Who Am I?

Dawn C Simmons has over 20 years of IT Business Management and IT Service Management Process Experience for Global Fortune 500 companies.

At Sun Microsystems she was IT Business Manager the Global Program Management Office with operations in California, Colorado, Netherlands, and Singapore overseeing Strategic Business, Technical and Service Improvement Solutions.

20+ years of customer experience, implementation, product life cycle from concept to delivery.   Project and Program delivery that touches Performance Improvement, Tools Enhancement, Business Process Optimization in Executive Operations, IT Service Management, Security Operations and Recruiting Process.

(more…)

250 Project Completed
8 Year of Experience
2 Award Win

What I Do?

ITIL Benefits, Control Infrastructure Services, Improve Decision Making, Organizational Change, Improved Service and implementation ability, Increased Customer Satisfication with Improved Cx, Dawn C Simmons, Service Delivery Improvement, OCM, Process, Technology,itsmf, HDI, IT Service Management, ITIL, ServiceNow, Change Management, linkedin.com/dawnckhan, Business Process Improvement, ITSM, COVID, Process Improvement for ITSM

ITIL4 Projects and Program Management

Five ITIL Benefits ITIL stands for  Information Technology Infrastructure Library.    ITIL…

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MOBILE APPLICATION

If you’re developing free or premium themes for others to use, integrating…

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WEB DESIGN

Web design encompasses many different skills and disciplines in the production and…

Dawn C Simmons, Service Delivery Improvement, OCM, Process, Technology,itsmf, HDI, IT Service Management, ITIL, ServiceNow, Change Management, linkedin.com/dawnckhan, Business Process Improvement, ITSM, COVID, Process Improvement for ITSM

ITSM Program and Project Management

Axelos defines IT service management (ITSM) as a concept that enables an…

My Clients

DawnCSimmons Insider Scoop

All Post

Silicon Valley IT Service Management Reorganizes: Seeking 2 Board Members and Ideas People

ITSMF Group |  ITSMF Local Interest Group Link Thank you for your support and participation in the fast-paced IT Service…


Jobs n Career Success News

Jobs N Careers Recruiting Pros COVID19 Exec Women Silicon Valley ITSMF Cyber Fraud Prevention Career & Job Search challenges during…


All Life’s End, Being Love Matters

My family is everything. When tragic loss happened this week I find myself missing my kids, thinking of them and…


Strategies to Stop Cyber Crime & Bullying

At a Global Level our need to be adaptive to the changes the Covid brought are epic. That level of…


Power Tool Talk: Developing Apps in ServiceNow Guided App Creator

What it is The ServiceNow Guided Application Creator was introduced around the time of New York. Guided Application Creator is…


Jobs n Career Success: Employment News

https://www.youtube.com/watch?v=QO9C6WdzVHk This title and tag


Get in Touch

Reach Dawn




    3120 Jerrold Zanzi Lane, Tracy, CA 94577 USA

    [email protected]

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