BPC Heros & AutomatePro accelerate Innovation using a modern GenAI-powered platform built for ServiceNow. It alleviates the manual burden of testing with Automated and AI driven test and Automated documentation, empowering BPCs and BAs to focus on what matters most: innovation, value delivery, and process optimization.

Through AutomatePro, Business Process Consultants and Business Analysts have a library of intelligent automation solutions for their heroic solutions in ServiceNow Agile Life Cycle, Upgrades, and Continuous Improvement activities.

• Quickly generate tests from plain-language requirements
• Effortlessly produce documentation with a single click
• Run full regression test suites in mere hours
• Instantly deliver traceable, version-controlled documentation

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AutoTest: Accelerate Testing, Ensure Quality

Revolutionizing Regression and Agile Testing

Manual testing feels like catching a waterfall with a bucket—it’s tedious, slow, and often incomplete. Thankfully, AutomatePro’s AutoTest offers a code-free solution that eliminates these pain points. Organizations can now run thousands of tests in hours rather than weeks.

By harnessing AI, AutoTest:

• Speeds up release testing by up to 7x (source: accelq.com)
• Reduces testing effort by 30–40% compared to manual approaches (source: automatepro.com)
• Enables in-sprint validation to support agile development
• Provides early detection of issues through continuous feedback loops

Real-World Scenario: Alex the Consultant

Consider Alex, a Business Process Consultant leading a ServiceNow upgrade. After work hours on Friday, Alex uses AutoTest to initiate a regression suite. By Saturday morning, thousands of tests have executed. A few failed workflows are flagged by the AI, with evidence automatically compiled. On Monday, Alex works with developers to resolve the issues. What once took days now takes hours—transforming stress into efficiency.

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AutoDoc: Instant Documentation, Lasting Impact

Documentation at the Pace of Change

Creating and maintaining accurate documentation of how to use, keep up with, and understand the new features of Product, Platform or process change is time-consuming. Whether it’s test evidence, user guides, or compliance records, the task often falls to BPCs and BAs. Enter AutoDoc, the automated documentation engine that eliminates this burden, and more importantly, accelerates value!

AutoDoc enables users to:

• Instantly generate formatted documents
• Create ServiceNow KB articles, PDFs, or Word files
• Maintain version-controlled and timestamped records
• Comply with audit standards effortlessly

Real-World Scenario: Nina the Analyst

Meet Georgina, a Business Analyst supporting a new HR workflow. Instead of manually writing release notes and guides, she uses AutoDoc to generate requirement specs, training materials, and test evidence—all from within ServiceNow. As a result, her documentation is always accurate, compliant, and available in minutes.

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Lifecycle Impact: Driving Success from Start to Finish

Agile Sprints

• Requirements instantly become tests and documentation
• Real-time validation improves velocity and feedback quality

Patching and Upgrades

• Regression suites ensure compatibility with new releases
• Zero-touch testing accelerates delivery timelines

Quality Control

• Automated detection of anomalies and errors
• Dashboards deliver insight into areas for process refinement

Change Management

• Every change includes comprehensive, linked documentation
• Faster reviews and stakeholder alignment build confidence

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Unlocking the Full Potential of BPC Heros & AutomatePro

BPC Heros & AutomatePro showcase the transformative impact of AI when used effectively. By automating testing and documentation, BPCs and BAs become enablers of strategic progress. They gain the time and data needed to drive innovation, lead cross-functional efforts, and deliver value across every ServiceNow implementation.

Industry leaders urge professionals to embrace automation and AI. The data confirms their value. When liberated from repetitive tasks, analysts and consultants drive greater results, create stronger processes, and foster organizational agility.

Ultimately, those equipped with AutomatePro don’t just adapt—they lead. They transform chaos into clarity, complexity into simplicity, and inefficiency into impact. That is the promise—and power—of BPC Heros & AutomatePro.

Other BPC Heros & AutomatePro Resources

• AutomatePro A-Z Terminology Glossary
• Agile Development – ServiceNow
• Agile Scrum Master Guide
• Agile Testing: What is it, Can It work?
• AutomatePro Accelerated Agile Sprints
• Automatepro Docs :: AutomatePro Docs
• AutomatePro My Training Dashboard – LMS
• AutoTest Blog: tips and advice with AutomatePro
• AutomatePro AutoTest Reference
• Basics of Agile Development
• Can I combine multiple stories within a single test plan in AutomatePro AutoTest?
• Can I create a single test workflow with multiple personas in AutomatePro?
• What are the immediate benefits of AutomatePro compared to manual testing?