Components
I'm Dawn
Dawn directed multi-million-dollar cloud implementations, aligning ServiceNow Cloud, ITAM, SCCM, GRC, and AI automation to organizational goals—transforming how businesses operate and manage resources.
Dawn has spearheaded ServiceNow transformations in sectors such as healthcare, pharmaceuticals, higher education, and energy, delivering end-to-end solutions in ITSM, CMDB, SecOps, HRSD, and more. Her deep expertise in predictive intelligence, incident management, and release planning has ensured organizational success across industries.
Executive Guidance Aligning technology with goals Enhancing customer satisfaction Developing growth roadmaps This service leverages Fortune 500 experience for impactful results. Aligning technology with business goals Achieving cost savings and efficiency Enhancing customer satisfaction Developing growth roadmaps Fortune 500 Experience to drive strategic success.
Dawn C. Simmons is a transformative, visionary leader with over 20 years of executive experience in digital transformation and business process improvement. She has a proven track record of delivering innovative, impactful results across Fortune 500 companies, particularly in ServiceNow implementations, ITSM standards, and global enterprise solutions.
“Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter. She is a seasoned management practitioner that understands service management concepts extremely well.”
Very few people equal Dawn in persistence and dedication. I’ve had the privelege of working with Dawn for several years and am continually impressed with her insight, intelligence, tenacity and ability to network.
“I’ve worked with Dawn for past several years and she has been a role model for me. She is one of the few people in the organization that has a excellent knowledge about Support Readiness. “Solution provider” – that can summarize how good she knows the business. She is GREAT to work with.”
“Dawn Mular is providing an invaluable service to the professional Helpdesk and Service Management community in Colorado. It takes time and dedication to support the HDI presence and ensure that their members continue to gain experience and education as a core part of their time investment in the chapter. Dawn has turned a difficult situation into an evolving success story. ”
“Dawn is able to quickly assess the needs of a project and break it into manageable, achievable parts. Dawn’s ability to network and work with all personalities facilitates the influencing of all key stakeholders to ensure the success of the project.”
“Dawn is one of the most passionate and driven people I know. Her background and experience makes her a very well rounded qualified candidate for any challenging opportunity. Her specific work around helpdesk and support is exceptional. Her outgoing personality and compassion for people contributes to her effectiveness in a people management role.“
“Dawn is the person I always used as a feedback board. Her capability to listen and understanding the philosophy of support helped me and the organization to change. She is a professional with a 10k feet view, but also knows that the green dot is a tree. It was my always a pleasure to work with Dawn and listen to her ideas of supporting Customers and think out the box.”
“I really enjoyed working with Dawn in a cross functional team. She is an excellent project and program manager and brings to the table a diverse set of skills, qualities, and abilities including effective teamwork, attention to details, excellent facilitation, great problem solving and strong leadership. Dawn produces results.”
It's all about the humans behind a brand and those experiencing it, br we're right there. In the middle performance quick.
Email me
Address
Phone
