AutomatePro AutoDocument from AutoTest is the gold standard in test automation and real-time documentation for winning award after award at ServiceNow Knowledge 2025, attendees witnessed firsthand how AutomatePro is revolutionizing the platform experience. AutomatePro was awarded the AI Innovation Zone Winner at Knowledge 2025 and there are some capabilities ServiceNow Platform and Product Owners would love!

From write-once to reuse-always, AutomatePro turns testing into a scalable, shareable, sprint-ready advantage. Thanks to its Agentic AI capabilities, teams can:

⚡ Accelerate ServiceNow deployments with confidence
🔄 Take advantage of latest ServiceNow upgrades using intelligent, reusable test automation
📄 Auto-generate documentation—to boost test and engagement instantly and effortlessly
🎯 Boost productivity from development through to support

✨ Automation + AI = a force multiplier for ServiceNow innovation, velocity, and enterprise confidence.

AutomatePro and NTT Data: Build Partner Customer Story

🌟 Real Results in Action: NTT Data & Singapore Government

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🚀 NTT Data: Scaling Quality Without Slowing Innovation

Like many global enterprises, NTT Data faced the challenge of accelerating delivery without compromising quality. As releases grew more complex and demand increased, they needed a way to test faster, smarter, and at scale.

With the power of AutoTest and AutoDocument, NTT Data was able to:

• ⚡ Accelerate test cycles across agile sprints
• 📉 Reduce defect leakage before UAT and production
• ↺ Build repeatable, reliable automation that scaled across teams
• 💰 Achieve a 4,700% ROI—turning testing into a growth enabler

Moreover, real-time documentation was automatically generated, dramatically reducing audit preparation and manual effort.

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🌐 Singapore Government: From Reactive to AI-Powered IT Delivery

The Singapore Government was undergoing a massive digital transformation, aiming to modernize IT operations across public sector agencies. To meet their goals, they turned to AutomatePro—and the results were transformational.

With AutoTest and AutoDocument, they:

• ⚒️ Standardized quality across departments
• ↩️ Simplified upgrades by reusing automated tests
• 📄 Auto-generated guides, reports, and training material—instantly and consistently

As a result, they shifted from reactive execution to proactive, AI-driven delivery—becoming a model of innovation for governments worldwide.

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⚙️ Why Automation Matters Right Now

⚠️ Manual Testing: A Familiar Habit That Fails to Scale

To begin with, manual testing might seem comfortable—but in reality, it slows you down, limits growth, and can’t keep pace with modern delivery demands.

Consider the hard truth:

🔹 63% of teams still struggle to integrate testing into Agile and DevOps
❌ 40% of defects are missed entirely in hybrid testing environments
📜 Meanwhile, documentation is frequently incomplete, outdated, or missing altogether

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🔄 Break the Cycle. Step Boldly Into the Future.

Over and over, teams fall into the same exhausting loop:

🔁 Rewriting tests from scratch
📄 Manually documenting every change
⏳ Wasting valuable hours on repeatable tasks automation could finish in seconds

However, once teams let go of these outdated habits and embrace automation, everything changes.

Suddenly, testing becomes faster.
Documentation writes itself.
Confidence in every release skyrockets.

Instead of falling behind, teams move ahead—smarter, leaner, and fully equipped to scale.

So rather than staying stuck, make the shift.
Break the habit.
And finally, unlock the full power of automation.

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🚀 Commit to Automation. Scale With Confidence.

From initial development to final delivery, every test transforms into something greater:

✅ Smarter—built once, refined continuously
✅ Faster—executed in seconds, not hours
✅ Reusable—adaptable across sprints and releases
✅ Documented—auto-generated and always up to date

As a result, instead of falling behind, your team finally moves forward—faster, clearer, and more confident than ever.

Moreover, with every sprint, you gain time, reduce risk, and deliver with consistency & confidence.

Automation is the habit of high-performing teams today.

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📊 Comparison Table: Manual vs. ATF vs. AutomatePro

Capability	Manual Testing ❌	ServiceNow ATF ⚙️	AutomatePro ✅
Test Reuse	❌ Rewrite every time	⚠️ Limited reuse	✅ Fully reusable, versioned
Test Execution	❌ Manual only	✅ UI-focused automation	✅ Multi-layer automation
End-to-End Testing	❌ Hard to scale	⚠️ Scoped to SN	✅ Full cross-app testing
Test Reporting	❌ Manual docs	⚠️ Basic logs	✅ Auto-generated reports
User Guides	❌ Separate effort	❌ Not included	✅ Auto-created from test
Guided Tours	❌ Manual build	❌ Not included	✅ Instantly generated
Videos	❌ Record manually	❌ Not supported	✅ Auto-generated from test
Agile Compatibility	❌ Hard to maintain	⚠️ Basic	✅ Evolves with every sprint
Audit Readiness	❌ Manual prep	⚠️ Partial	✅ Built-in compliance tools
Stakeholder Enablement	❌ Inconsistent	⚠️ Limited	✅ One test powers all teams
AI + Automation	❌ None	❌ None	✅ Powered by Agentic AI

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🔁 From One Test to Regression Power

🧪 What Is a Regression Test?

A regression test is a reusable test that helps ensure nothing breaks when you make updates or changes to your app. It checks that existing functionality still works—no matter how many sprints or releases go by.

🔁 How Do You Turn One Test Into a Regression Test?

If you’ve already created a test and it worked, here’s how to convert it into a regression test, step by step:

1. Duplicate the test so you don’t start from scratch.
2. Update the logic to match any changes in the app.
3. Add it to your regression pack so it’s ready for every release.
4. AutoDocument it to automatically generate guides, reports, and videos.

Now, your test doesn’t just run again—it keeps evolving with your app, while also keeping your documentation fresh and accurate. That’s how you deliver speed, reduce risk, and stay ahead—every release, every upgrade.

📄 Manual Time vs. AutoDocument Speed

✍️ Manual Documentation: Tedious and Time-Consuming

Traditionally, creating documentation requires hours of extra work:

• Taking and editing screenshots
• Recording step-by-step videos
• Writing instructions
• Marking up features and workflows

Even then, the content often ends up outdated by the next release.

⏱️ Time Comparison: Manual vs. AutoDocument

So instead of spending hours on documentation, you get everything done in minutes—all while staying accurate and aligned with the latest changes.

Artifact	Manual Time Estimate	AutoDocument Time
📅 QA Test Report	1–2 hours	✅ Instant- Minutes
📏 UAT Guide	2–3 hours	✅ Instant- Minutes
📺 Go-Live Video	3–4 hours	✅ Instant- Minutes
✨ Guided Tour	1–2 hours	✅ Instant- Minutes

Combined, that’s 7–11 hours of manual effort—every sprint—vs. minutes with AutoDocument.

☕ “Faster than finishing your coffee.”

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💡 Final Takeaway: Automate Everything

With AutomatePro AutoDocument from AutoTest, testing evolves from a time-consuming task into a high-value engine for speed, quality, and adoption.

🚀 Write once. Improve every sprint. Deliver more—with less effort.

🌍 Best Practices from High-Performing Teams

Practice	Why It Works
📌 Write Once, Improve Often	Stays aligned with each release
🔄 Convert to Regression	Catches regressions early
📄 Share Documentation	Keeps teams in sync
📊 Track Results	Builds data-driven trust
🎓 Train with Video	Boosts self-service adoption

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Other AutomatePro AutoDocument from AutoTest Resources

• 7 Pitfalls of Test and How To Avoid Them
• AutoDoc | Automated ServiceNow Documentation | AutomatePro : AutomatePro
• AutoTest | ServiceNow Test Automation Solution | AutomatePro : AutomatePro
• Getting Started with AutoTest :: AutomatePro Docs
• Greenfield ServiceNow Strategies – Testing for something brand new on ServiceNow
• What are the immediate benefits of AutomatePro compared to manual testing?
• What Knowledge 2025 Told Us About the Future of the Workplace