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- 2021: VP Harris Inauguration Elevates Diversity and Executive Leadership
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- ITSMF: Erik Bock, Digital Business
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- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
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- Remembering Paradise by the iconic Meatloaf (Dead at 74 of COVID)
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Facebook's Response to "Whistleblower Protection Program" is new brand, MetaVerse
- Senate Hearing on Facebook Transparency an Accountability
- October 2021: Facebook's Platform Challenges
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- SNL lessons, hosted by Elon Musk
- 5 Ways to Create Opportunity with Social Leadership
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- INTERNATIONAL WOMEN'S DAY EDITION: Celebrating our World's Leaders
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ServiceNow
- Financial Services Operations
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- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
- Vulnerability Response Workspace Module
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
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- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
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- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
- Comparing GRC & IRM
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- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- AI-powered ServiceNow Tests
- Xanadu Upgrade: ServiceNow SPM
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- AI Test-Powered ServiceNow
- Transforming Healthcare Software Catalogs
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
- Starting ITSM Predictive Intelligence
- TPRM Business-Analyst Guide
- Robotic Process Automation Workflows
- Mastering Zing Search Optimization
- A-Z Data Fabric Glossary
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Getting Started
- Introduction to Knowledge Management
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- Productivity: Service Operations Workspace
- Conduct A Windows-Security Scan
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- BMC Remedy ITSM Reference
- AI: ServiceNow Virtual-Agent Chatbot
- COE for Human Resources
- Getting Started: Engagement Manager
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Employee Journey Management ServiceNow
- Productivity Tips for Knowledge-Users
- Strategies for Manual Test
- TikTok for Digital Leaders
- Master Social Video Editing
- Understanding Security Encryption Standards
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- Predictive Intelligence in ServiceNow
- TPRM: Solving Vendor Risk
- Agent Assist Setup
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Setup Free Azure DevOps
- Robotic Process Automation Workflows
- Optimize ServiceNow ML Training
- Effective Business Process Consultancy
- Automate New Hire Access
- AutomatePro: Greenfield ServiceNow Strategies
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FAQs
- Knowledge Categorization "Find-ability"
- FAQs: Governance Risk Compliance
- Understanding Clop Ransomware Mitigation
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- Ticket Handling Infographic FAQs
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- DevOps & Change Velocity
- Role of CMDB-Management Service-Owner
- Vulnerability Response Workspace Module
- How-To Import ServiceNow Stories 🚀
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Washington ESC or Knowledge Portal?
- TikTok for Digital Leaders
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Strategic Portfolio Management
- Understand ServiceNow's 2 SPMs
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- Efficient Workday to ServiceNow Integration
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- Strategic Portfolio Management Foundations
- Timeline: ITBM to SPM
- SPM Project Templates
- SPM: Starting a Demand
- AutoMatePro AutoPlan Demand Management
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- Xanadu Upgrade: ServiceNow SPM
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AutomatePro
- AutomatePro AutoTest Reference
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- Introducing AutomatePro Control Console
- Troubleshoot AutoTest Run Issues
- QuickStart-AI Service Catalog Test
- 8.2 New AutoTest Features
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- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AI-Powered AutomatePro & ServiceNow
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- Costly Habit: Manual Test
- Transforming Healthcare Software Catalogs
- Upgrades: AutoTest from ATF
- BPC Heros & AutomatePro
- AutomatePro: Greenfield ServiceNow Strategies
- Automated Test Platform Health
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Glossary Reference
- Security and IT Glossary
- Guided After-Action Report
- Security-Operations GRC Glossary
- Artificial Intelligence A-Z Glossary
- Business Process Improvement Glossary
- HR Glossary
- Strategic Portfolio Management Glossary
- Service Catalog/Portal A-Z Glossary
- AutomatePro A-Z Terminology Glossary
- Healthcare Compliance Simplified Framework
- A-Z Data Fabric Glossary
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ITSM
- ITSM Capability Model- L1
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Email-to-Incident is Costly Inefficiency
- CMDB Health Dashboard
- Incident On-call Best Practices
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- Pinned KB-Articles & deflection
- Stockroom Asset Management Mastery
- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
- Predictive Intelligence & ITSM
- Predictive Change Mastery
- Xanadu Upgrade Drives Innovation
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Service
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Overview
- Productivity: Service Operations Workspace
- GRC Managed Risk
- GE Change Acceleration Process
- Overview: Employee Center Pro
- SOX Control-Management and Attestation
- RIDAC: Strategic Portfolio Management
- Artificial Intelligence A-Z Glossary
- Advanced Program Management
- AI: ServiceNow Virtual-Agent Chatbot
- Business Process Optimization Reviews
- Proper Ticket Handling Imperative
- Public Sector Digital Services
- Employee Journey Management ServiceNow
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UAT
- UAT- Approve or Reject Change
- Demo Service Catalog
- AutoTest Case Planning
- Strategies for Manual Test
- 8.2 New AutoTest Features
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AutomatePro: Greenfield ServiceNow Strategies
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Healthcare
- GRC Industry Reference Matrix
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Eye Strain: Modern Sources and Solutions
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Transforming Healthcare Software Catalogs
- Healthcare Compliance Simplified Framework
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Chat GPT
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Security Operations (SecOps)
- SecOps Vulnerability Response Lifecycle
- Vulnerability Response Workspace Module
- Vulnerability Remediation RACI
- Security Incident Response Introduction
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- High Volume Incident-Management Strategies
- Understanding Security Encryption Standards
- TPRM: Solving Vendor Risk
- BA Guide: Vulnerability Response
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Agile
- Agile Scrum Master Guide
- DevOps Automated Test
- Quality Assurance Test Process
- Getting-Started ServiceNow Timesheet Management
- Optimized Sprint Capacity Plan
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- 80% Outages: Unauthorized Change
- Upgrades: AutoTest from ATF
- Effective Business Process Consultancy
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- AutomatePro: Ditch Manual Agile
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Knowledge Management
- Productivity Tips for Knowledge-Users
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Knowledge Management Pro Features
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Impactful Incident Management Knowledge
- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
- Mastering Zing Search Optimization
- AI Demands: Data Stewards
- ServiceNow Collaborative Workspace Management
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Workday
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Network Connectivity Solutions
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Business Process Methodologies
- Ideation: DaVinci Inspired Mind-Mapping
- Quality Assurance Test Process
- AutoTest Case Planning
- Managing Incident Surge Problems
- Strategic PPM Risk Management
- AI-Powered AutomatePro & ServiceNow
- Advanced ServiceNow Test Automation
- TPRM: Solving Vendor Risk
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
- New in Performance Analytics
- Effective Business Process Consultancy
- BPC Heros & AutomatePro
- AI’s Emergent Governance Ethics
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Microsoft Sync Sanity Saving
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- ServiceNow Collaborative Workspace Management
- Master Collaborative Workspace Planning
- AI Powered Excellence Centers
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Service Catalog & Request Management
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Artificial Intelligence
- 10 Cool Features Standard-to-Pro
- Knowledge Management Pro Features
- QuickStart-AI Service Catalog Test
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- Master Social Video Editing
- AI-Powered AutomatePro & ServiceNow
- AI Test-Powered ServiceNow
- Predictive Intelligence in ServiceNow
- Agent Assist Setup
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Robotic Process Automation Workflows
- A-Z Data Fabric Glossary
- New in Performance Analytics
- BPC Heros & AutomatePro
- AI Demands: Data Stewards
- AutomatePro: Greenfield ServiceNow Strategies
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Integrated Risk Management
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Microsoft
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AI: Generative Artificial Intelligence
- Mastering iPhone 16 AI
- AI-powered Service Management Operations
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- AI: Dawn’s Demos AutomatePro
- AI Powered Career Resilience
- Raptor Workflow Data Platform
- AI-Powered Xanadu & RaptorDB
- AI Assist's Rockstar-Agent
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- Optimize Productivity with Siri
- AI Test-Powered ServiceNow
- Predictive Intelligence in ServiceNow
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- Impactful Incident Management Knowledge
- Agent Assist Setup
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- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Robotic Process Automation Workflows
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
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- Predictive Intelligence & ITSM
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- A-Z Data Fabric Glossary
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Figma
- Articles coming soon
SPM Gantt Chart Presentation
SPM Gantt Chart Presentation unlocks the full potential of your enterprise project & demand management. This vital capability enables you to create, manage, and visualize key project timelines and demands with ease. Our comprehensive guide will walk you through each step, ensuring you master the art of using Gantt charts for your demands and projects. With clear instructions and best practices, you’ll elevate your project management efficiency and clarity to new heights. Get ready to streamline your workflow and impress your stakeholders!
What is a Gantt Chart?
A Gantt chart is a type of bar chart that represents a project schedule. It visually displays the start and finish dates of the various elements of a project. Gantt charts are crucial because they provide a clear timeline of tasks, dependencies, and project progress, making it easier to manage and communicate the project plan.
Why is SPM Gantt Chart Presentation Important?
SPM Gantt Chart Presentation is essential because it visually represents project timelines, making task sequences and dependencies clear. This clarity helps identify bottlenecks and manage resources efficiently. Additionally, Gantt charts improve team and stakeholder communication by offering a straightforward view of project progress and milestones. Consequently, using Gantt charts in ServiceNow ensures projects stay organized, on track, and aligned with strategic goals.
What ServiceNow SPM Requirements exist to use SPM Gantt Chart Presentation
Plugin Requirements
To use Gantt chart data in ServiceNow, ensure the following plugins are activated:
- Project Portfolio Management (com.snc.financial_planning_pmo)
- Demand Management (com.snc.demand_management)
- Gantt Chart (com.snc.gantt)
Gantt Chart Capabilities for Standard and Pro License Editions
- Standard License: Basic Gantt chart functionalities for Project and Demand, including task creation, dependency setting, and timeline adjustments.
- Pro License: Advanced features including Resource Management, portfolio-level Gantt charts, and enhanced reporting capabilities.

Data Fields That Must Be Populated
For Gantt chart data to be effective, the following fields cannot be blank:
- Title/Project Name: The name of the demand or project.
- Description: A brief description of the demand or project.
- Priority: The priority level of the demand or project.
- Due Date: The expected completion date.
- Assigned To/Project Manager: The person responsible for the demand or project.
- Start Date and End Date: For projects, these dates are crucial for the timeline.
- Tasks and Milestones: Specific details and dates for each task and milestone.
How to Create Gantt Charts from an existing SPM Demand Management or Project
1. Access the Demand or Project Module
- First, Navigate to the Module: Begin by going to the Demand Management or Project Management module in ServiceNow.
2. Open the Existing Demand or Project
- Next, Locate the Record: Use the search bar or list view to find and select the specific demand or project you want to work with.
3. Populate Required Fields
- Then, Ensure Completeness: Before proceeding, validate that the following fields are populated in your data view to get complete Gantt chart data:
- Title/Project Name
- Description
- Priority
- Due Date
- Assigned To/Project Manager
- Start Date and End Date (for projects)
- Tasks and Milestones
4. Define Tasks and Milestones
- After That, Break Down the Work: If not already defined, add tasks and milestones.
- Set Dates and Dependencies: Specify start and end dates, assign resources, and establish dependencies between tasks.
5. Enable Gantt Chart View

- Now, Switch Views: Navigate to the Gantt Chart view within the demand or project record.
- Adjust Timeline: Carefully review the Gantt chart and make necessary adjustments to the timeline and dependencies.
6. Review and Finalize
- Subsequently, Check for Accuracy: Ensure all data is accurate and complete.
- Make Adjustments: Modify tasks, dates, and dependencies as needed to ensure a clear and accurate representation.
7. Save and Share
- Finally, Save Changes: Click “Save” to update the demand or project with the Gantt chart information.
- Communicate: Share the Gantt chart with your team and stakeholders for enhanced visibility and communication.
By following these steps, you can effectively create and manage Gantt charts from existing demands or projects in ServiceNow, significantly enhancing your project management capabilities.
Tips and Tricks for Troubleshooting SPM Gantt Charting Problems
Issue | Description | Solution |
---|---|---|
Gantt Chart Not Displaying Properly | The Gantt chart view does not render or display correctly. | First, ensure all required fields are populated. Then, check browser compatibility, clear the cache, and verify that all necessary plugins are enabled and updated. |
Missing Tasks or Milestones | Tasks or milestones do not appear on the Gantt chart. | Beginning with confirmation that start and end dates are specified. Then, ensure proper association, and finally, check for hidden tasks due to filters. |
Incorrect Dates Displayed | The Gantt chart shows incorrect start or end dates for tasks. | Double-check task dates, ensure no overlapping tasks or incorrect dependencies, and validate time zone settings. |
Dependencies Not Working | Task dependencies do not reflect correctly on the Gantt chart. | Ensure dependencies are set up correctly, verify dependency types, and check for circular dependencies. |
Gantt Chart Not Updating | Changes made to tasks or milestones do not reflect in the Gantt chart. | Refresh the Gantt chart view, ensure changes are saved properly, and check for synchronization issues. |
Performance Issues | The Gantt chart loads or interacts slowly. | Optimize the number of tasks/milestones displayed, segment larger projects, and ensure sufficient resources are available. |
Plugin Issues | The Gantt chart functionality is not available. | Verify that required plugins are installed and activated, and ensure they are compatible with your ServiceNow version. |
Customization and Configuration Problems | Customizations to the Gantt chart do not work as expected. | Review and test custom scripts/configurations, ensure compatibility with standard functionalities, and seek support if needed. |
Data Integrity Issues | The Gantt chart displays inconsistent or incorrect data. | Regularly audit data, implement validation rules, and use automated tools/scripts for data consistency. |
Other Resources for Strategic Portfolio Management
- Advanced Program Management
- Engagement Manager Getting Started
- ESG Best Practices of Digital Leaders eBook
- Export to PowerPoint for Strategic Portfolio Management
- Own Your Career Path with RiseUp – ServiceNow
- Portfolio, program, and project manager role in business benefits realization by Laura Paton
- Project Management
- Resource Allocation Workbench
- RISK or RIDAC Management
- Strategic Portfolio Management FAQs
- Strategic Portfolio Management Glossary
