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- 2021: VP Harris Inauguration Elevates Diversity and Executive Leadership
- Covid Cyber Employment Fraud: $Millions in Job Fraud, $Billions in Unemployment Fraud. Recruiters and Jobseekers Paradigm shift
- Does Post Covid Demand, "Evolve or Fold" Data Strategy?
- World Talent Economy Forum on Global Competitiveness
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- ServiceNow World: Chicago Wednesday, 11/02
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- Noir and Grit: This is The Batman
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
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- IT Service Management News and Views
- Eye Strain: Modern Sources and Solutions
- Remembering Paradise by the iconic Meatloaf (Dead at 74 of COVID)
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Facebook's Response to "Whistleblower Protection Program" is new brand, MetaVerse
- Senate Hearing on Facebook Transparency an Accountability
- October 2021: Facebook's Platform Challenges
- Strategies to Stop Cyber Crime & Bullying
- San Francisco Bay Area: ITSMF News
- SNL lessons, hosted by Elon Musk
- 5 Ways to Create Opportunity with Social Leadership
- Happy Saint Patrick's Day
- INTERNATIONAL WOMEN'S DAY EDITION: Celebrating our World's Leaders
- Tribute In Memory: Heartland Rock Icon- Michael Stanley
- Middle East's Top CIO50 Innovation Leaders. #7 is the most visionary Healthcare CIO, I've worked with.
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ServiceNow
- Financial Services Operations
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- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
- Vulnerability Response Workspace Module
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
- BA Product Update Process
- Getting-Started ServiceNow Timesheet Management
- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
- Comparing GRC & IRM
- Starting ServiceNow GRC Process
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- SPM Risk Management Process
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Persona Use & Administration
- AI-Powered AutomatePro & ServiceNow
- AutoPlan Release Setup Simplified
- AI: Dawn’s Demos AutomatePro
- Raptor Workflow Data Platform
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- Explore AutomatePro Release 8.0.0
- Accelerating IRM & GRC
- Roadmap CMDB-HAM-SAM Value Recognition
- AutomatePro & ServiceNow Automated-Test
- Remote Support Success Strategy
- CMDB Powered Digital Transformation
- ServiceNow's Generative AI Revolution
- Knowledge after-Party #100DaysOfServiceNow
- Generative AI in ServiceNow-SPM
- Knowledge is AI-Power
- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- AI-powered ServiceNow Tests
- Xanadu Upgrade: ServiceNow SPM
- Xanadu Upgrade: CMDB Plan
- AI Test-Powered ServiceNow
- Transforming Healthcare Software Catalogs
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
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Getting Started
- Introduction to Knowledge Management
- Knowledge Categorization "Find-ability"
- Productivity: Service Operations Workspace
- Conduct A Windows-Security Scan
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- BMC Remedy ITSM Reference
- AI: ServiceNow Virtual-Agent Chatbot
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- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Employee Journey Management ServiceNow
- Productivity Tips for Knowledge-Users
- Strategies for Manual Test
- TikTok for Digital Leaders
- Master Social Video Editing
- Understanding Security Encryption Standards
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- Predictive Intelligence in ServiceNow
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- Agent Assist Setup
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FAQs
- Knowledge Categorization "Find-ability"
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- Understanding Clop Ransomware Mitigation
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- DevOps & Change Velocity
- Role of CMDB-Management Service-Owner
- Vulnerability Response Workspace Module
- How-To Import ServiceNow Stories 🚀
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Washington ESC or Knowledge Portal?
- TikTok for Digital Leaders
- Mastering Telecommuting Efficiency
- Essential Laptop Migration Hacks
- AutomatePro A-Z Terminology Glossary
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Strategic Portfolio Management
- Understand ServiceNow's 2 SPMs
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- Efficient Workday to ServiceNow Integration
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- Strategic Portfolio Management Foundations
- Timeline: ITBM to SPM
- SPM Project Templates
- SPM: Starting a Demand
- AutoMatePro AutoPlan Demand Management
- Strategic PPM Risk Management
- SPM Risk Management Process
- Xanadu Upgrade: ServiceNow SPM
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AutomatePro
- AutomatePro AutoTest Reference
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- Introducing AutomatePro Control Console
- Troubleshoot AutoTest Run Issues
- QuickStart-AI Service Catalog Test
- 8.2 New AutoTest Features
- AutomatePro AutoTest Operations Process
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AI-Powered AutomatePro & ServiceNow
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- Costly Habit: Manual Test
- Transforming Healthcare Software Catalogs
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Glossary Reference
- Security and IT Glossary
- Guided After-Action Report
- Security-Operations GRC Glossary
- Artificial Intelligence A-Z Glossary
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- Healthcare Compliance Simplified Framework
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ITSM
- ITSM Capability Model- L1
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Email-to-Incident is Costly Inefficiency
- CMDB Health Dashboard
- Incident On-call Best Practices
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- Pinned KB-Articles & deflection
- Stockroom Asset Management Mastery
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Service
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Overview
- Productivity: Service Operations Workspace
- GRC Managed Risk
- GE Change Acceleration Process
- Overview: Employee Center Pro
- SOX Control-Management and Attestation
- RIDAC: Strategic Portfolio Management
- Artificial Intelligence A-Z Glossary
- Advanced Program Management
- AI: ServiceNow Virtual-Agent Chatbot
- Business Process Optimization Reviews
- Proper Ticket Handling Imperative
- Public Sector Digital Services
- Employee Journey Management ServiceNow
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UAT
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Healthcare
- GRC Industry Reference Matrix
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Eye Strain: Modern Sources and Solutions
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Transforming Healthcare Software Catalogs
- Healthcare Compliance Simplified Framework
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Chat GPT
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Security Operations (SecOps)
- SecOps Vulnerability Response Lifecycle
- Vulnerability Response Workspace Module
- Vulnerability Remediation RACI
- Security Incident Response Introduction
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- High Volume Incident-Management Strategies
- Understanding Security Encryption Standards
- TPRM: Solving Vendor Risk
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Agile
- Agile Scrum Master Guide
- DevOps Automated Test
- Quality Assurance Test Process
- Getting-Started ServiceNow Timesheet Management
- Optimized Sprint Capacity Plan
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
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Knowledge Management
- Productivity Tips for Knowledge-Users
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Knowledge Management Pro Features
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Impactful Incident Management Knowledge
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Workday
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Network Connectivity Solutions
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Business Process Methodologies
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Service Catalog & Request Management
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Artificial Intelligence
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Integrated Risk Management
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Microsoft
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AI: Generative Artificial Intelligence
- Mastering iPhone 16 AI
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- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- AI: Dawn’s Demos AutomatePro
- AI Powered Career Resilience
- Raptor Workflow Data Platform
- AI-Powered Xanadu & RaptorDB
- AI Assist's Rockstar-Agent
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- Optimize Productivity with Siri
- AI Test-Powered ServiceNow
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
- Agent Assist Setup
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Global News & Views
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Digital Business Process
- AutoPlan Release Setup Simplified
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- Connect Collaborate Create Knowledge
- Lessons Learned: CrowdStrike Incident
- CrowdStrike Outage: Global Chaos
- MasterCard's AI-Powered Fraud Detection
- Effortless QR Code Creation
- AT&T Big Data Breach
- Transformation: Success from Setbacks
- LinkedIn Digital-Success Enablement
- Digital Excellence Through Collaboration
- Digital-Transformation Leader: David Pultorak
- Business Process Design Excellence
- California Wildfires: Lessons in Public-Sector Portals
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Generative AI
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- AI: Dawn’s Demos AutomatePro
- ServiceNow Xanadu AI Advantage
- AI-Powered Xanadu & RaptorDB
- Yale: Top-CEOs on AI
- ServiceNow's Generative AI Revolution
- Predictive Intelligence in ServiceNow
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Apple
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Governance, Risk, Compliance
Noir and Grit: This is The Batman
2022: The Batman is the darkest of batman’s, following a mix of noir and grit, perhaps a reflection of our times. This version is following Batman’s second year of fighting crime, and thus it emphasizes the struggle for identity and misunderstanding. The story line does not rely on high-tech gadgetry to capture the hearts and minds of Gotham.
The Batman stays in the shadows of mind and existential crisis, while chasing the plot through Gotham.
- Self-Reliance is transformation from alienation
- Trust no one as moral corruption creates survivalist lies
- Cynicism as the lonely Vigilante Hero
- Of course, I’m a recluse, I also play a recluse hero, fight crime, go back to my cave
- If self-doubt and guilt doesn’t kill you, someone else will.
What I loved about “The Batman”
I was amazed at Colin Farrell‘s virtually unrecognizable portrayal of the Penguin. Farrell’s transformation was so complete, you would not believe it is him.
Robert Pattinson rocked “The Batman” character
Character wise, Robert Pattinson ranks as one of my favorite, Batman Characters. I loved what his acting style brought to the character a grunge angst hero is a perfect modern interpretation on the theme. I liked the practical, modern stylings of “The Batman” and that successfully conveyed the “new superhero” feeling with plenty of “wow” utility belt functionality that was right sized for the character.
Zoë Kravitz defined a purrrfect modern self-aware Catwoman
Zoë Kravitz wins the gold for her depiction of Catwoman. She was strong, persuasive, more modern interpretation on the character. Eartha Kitt, is still my favorite, not just because of her name, but Zoë’s interpretation brings more independent strength as a woman living her values, despite facing her own darkness.

Zoë Kravitz Selena Kyle character adds the necessary smart sparkle without shallow reliance on only sexuality. Her role exists to challenge assumptions. Selena Kyle works at the seedy Iceberg Club, dressed scantily and as a waitress, we are meant to assume that she, like her mother used her sexuality to get ahead. Challenge what you see as a truth is also a message. It became clear Selena Kyle, although the child of a mobster and a “lady of the night”, she was able to live values and find resilience in a world that would otherwise misunderstand and label her.
If I were to rank my favorite Catwoman of all time:
- Eartha Kitt
- Zoë Kravitz
- Julie Newmar
- Halle Berry
- Lee Meriwether
- Anne Hathaway
- Michelle Pfeiffer
I know I know Michelle Pfeiffer was most people’s favorite but to me, visually she transformed the character stylings, but the reason her character was so successful, is the ironically the reason why I like the Zoë Kravitz interpretation better. Michelle Pfeiffer’s character interpretation explored the range between day time meek secretary and night time power house of sexuality.
I think Kravitz character is a smarter, more balanced in character, what she does for work has no bearing on transforming adversity, living her life on purpose, stand for her beliefs, that appeals more to me. Plus, she rides a great motorcycle
What I did not love about this The Batman Movie
This movie in many times would be better as a video game then as the movie . Where interactions are meaningless and characters are 2 dimensional and either good or bad.
The narrative flaws that threw me are many, but the two that stick out most:
- The Mobster overlay of characters could have been interesting, but instead opted for more of a ‘video game’ interaction of assumed characters. We are getting names thrown at us without introduction and then later, oh yeah, here is Catwoman Daddy, Carmine Falcone (John Tuturro). Sorry you didn’t bring us in enough to care.
- It became completely unclear why the Riddler’s sudden rise to power social media developed such a following that they would stage a one-time overthrow of power and then just disappear all willing to show up with a ‘world so empty without me’ moment disconnected from the story.
The Characters I didnt love:
Commissioner Gordon’s character was flat and disinteresting.
The Riddler was an epic fail, for being an interesting perspective, they muted his vibrance as a character, tried to introduce a sinister element, but did not do a great job in the transition. For me this is what makes this a C movie.
Riddle me this, why did you do this to us?
The worst part of this “The Batman” movie is that its central theme revolved around an irritating disjointed narrative with weak character development. I liked the dynamic tension potential that was introduced by making the Riddler a Serial Killer, but the caricature of a villain that visually combines early Bill Gates and “Where’s Waldo”. Alas disjointed and shallow character development fails to ‘bring you in’ to the tension.
Not the Best Bruce Wayne:
The Pattinson Bruce Wayne character was my least favorite portrayal of Bruce Wayne. He does convey the Wayne character reclusiveness, but it felt more like Bruce Wayne as a tragic grunge artist than a reclusive millionaire.
In the best balance of Bruce Wayne and Batman Character my favorites were:
- George Clooney
- Ben Afleck
- Christian Bale
- Adam West
THIS is just MY opinion on The Batman(s) and characters.
What is your point of view?