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Life Sciences: FDA 21 CFR Part 11 Compliance

In the Healthcare and Life Sciences, Pharmaceutical and Medical Device products and services directly impact consumer health and safety and must be able to prove compliance with the United States Food and Drug Administration (FDA) strict guidelines.

The following is how DocuSign helps with CFR Part 11 Compliance. One of the challenges of Life Sciences professionals is integrating the right level of signature compliance with their ITSM Systems. Servicenow for example integrates with DocuSign to control access, records management, and integration.

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Taking Care of Business is Taking Care of People: Maintaining CX/EX Trust with Human Resources. Valuing Talent during Layoff

U.S.-based employers announced more than 33,800 cuts in October, up 13% from September and 48% from one year ago—marking the sixth month this year that cuts were higher than in 2021. Challenger, Gray & Christmas report Technology companies are announcing layoffs and hiring freezes to address recessionary business adjustments in light of the worsening economic outlook. […]

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ServiceNow World: Chicago Wednesday, 11/02

When Innovation Works, The World Works! ServiceNow World Launches in Chicago on Wednesday!! It is such an exciting time, to be part of the ServiceNow EcoSystem. ServiceNow runs on ServiceNow. Their marketplace success created new demands for advanced digital transformation of their Now Platform it’s own HRSD (HR Service Delivery) Human Resources and Employee Relations […]

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Today’s HR Super Trends

Quality HR Case Management, Effective Self- Service Knowledge Management and Process Transformation is key to developing the following trend areas in HR. The Future of Work is Now. Forbes kicked off 2022 with the Top 10 HR Super Trends. https://www.brianheger.com/research-how-employee-experience-impacts-your-bottom-line-harvard-business-review/Employee Well Being. Employee Experience: “Showing How Much They Care (in item 1) can reduce the […]

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Uber’s Call Center Security Social Engineering Massive System Breach

Enterprise level Businesses lose approximately $75B annually due to poor customer services. Social Engineering that compromises sensitive corporate information requires adequate use of training, tooling, and technology to deliver uncompromised service Experience. UBER SOCIAL ENGINEERING CALL CENTER SYSTEM HACK Uber is hot recent cautionary tale on emphasis on quality Call Center Management. Using social engineering, […]

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