholders for oversized stories. Doing so blurs the line between strategy and delivery, clutters the backlog, and slows down decision-making.
🔑 Key Insight: By intentionally shaping each Epic around a strategic objective and measurable value, teams gain the clarity and alignment needed to deliver with purpose—across every sprint, every time.
📈 Goal: Make Progress Measurable
Well-crafted goals serve as more than just targets—they guide focus, reinforce business value, and enable continuous improvement across both sprints and releases. When clearly defined, goals create shared understanding, sharpen prioritization, and illuminate progress over time.
For example:
- Reduce CI duplication by 50%
- Achieve 100% ACL audit success
These goals not only define success but also provide a concrete benchmark for evaluating performance and impact.
🔁 Reminder: Always frame goals using the SMART model—Specific, Measurable, Achievable, Relevant, and Time-bound. This approach ensures each goal is actionable, trackable, and aligned with business priorities.
🚫 Trap to Avoid: Don’t write goals using only technical jargon. While it may make sense to architects, it often alienates stakeholders and obscures the true value. Instead, use plain language that connects technical work to business impact.
🎯 Key Insight: When goals are transparent, measurable, and tied to strategic outcomes, they not only align teams—they accelerate results.
🏷️ Tag: Unlock Cross-Workstream Visibility
Tags play a powerful role when used purposefully. They group related efforts across Epics and Stories, enabling teams to slice workstreams by focus area, streamline reporting, and improve traceability across sprints and releases. In fact, tags are essential for surfacing patterns in QA test filtering, release analytics, and cross-team coordination.
For example:
#DataHealth– for initiatives improving data reliability#ACLFix– to track access control remediation#ChangeGuardrails– for efforts that enhance change controls
✅ Pro Trick: Standardize tag names across all teams. By doing so, you ensure filters, dashboards, and reports remain consistent and meaningful—regardless of who created the work item or when.
⚠️ Caution: Be selective. Using too many or inconsistent tags quickly reduces their value. Moreover, cluttered tagging creates confusion, weakens reporting accuracy, and undermines collaboration.
🔁 When to Use Tags:
- To track work across Epics, Features, and Stories
- To power dashboards, QA filters, and stakeholder reports
- To align related efforts across teams or PIs
🚫 When Not to Use Tags:
- As substitutes for Themes, Epics, or Goals
- To create one-off, team-specific shortcuts that others can’t interpret
- When the meaning isn’t documented or agreed upon
🔑 Key Insight: Use tags strategically to connect the dots—not scatter them. When managed well, tags transform scattered efforts into insightful narratives that drive better delivery and decision-making.
🛠 Use Case: Aligning CMDB with Change Management
Imagine you’re building a feature to normalize CI data affected by Change Requests. With strong release planning, here’s how that plays out:
- Theme:
CMDB Stability & Resilience - Epic:
Automate Normalization for CR-Touched CIs - Goals:
Ensure 100% normalization on updated CIsEnable audit trail visibility for all normalization events
- Tags:
#ChangeIntegration,#Normalization,#CIVisibility
This structure ensures that every sprint story ties directly to a release objective—and every stakeholder knows what value to expect.
⚙️ Advanced Planning Tips, Tricks, and Traps to Watch For
✔️ Pro Tips
- Visualize with Planning Boards
Drag-and-drop features into increments, map dependencies, and assign to teams in one view. - Write Demo-Focused Goals
Ask: “What will we showcase during the System Demo that proves we hit our goal?” - Align Tags with Governance
For example,#AuditCompliantand#SecurityReviewedcan help track readiness for CAB review. - Use Theme-Epic-Goal hierarchies in retrospectives
Trace sprint value delivery back up to strategy.
❌ Common Traps
- Creating Epics as To-Do Lists
An Epic should not be a group of random stories—it must deliver a cohesive unit of value. - Reusing Tags Without Context
A tag like#CIis too vague. Try#CI_Accuracyor#CI_Reliability. - Skipping Dependencies
Unmapped interdependencies lead to mid-sprint blockers and scope creep. - Overloading Themes
Multiple themes per PI blur prioritization. Keep them focused and enterprise-aligned.
🧠 CMDB Planning Use Cases by Domain
| Domain | Theme | Goal | Tag Ideas |
|---|---|---|---|
| Data Health | CI Quality Maturity | Reach 95% profile coverage | #DQCheck, #DataAccuracy |
| ACLs | Access Control Compliance | Eliminate ACL bypasses across 10 classes | #SecurityPolicy, #ACLFix |
| Reporting | Enable CMDB Insights | Build 3 scorecards this PI | #PAWidgets, #CIReports |
| Ownership | CI Accountability Model | Assign owners to all Production CIs | #OwnerMapping, #GovernanceReady |
🎯 Final Takeaway: Plan with Purpose, Deliver with Precision
Exceptional delivery begins long before the first sprint story is written. By mastering the SAFe Release Planning Process, you empower your teams to align execution with vision—and turn CMDB from a liability into a trusted asset.
Themes give direction. Epics guide delivery. Goals measure impact. Tags provide insight. And when you use them together, you don’t just manage work—you lead it.
Other SAFe Release Planning Process Resources
- A-Z Business Process Improvement Glossary
- Activate Essential SAFe
- Agile at scale 101
- Agile-case-study
- Agile Development – ServiceNow
- Agile Methodologies Collaborative Articles – 100 Articles on Agile Methodologies (linkedin.com)
- Agile Scrum Master Guide
- CAP Agile Story Grooming
- Define an Agile Release Train
- SAFe PI objectives

#DigitalTransformation #AI #Innovation #KnowledgeBase
https://dawncsimmons.com/knowledge-base/
- Agile CMDB Strategy
- Agile Planning Fields
- Agile Portfolio Themes
- agile release planning
- Agile Tags Tips
- CMDB Agile Best Practices
- CMDB Agile Goals
- CMDB Goals and Epics
- CMDB Product Ownership
- PI Planning Process
- SAFe Agile Governance
- SAFe CMDB Improvements
- SAFe Release Planning Process
- ServiceNow Agile Tips
- ServiceNow SAFe Planning