Xanadu Upgrade: ServiceNow SPM: revolutionize Strategic Portfolio Management, also, APM (is now a component of) Enterprise Architecture, and the most asked for New Collaborative Work Management workflows are ready!

The features are about enhancing decision-making and driving operational efficiency. Industry reports reveal that 70% of organizations face delays in ServiceNow upgrades due to inefficient processes, while resource misallocation and errors disrupt 40% of project timelines.

With Xanadu, ServiceNow users can achieve a 60% boost in operational efficiency and significantly improve accuracy by leveraging AI-powered automation and predictive insights to align portfolios with organizational goals. This upgrade empowers Agile teams, ServiceNow process owners, and platform implementers with tools to monitor dependencies, and leverage predictive insights for better portfolio decisions.

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Leveraging Xanadu Upgrade SPM AI Features, Benefits, and How to Begin

Now Assist Generative AI for Project Content and Communications

Now Assist Generative AI streamlines project communications by summarizing or refining content for project documents, requirements, and key information. It also enables efficient email generation with key project data for effective stakeholder updates.

Summary of Key Features:

• Gen AI Docs for Projects and Planning:
  Leverage Now Assist to summarize, elaborate, or refine content from project and planning documents, ensuring quick comprehension of requirements and key details.
• Email Project Summary:
  Automatically generate and share project summaries with stakeholders, highlighting milestones, resource allocations, and tasks, to improve communication and monitoring.

Feature	What It Does	How It Helps	How to Begin
Predictive Intelligence for Enterprise Architecture	Analyzes portfolio health and prioritizes resources using AI.	Improves resource allocation and prevents project delays.	Enable in the Portfolio Management Dashboard and configure KPIs.
Automated Dependency Mapping	Tracks project and portfolio dependencies in real-time.	Reduces risks and supports informed decision-making.	Enable in Dependency Mapping settings and review heatmaps.
AI Resource Optimization	Provides real-time resource allocation recommendations.	Enhance resource allocations and assignments.	Activate in Resource Management and review AI-driven suggestions.
Collaborative Work Management	Integrates tools for team collaboration and task tracking.	Improves team productivity and aligns work with portfolio goals. Manage assigned tasks with My Work	Set up collaboration settings in Agile or Project Management modules.

Export a roadmap to Microsoft PowerPoint.

Easily export your portfolio plan or free-form roadmap to a PowerPoint file to keep stakeholders updated on progress. Save time by avoiding manual data entry and foster collaboration, even with those without access to ServiceNow. Use a predefined PowerPoint template or create your own branded version for export.”

Best Practices for a Seamless Upgrade

• Start Small: Focus on critical workflows and automate them first.
• Monitor Results: Use AI dashboards to track success metrics.
• Train Your Teams: Ensure Agile teams and process owners understand the new features.

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The ServiceNow Xanadu release introduces significant enhancements and deprecations across various modules, including Application Portfolio Management (APM). Here’s a concise overview:

Key Changes in Xanadu Upgrade: ServiceNow SPM

Feature/Module	Description	Action Required
Enterprise Architecture (formerly known as APM)	Rebranded to Enterprise Architecture with new capabilities for aligning IT with business strategies.	Review and adapt to the new features to leverage enhanced functionalities.
Microsoft AD Spoke for IntegrationHub	Deprecated in favor of the new Microsoft Active Directory v2 Spoke, offering improved integration capabilities.	Transition to the v2 Spoke to maintain and enhance Active Directory integrations. Up3
Indoor Mapping Expansion	Extended beyond Workplace Service Delivery to include Field Service Management and IT Asset Management, enhancing asset location tracking.	Utilize the expanded mapping features to improve asset and task management. ServiceNow

Deprecations and Discontinuations from Xanadu Upgrade: ServiceNow SPM

Deprecated Feature	Replacement	Action Required
Microsoft AD Spoke for IntegrationHub	Microsoft Active Directory v2 Spoke	Upgrade to the v2 Spoke to ensure continued support and access to new features. Up3

Recommendations for Automated Testing

To ensure a smooth transition during and after the upgrade, consider the following automated testing strategies:

• For New and Updated Features: Develop automated test cases that validate the functionality of new features and any changes to existing modules. This ensures that enhancements work as intended without introducing regressions.
• For Deprecated Features: Create tests to confirm that the removal or replacement of deprecated features does not adversely affect other system processes. This helps in identifying potential issues arising from deprecations.

Conclusion: Why Upgrade to Xanadu

With the Xanadu Upgrade for ServiceNow SPM, organizations can drastically improve testing efficiency, reduce upgrade timelines, and make smarter portfolio decisions. By integrating AI-powered tools, ServiceNow users can eliminate bottlenecks, optimize resource usage, and ensure seamless workflows.

Other Xanadu Upgrade: ServiceNow SPM Resources

• Enable AI experience using Now Assist for Strategic Portfolio Management (SPM)
• Export data of goals and targets to a Microsoft Excel or CSV file
• Export roadmap or free-form roadmap to a Microsoft PowerPoint file
• Gain enhanced visibility & actionable Insights with customizable Project Workspace Status Reports
• Manage all assigned tasks from one place with My Work
• Manage financials of sub-projects on parent project
• Manage resource allocations and assignments
• Manage: Show or hide features of your portfolio plan
• Migrate from Scaled Agile Framework to Enterprise Agile Planning
• Optimize plans using scenario planning
• Organizational plugins for Strategic Portfolio Management
• Predictive Intelligence for Enterprise Architecture (formerly Application Portfolio Management )
• Prioritize and roadmap high-level items in Portfolio Planning workspace
• Release Notes: Strategic Portfolio Management
• Resource assignments in Project Workspace
• ServiceNow Partner Summit, Xanadu Release: The Biggest AI News
• SPM Collaborative Workspaces – Dawn Christine Simmons
• Update actuals easily using the enhanced target breakdowns interface