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Costly Habit: Manual Test

Costly Habit: Manual Test: Manual testing often feels like a safer, familiar choice, but beneath the surface, it conceals inefficiencies, errors, and significant costs. Companies relying on manual testing sadly do not realize they have a costly habit of unmanaged spend that can run up to 40% more time on test maintenance and face 30% higher defect rates due to human error.

The real hidden cost is in learning to do something different, too often we run costs to automate and improve, but fail to understand the real costs of manual test that emerge post-deployment when overlooked issues require emergency fixes, disrupting workflows and increasing operational expenses. By transitioning to automated solutions like AutomatePro, organizations unlock efficiencies and minimize risk.

The True Costs of Manual Testing

Time-Consuming Costly Habit: Manual Test Maintenance

Each manual test requires continuous upkeep to reflect changes in workflows, UI policies, or system upgrades. This repetitive process eats into valuable resources.

  • Cost Impact: Maintaining 100 manual test cases can take weeks of labor-intensive effort, compared to minutes for reusable automated test blocks.

Risk of Human Error

Manual testers may forget to validate edge cases or miss critical updates, leading to production defects. How do we get them to remember? We do not! At least not 100%, the risk of human error is real, and increases towards busy times, time of day, stress, weather, and well, just human nature.

  • Cost Impact: Filing an incident to address post-upgrade logic errors can cost tens of thousands in lost productivity and remediation time.

Delayed Detection of Defects

Manual regression cycles are slower and less thorough, increasing the risk of defects escaping into production. User Interfaces, customizations and features introduced or hidden may be lost and have to be added with multiple upgrades simply due to being missed by manual testers, who forgot or skipped validation steps.

  • Cost Impact: Production defects due to incomplete testing can cost up to $1,000 per bug per day until resolved.

Knowledge Fragmentation

Testing knowledge is often siloed within individual testers, making it hard to ensure consistency over time. I just use the tool, I did not realize I missed something, it seemed to work ok to me.

  • Cost Impact: Institutional knowledge loss can lead to repeated mistakes and higher onboarding costs.

AutomatePro: Driving Efficiency and Accuracy

Automated Test Creation and Maintenance

  • Value: Reusable test scripts eliminate redundant work, saving time and ensuring consistent validations across scenarios.
  • Example: Updating a reusable model block for RBAC validation applies changes to all relevant test cases instantly, avoiding repetitive updates.

Fast Validation of Business Logic

  • Value: AutomatePro rapidly tests complex business rules and ensures they function as intended, minimizing risk.
  • Example: Automating validations for Service Catalog workflows ensures compliance with no manual intervention.

Elimination of Human Error

  • Value: Automated tests run consistently, avoiding errors caused by fatigue or oversight.
  • Example: Regression tests automatically catch reintroduced deprecated features, reducing production risks.

Complete, Error-Free Testing

  • Value: AutomatePro ensures every scenario is validated, catching issues that manual testers might overlook.
  • Example: Comprehensive validation of a new mandatory field prevents field-level errors in production.

The Value of Preventing Production Defects

Incident Prevention

  • Value: Avoid filing high-cost incidents caused by missed manual validations.
  • Example: AutomatePro catches errors pre-deployment, saving up to $50,000 per incident in large-scale environments.

Agile Workflow Alignment

  • Value: AutomatePro fits seamlessly into agile workflows, ensuring continuous testing at every iteration.
  • Example: AutoPlan automatically links tests to stories, delivering faster feedback loops.

Comparing Costs: Manual vs. Automated Testing

Cost FactorManual TestingAutomated Testing (AutomatePro)
Test Maintenance TimeHighLow
Risk of Missing UpdatesHighLow
Cost of Production DefectsSignificantMinimal
ScalabilityLimitedUnlimited
Knowledge RetentionFragmentedCentralized

Key Benefits of AutomatePro

  1. Efficiency: Automates repetitive tasks, reducing labor hours.
  2. Accuracy: Prevents errors and ensures thorough validations.
  3. Scalability: Supports growing testing needs effortlessly.
  4. Cost Savings: Averts expensive production issues caused by human error.

Next Steps

  1. Evaluate Costs: Identify areas where manual testing creates hidden expenses.
  2. Demonstrate ROI: Run pilot tests using AutomatePro to highlight time and cost savings.
  3. Embed Automation: Integrate AutomatePro into your workflows for continuous validation and knowledge retention.

Transitioning from manual to automated testing is a strategic investment in efficiency, accuracy, and cost savings. AutomatePro delivers unmatched value, ensuring your organization avoids the hidden pitfalls of manual testing. Multi-cloud testing environment purpose built for business processes testing quickly and easily against with minimal requirement for pre-existing data. The test library contains reusable tests against a development system an easy quick run to ensure no issues have been introduced with a code commits since the last run.

Other Costly Habit: Manual Test Resources:

AutomatePro AutoTest Operations Process As businesses increasingly rely on ServiceNow, they seek to adapt faster and operate more efficiently. Research indicates that over 65% of CXOs prioritize business velocity—how quickly they can respond to market changes. What This Means For You Faster Deployments: Automation can accelerate ServiceNow deployments by over 50%, helping businesses reach the market faster and deliver value sooner. End-to-End Automation: Automating processes from testing to workflows ensures seamless operations, resulting in fewer disruptions and more reliable performance. Higher Quality: Automated testing eliminates defects and reduces maintenance costs by over 70%, ensuring precise and error-free implementations. This focus on automated testing and operations enhances overall efficiency and effectiveness, allowing organizations to thrive in today's fast-paced digital landscape.
AutomatePro AutoTest Operations Process As businesses increasingly rely on ServiceNow, they seek to adapt faster and operate more efficiently. Research indicates that over 65% of CXOs prioritize business velocity—how quickly they can respond to market changes.

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