Who Am I?

Dawn C Simmons has over 20 years of IT Business Management and IT Service Management Process Experience for Global Fortune 500 companies.

At Sun Microsystems she was IT Business Manager the Global Program Management Office with operations in California, Colorado, Netherlands, and Singapore overseeing Strategic Business, Technical and Service Improvement Solutions.

20+ years of customer experience, implementation, product life cycle from concept to delivery.   Project and Program delivery that touches Performance Improvement, Tools Enhancement, Business Process Optimization in Executive Operations, IT Service Management, Security Operations and Recruiting Process.

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250 Project Completed
8 Year of Experience
2 Award Win

What I Do?

ITIL Benefits, Control Infrastructure Services, Improve Decision Making, Organizational Change, Improved Service and implementation ability, Increased Customer Satisfication with Improved Cx, Dawn C Simmons, Service Delivery Improvement, OCM, Process, Technology,itsmf, HDI, IT Service Management, ITIL, ServiceNow, Change Management, linkedin.com/dawnckhan, Business Process Improvement, ITSM, COVID, Process Improvement for ITSM

ITIL4 Projects and Program Management

Five ITIL Benefits ITIL stands for  Information Technology Infrastructure Library.    ITIL…

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MOBILE APPLICATION

If you’re developing free or premium themes for others to use, integrating…

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WEB DESIGN

Web design encompasses many different skills and disciplines in the production and…

Dawn C Simmons, Service Delivery Improvement, OCM, Process, Technology,itsmf, HDI, IT Service Management, ITIL, ServiceNow, Change Management, linkedin.com/dawnckhan, Business Process Improvement, ITSM, COVID, Process Improvement for ITSM

ITSM Program and Project Management

Axelos defines IT service management (ITSM) as a concept that enables an…

My Clients

My Team

DawnCSimmons Insider Scoop

5 Ways to Create Opportunity with Social Leadership

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Bangladesh Independence Day: 50 years. 26 March 1972

https://www.youtube.com/watch?v=CvNGiLKhWUE Today is the 50th year of Bangladesh Independence March 26 is a National Holiday in Bangladesh and today is…


World Talent Economy Forum on Global Competitiveness

18 March, 2021 World Talent Economy Forum PANEL: Sharif Ahmed Rana Ph.D, MBA President, World Talent Economy Forum WTEF (Malaysia)Marc…


Happy Saint Patrick’s Day

17 March: The Feast of Saint Patrick  is kind of a big deal of both a cultural and religious celebration, for…


Verkata: a weak user password exposed 150K highly sensitive videos

It was just ONE weak user password that could be guessed by hackers. That ONE users password however led to…


Get in Touch

Reach Dawn




    3120 Jerrold Zanzi Lane, Tracy, CA 94577 USA

    [email protected]

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