AutomatePro: Ditch Manual Agile delivery cycles are moving at breakneck speed. Highly automated DevOps pipelines churn out rapid iterations—yet, despite this momentum, many teams inexplicably switch back to legacy systems and manual testing at critical points.

Cost of losing a customer is higher than ever. And the “lose rate” of businesses is bigger than ever. We are reinventing the category for how we order, fulfill and deliver a fully integrated autonomous agentic AI experience.

~ServiceNow Knowledge 2025: Bill McDermott

This not only slows down delivery but also introduces avoidable defects, raises costs, and breaks continuity in the development lifecycle. The risks of manual test status quo are clear and account for 60% of post-release bugs, proving just how costly outdated practices can be.

Capgemini’s World Quality Report reinforces this reality:

• 61% of teams cite manual testing as a blocker to agility.
• 55% report documentation lag as a delivery delay.
• 62% lack confidence in their audit preparedness due to scattered or outdated artifacts.

Clinging to Familiar Manual Testing Is Holding Agile Back

“If you run the business the way you’ve always run it, you’ll get the results you’ve always gotten.”

~ServiceNow Knowledge 2025: Bill McDermott

Demands of the present Digital environment requires a recognition that doing things the old way is no longer just inefficient—it’s risky. Old systems of record are evolving into intelligent platforms, designed to boost performance, reduce costs, and enable smarter, data-driven decision-making. Yet, despite the advances in DevOps automation, many Agile teams still default to manual validation at critical points. As a result, they compromise the very foundations of modern delivery—repeatability, traceability, and release velocity.

Even as your platform accelerates and scales, choosing to test manually is like tapping the brakes while your engine roars ahead. Manual methods may feel safe or familiar, but they introduce inconsistency, drive up costs, and simply can’t keep pace with the demands of Agile and CI/CD environments.

So, if the tools are ready and the platform is capable, the only question left is: are you still running your business the old way—or the best way?

❌ Hidden Costs of Manual Testing

Every missed regression, every skipped scenario, increases the chance of a production failure—and with it, the erosion of trust, both internally and with your customers.

• Documentation gaps and inaccuracies stall releases.
• Rework from human error increases delivery time.
• Versioning challenges hinder compliance.
• Scaling becomes complex without automation.

📊 Snapshot: AutomatePro vs. Manual Testing

Capability	AutomatePro	Manual Testing
Speed	🚀 10x faster end-to-end	🐢 Cumulative delays
Accuracy	✅ AI-verified every run	⚠️ Risk of inconsistency
Maintenance	♻️ One-click updates	🔁 Manual rewrite per cycle
Documentation	📘 Delivered with every test	📋 Written later, if at all
Audit Readiness	📁 Always-on evidence	🧾 Scrambled last-minute
ROI	📈 High-impact, low overhead	💸 High effort, slow payoff

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✅ AutomatePro: Built for Continuous Agile Excellence

AutomatePro: Ditch Manual Agile offers a tightly integrated platform that closes the Agile loop:

• 🧪 AutoTest: Fast, AI-driven test creation and execution
• 📘 AutoDoc: Structured, accurate documentation at the point of success
• ♻️ Fully reusable assets for regression, training, and compliance
• 📁 Native audit trail generation for assurance and transparency

Built for ServiceNow, AutomatePro ensures automation carries momentum—not just across sprints, but across the entire value chain.

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From Hours to Minutes: A Measurable Difference

Example Flow: Create Incident → Link to Problem/Change → Switch User → Reopen Incident

Task	AutoTest + AutoDoc	Manual Process
Test Design	AI-built and validated in minutes	Manually mapped, error-prone
Test Execution	Repeatable and scalable	Slower, inconsistent
Documentation	Real-time output: guide + KA	Delayed Word doc + edits
Total Time	⏱️ 30–45 minutes	⏱️ 6–8 hours

Same steps you would be taking to execute, once written is reuseable and useable in other use cases. Here we will walk you through how this is different.

Manual test is outpaced by a smarter, faster approach—the AutoTest Plan.

Instead of scripting every step, you now convert manual actions into automated ones. Better yet, you have three streamlined options to build your Test Plan:

• Start with Test Packs – Select from ready-made, reusable tests.
• Use the Test Plan Editor – Quickly convert manual steps to automated flows.
• Try QuickStart AI – Instantly generate a test framework, then refine it as needed.
• Check out AutomatePro 9.0, powerful new AI Test-to-Text feature—simply describe your test in plain language, and automation builds it for you.

Ultimately, you’re not just testing—you’re building a library of “write once, run forever” tests that also power training, reports, and performance monitoring.on: Test to Text—a feature that turns written test descriptions into automated steps instantly.

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💼 Testing Alone is Not Enough. Test Run Execution and unexpected Business Value

High-velocity Agile teams understand that validation without documentation is incomplete. What’s needed is automation that doesn’t stop at pass/fail—it progresses to enablement.

Once you convert manual steps into automated tests, execution and scoring happen automatically. The Test Run Viewer lets you watch step-by-step playback with screenshots—or skip ahead to any defect.

At any point, you can pause and annotate screenshots, saving key moments for comments or review.

After selecting or building a Test Plan from your library, simply launch a Test Run Execution. You’ll see real-time visual indicators showing pass/fail results, defects found, and progress through each step or test block.

It’s automation made visual, trackable, and actionable.

This code can be converted into a scheduled execution where you can be proactively notified when things changed in your code that affect the user experience.

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🏁 Lead the Race. Don’t Just Finish It.

Agile Speed becomes Sustainable. Testing becomes Transformational. These Test Run Visual Status Indicators make a great foundation for test and improvement activity. AutomatePro makes it easier to move fast without ever falling behind.

Every role gains from automation:

• SAFe Agile, Change and Audit Compliance teams receive built-in evidence.
• BAs can document requirements while tests execute.
• Product Owners receive traceable validation.
• Developers focus on code while test assets scale.
• Service Executives can leverage improved knowledge and Videos to demonstrate and showcase new features.

AutomatePro ensures every successful test also:

• From Successful Test to Automated Documentation, fuels user experience with current contextual knowledge
• Prepares training materials automatically
• Satisfies audit, executive demonstrations training, and operational readiness

📘 AutoDoc: Bridging Testing and Enablement in Real Time

Each Test will have a Documents and Videos tab reference, you can use these, or create new.

Click on the Videos tab and you can view the Use Case Videos created and ready for user engagement.

Unlike disconnected tools, AutoDoc automates the user experience as part of the test result:

• 📄 Knowledge Articles auto-created and versioned
• 📘 User Guides captured with real test screenshots
• 🎥 Use Case Videos generated for walkthroughs (XML/JSON exportable)

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🔁 Production Go Life to Automated Regression As a Competitive Product and Platform Advantage

Test once. Reuse always. AutomatePro captures validated flows and empowers teams to:

• Execute regression tests across updates
• Repackage walkthroughs for onboarding
• Track historical compliance without effort

Instead of rewriting test cases, AutomatePro makes them assets that grow over time.

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🎯 Final Thought: Automate for Real Agile Value

Agile success requires more than speed—it thrives on precision, continuity, and the seamless flow of knowledge from development to delivery. While faster test runs can offer short-term gains, lasting innovation depends on much more. Specifically, it demands integrated compliance, in-flow documentation that keeps teams aligned, and a continuous stream of shareable, user-ready knowledge.

Moreover, as platforms evolve, the ability to reuse AI-powered test outcomes ensures your workflows adapt effortlessly to change, scale efficiently with upgrades, and remain ready for future enhancements.

• +70% of top-performing teams rely on AI streamlined testing to accelerate releases (GitHub)
• Teams are cutting time-to-market by 40–60% (McKinsey).

So rather than just moving fast, move with intention. Automate for accuracy, scale, and sustainable impact.

Other AutomatePro: Ditch Manual Agile Resources

The best delivery is always built on intelligent automation.

• 7 Pitfalls of Test and How To Avoid Them
• AutoDoc | Automated ServiceNow Documentation |
• AutomatePro-Agentic-AI-Driven-Test-Automation-DevOps-Platform_Datasheet.pdf
• AutomatePro AutoDocument from AutoTest
• AutomatePro+ Unveiled: The Future of AI-Driven DevOps | AutomatePro : AutomatePro
• Mastering upgrades in customised ServiceNow environments | AutomatePro : AutomatePro
• Modernizing ServiceNow Delivery with DevOps Automation & Emerging Gen AI | AutomatePro
• What are the immediate benefits of AutomatePro compared to manual testing?
• What Knowledge 2025 Told Us About the Future of the Workplace