Dawn Christine Simmons
Dawn Christine Simmons
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Category: Digital Business Process

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ServiceNow Agentic AI for Finance Corporate Controllers is revolutionizing how finance teams operate by eliminating friction in processes, integrating disconnected systems like Workday and SAP, and delivering measurable profitability gains. With 72% of finance leaders citing workflow inefficiencies and 64% prioritizing AI for transformation, the time to act is now. Approaching ServiceNow Finance Integration is now a critical strategy for financial organizations aiming to automate operations, strengthen compliance, and enhance agility. With integrations achieving up to 40% faster resolution times and Generative AI adding $200–340 billion annually to banking, there has never been a better time to embrace intelligent finance solutions. Dive into the essential strategies you need to lead.
  • June 10, 2025

Agentic AI Transforms Finance

Agentic AI Transforms Finance- Corporate Controllers is revolutionizing how finance teams operate by eliminating friction in processes, integrating disconnected systems like Workday and SAP, and delivering measurable profitability gains. With 72% of finance leaders citing workflow inefficiencies and 64% prioritizing AI for transformation, the time to

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AI Leadership Beyond ITSM: The last time I talked with Julie L. Mohr, we sat across from each other in Pleasanton, California, having a candid discussion over lunch about the state of ITSM. We explored best practices, debated innovation, and circled around a shared insight: what we often call "IT Service Management" is really just Service Management—and it's due for reinvention.
  • May 30, 2025

AI Leadership Beyond ITSM

AI Leadership Beyond ITSM: Traditional ITSM is collapsing under the weight of accelerating complexity and rising business expectations. With 70% of enterprises calling legacy practices a roadblock to innovation (Forrester) and AI projected to automate 60% of workflows by 2026 (Gartner), the time to lead is

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CJ & The Duke is a must-hear podcast for ServiceNow leader insights, upgrade strategies, & transformation with better business outcomes 🎧 CJ & The Duke: Start listening today: Apple Podcasts | Spotify | Official Site
  • May 18, 2025

CJ & The Duke

CJ & The Duke is the raw, insightful podcast that the ServiceNow ecosystem didn’t know it needed—but now can’t live without. As AI, agile, and automation evolve at breakneck speed, this show delivers the candid conversations and expert truths that help platform leaders rise above the

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Human-Centered Excellence Teams happen to bring powerful outcomes. Collaboration Consistently Triumphs Over Command, in a dynamic AI-powered marketplace. Success hinges on how effectively organizations inspire alignment, ignite collaboration, and empower people to lead with purpose.
  • May 15, 2025

Human-Centered Excellence Teams

Launch Human-Centered Excellence Teams to transform cross-functional silos into collaborative engines of innovation. As 83% of executives report that breaking silos is essential for growth—and human-centered design accelerates product adoption by up to 228%—it’s time to activate CoEs that align product owners, partners, and clients in

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ServiceNow Agentic AI for Finance Corporate Controllers is revolutionizing how finance teams operate by eliminating friction in processes, integrating disconnected systems like Workday and SAP, and delivering measurable profitability gains. With 72% of finance leaders citing workflow inefficiencies and 64% prioritizing AI for transformation, the time to act is now. Approaching ServiceNow Finance Integration is now a critical strategy for financial organizations aiming to automate operations, strengthen compliance, and enhance agility. With integrations achieving up to 40% faster resolution times and Generative AI adding $200–340 billion annually to banking, there has never been a better time to embrace intelligent finance solutions. Dive into the essential strategies you need to lead.
  • April 26, 2025

Approaching ServiceNow Finance Integration

Approaching ServiceNow Finance Integration is now a critical strategy for financial organizations aiming to automate operations, strengthen compliance, and enhance agility. With integrations achieving up to 40% faster resolution times and Generative AI adding $200–340 billion annually to banking, there has never been a better time

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Sketch Conversion Tools Ranked shows why 72% of UX teams now rely on AI to transform rough pencil sketches into digital wireframes, saving time, cost, and design errors. Read on to discover which free tools give you the best value.
  • March 22, 2025

Sketch Conversion Tools Ranked

Sketch Conversion Tools Ranked shows why 72% of UX teams now rely on AI to transform rough pencil sketches into digital wireframes, saving time, cost, and design errors. Read on to discover which free tools give you the best value.

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Agentic AI & Workflow Data Fabric-View Webinar. Thirdera_Cognizant Company logo lockup_pink and white Breaking Down ServiceNow Workflow Data Fabric February 13, 2025
  • February 16, 2025

Agentic AI & Workflow Data Fabric

Agentic AI & Workflow Data Fabric powerfully illustrate that 84% of executives believe autonomous technology is vital for competitive advantage. Keep reading to discover how these integrated approaches boost efficiency, reduce data silos, and revolutionize the way organizations respond to rapidly changing demands.

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Improving CX Experience
  • December 31, 2024

Improving CX Experience

Improving CX Experience is the value of "raising the bar" is about pushing boundaries, embracing innovation, and setting higher standards. Companies like Amazon, Apple, and Nike lead the way with bold leadership and relentless improvement, proving that raising the bar drives success. Discover how this principle

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Working as one - Uniting Teams, Driving Success- this is the foundation of effective collaboration. Customer Success is not caring about attribution, but in creating shared opportunities with transformative results, founded in service, trust, and a willingness to stand together: for our teams, our clients, and our industry.
  • December 27, 2024

Working as One.

Working as one fosters collaboration, trust, and resilience across teams, clients, and partners. Learn the key actions and behaviors that drive success and how to overcome challenges when unity is missing.

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Bangladesh's Rising Entrepreneurial Innovators ; Dhaka & Global Business of Bangladesh
  • November 9, 2024

Bangladesh’s Rising Entrepreneurial Innovators

Bangladesh's Rising Entrepreneurial Innovators are transforming their nation’s future. Celebrated in Forbes 30 Under 30 Asia 2024, these nine exceptional entrepreneurs are driving positive change across industries like fintech, media, and the arts. Their achievements signal Bangladesh’s evolution as a powerhouse of innovation, pushing boundaries and

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