< All Topics
Print

Timeline: ITBM to SPM

Timeline: ITBM to SPM: Herein we explore the transformative journey of ServiceNow’s IT Business Management (ITBM) as it evolves into the powerful Strategic Portfolio Management Foundations (SPM) platform. Our detailed timeline showcases the key features and enhancements introduced in each ServiceNow release, revealing how they continuously revolutionize project and portfolio management. Whether you’re a Standard or Pro user, this timeline offers invaluable insights into the tools that optimize your workflows, enhance strategic alignment, and maximize your investment in ServiceNow.

The ServiceNow rebrand in the San Diego Release introduced significant improvements, including enhanced Resource Management and a unified Task Board. This transparency in visibility and reporting saw further enhancements in the Tokyo Release. From its product inception in 2016 until its rebrand from IT Business Management to Strategic Portfolio Management in 2022, there was essentially no major difference between Standard and Pro Licensing.

The introduction of Task Boards was highly favored. They significantly improved enterprise transparency and reporting. Additionally, the expanded visibility of Resource Management was a welcomed enhancement.

However, the Product Owner and Solution Architect community now faces challenges. They must leverage the new functionalities introduced in the Utah and Washington releases. This period marks a shift. There was less communication on the change in strategy, yet a greater impact after rebranding from ITBM to SPM. Historically, there was little risk when comparing and contrast license impacts to leverage the latest features from one release to the next. Now, that is no longer the case.

Timeline: ITBM to SPM: Herein we explore the transformative journey of ServiceNow's IT Business Management (ITBM) as it evolves into the powerful Strategic Portfolio Management (SPM) platform.

From the initial capabilities of ITBM to the sophisticated functionalities of SPM, you will discover how each release builds upon the last, equipping you with advanced features to drive your organization’s success. As you delve into the evolution from ITBM to SPM, you will uncover the innovative solutions that elevate your project management to unparalleled heights. Consequently, by learning about the milestones that have defined this journey, you can leverage these advancements to achieve your strategic goals.

Release and DateFeaturesStandard LicensePro License
Geneva (January 2016)Project Portfolio Management (PPM), Demand Management, Resource Management✔️✔️
Helsinki (May 2016)Enhanced Project Workspace, Program Management, Agile Development✔️✔️
Istanbul (January 2017)Financial Planning, Project Status Reporting, Portfolio Workbench✔️✔️
Jakarta (July 2017)Time Card Management, Project Task Boards, Enhanced Resource Management✔️✔️
Kingston (January 2018)Portfolio Scoring, Financial Charging Models, Enhanced Reporting and Dashboards✔️✔️
London (July 2018)Investment Funding, Advanced Demand Management, Enhanced Program Management✔️✔️
Madrid (March 2019)Improved Agile Development 2.0, Test Management 2.0, Application Portfolio Management (APM)✔️✔️
New York (September 2019)Safe Agile 1.0, Performance Analytics for PPM, Investment Portal✔️✔️
Orlando (March 2020)ITBM Roadmap Planning, Early Scenario Planning, Enhanced Financial Management✔️✔️
Paris (September 2020)Safe Agile 2.0, Improved Portfolio Workbench, Strategic Planning Enhancements✔️✔️
Quebec (March 2021)Digital Portfolio Management, Enhanced Roadmap Planning, Expanded Agile Development Features✔️✔️
Rome (September 2021)Investment Funding Enhancements, Improved Resource Management, Advanced Scenario Planning✔️✔️
San Diego (March 2022)Strategic Portfolio Management (Rebranded from ITBM), Resource Management Enhancements, Unified Task Board✔️✔️
Tokyo (September 2022)Enhanced OKR Integration, Unified Resource Heatmaps, Investment Tracking✔️✔️
Utah (March 2023)Automated Ranking, Custom Scoring Frameworks,
Enhanced OKR Integration,
Advanced Investment Tracking,
Scenario Planning
✔️
Washington (September 2023)Resource Heatmaps, Milestone Dependencies, Notification Triggers, Enhanced Collaboration Tools, Unified Reporting Dashboards✔️

This table provides a comprehensive overview of the key features introduced in each ServiceNow release, indicating their availability for Standard and Pro licensing.

Table of Contents