I enjoyed collaborating with Dawn Simmons (Khan) in the SPARC Portal business transformation program at Gilead Sciences.
She was an excellent technical program manager and business partner who collaborates across business complexity and ensured that Gilead present and future, strategic business objectives are met.
Dawns technical program management oversaw design and solution architecture functions while maintaining partner rapport in a fast-paced dynamic enterprise environment.
I wish her the best in her current and future endeavors.
I have had the pleasure to work with Dawn for close 10 years at Sun Microsystems. And our pofessional paths crossed again while working at Kaiser Permanente IT.
We have spent and collaborated on countless programs, projects and initiatives both at strategic and tactical levels over several years.
Dawn can always be counted on to bring a unique, pragmatic perspective on Industry Best-Practices when it comes IT Service Management, Organizational Change Management, Process Design and Transformation, Operational Improvements, Governance or Program Management engagements.
She is a natural collaborator with a grounded, empathetic persona that lends itself to building highly effective communities of people both professionally and outside of work.
I’d highly recommend Dawn and look forward to collaborating with her again, when chance presents itself because she knows how to push the envelope and move the needle by helping solve complex strategic and operational problems.
Dawn is able to quickly assess the needs of a project and break it into managable, achievable parts.
Dawn’s ability to network and work with all personalities facilitates the influencing of all key stakeholders to ensure the success of the project.
I’ve worked with Dawn for past several years and she has been a role model for me.
She is one of the few people in the organization that has a excellent knowledge about Support Readiness.
“Solution provider” – that can summarize how good she knows the business.
She is GREAT to work with.
Dawn has an incredible passion for what she does. She is forward thinking and results oriented. Dawn can be counted on to get the job done.
Her ideas are well thought out and refreshing.
She cares deeply for everyone and everything she works with/on. Her work with the Helping Friends Network has such positive impact on people worldwide.
Dawn is the Command-In-Chief when it comes to the Change Management process within ServiceNow.
From documentation, handling of approvals, getting different teams together on one call, process refinement, training, exceptions and audits, she has covered it all.
Her speed and relentless focus makes her such an asset to any organization that needs ‘change’. Dawn has been a long time veteran of the industry and just gets better every year.
Thank you for your exceptional work ethics and collaboration Dawn.
Dawn Mular is providing an invaluable service to the professional Helpdesk and Service Management community in Colorado.
It takes time and dedication to support the HDI presence and ensure that their members continue to gain experience and education as a core part of their time investment in the chapter.
Dawn has turned a difficult situation into an evolving success story
Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter.
She is a seasoned management practitioner that understands service management concepts extremely well.