HDI Elevates Support World
HDI Elevates Support World by transforming today’s IT service and support professionals into tomorrow’s thought leaders. With over 30 years of trusted expertise, HDI bridges people, processes, and performance—empowering communities, uplifting careers, and driving measurable outcomes across the evolving landscape of service management. Get involved and
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HDI Chicagoland Boat Cruise
HDI Chicagoland Boat Cruise is where strategy, skyline, and service leadership converge. With over 85% of IT leaders citing peer engagement as critical to innovation (Gartner, 2024), this event offers an unforgettable opportunity to connect face-to-face—with a view. If you’re in IT Service, Security Operations, or
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Brian Wilson Endless Harmony
Brian Wilson Endless Harmony demonstrates how one visionary sold over 70 million records, influenced 82 major artists, and—most importantly—proved that music therapy can lift mood scores by 68 percent; consequently, discover why his story still shapes the way we work, dream, and heal today.
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Top CISO Monica Verma
Top CISO Monica Verma turned every “no” into a new path. With women holding just 11% of global CISO roles and 53% reporting workplace bias, her rise to a Top 3 EMEA CISO and board-certified cybersecurity leader proves that you don’t need permission to lead—you need
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Re-Career Stronger with Purpose
Re-Career Stronger with Purpose—Millions of women are returning to work with renewed purpose after career breaks for caregiving, layoffs, or life transitions. This guide shares practical resume tips, interview strategies, and legitimate job platforms to help you get hired, rebuild confidence, and thrive in your next
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Hot Careers in Service
Hot Careers in Service are evolving faster than ever—driven by AI, cybersecurity, and digital operations. With a 35% job growth forecast in IT and over 700,000 open roles in service-centric tech fields, professionals who adapt now will lead tomorrow. Here's how to pivot, upskill, and thrive
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CJ & The Duke
CJ & The Duke is the raw, insightful podcast that the ServiceNow ecosystem didn’t know it needed—but now can’t live without. As AI, agile, and automation evolve at breakneck speed, this show delivers the candid conversations and expert truths that help platform leaders rise above the
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Human-Centered Excellence Teams
Launch Human-Centered Excellence Teams to transform cross-functional silos into collaborative engines of innovation. As 83% of executives report that breaking silos is essential for growth—and human-centered design accelerates product adoption by up to 228%—it’s time to activate CoEs that align product owners, partners, and clients in
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ServiceNow’s Innovative Women MVPs
ServiceNow’s Innovative Women MVPs are redefining AI leadership. With 21% of 2025 MVPs now women, and Gartner reporting $12.9M in annual losses from poor data quality, these trailblazers are driving trusted data, AI innovation, and platform excellence across the enterprise. Discover the real change-makers behind the
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Too Much Exactly Enough
Too Much Exactly Neurodivergent leaders are emerging from the shadows of survival, reshaping norms with empathy, resilience, and unapologetic intensity. In a world where 1 in 5 people are neurodivergent and up to 30% of Long COVID survivors face lasting neurological effects, this transformation isn't too
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