-
Uncategorized
-
Blog
- 2021: VP Harris Inauguration Elevates Diversity and Executive Leadership
- Covid Cyber Employment Fraud: $Millions in Job Fraud, $Billions in Unemployment Fraud. Recruiters and Jobseekers Paradigm shift
- Does Post Covid Demand, "Evolve or Fold" Data Strategy?
- World Talent Economy Forum on Global Competitiveness
- Jobs n Career Success: Employment News
- CMDB Corporate Governance for Publicly Held Companies
- Top Trends in Project Management
- Freshwork's Multichannel vision for FreshService (ITSM)
- Microsoft Teams Tripping Transcription Tenancy.
- Uber's Call Center Security Social Engineering Massive System Breach
- Community Crisis Resource Reference List
- Financial Services Operations
- AI: Knowledge Centered Support
- Review and Approve Knowledge
- Predictive Intelligent Situational Awareness
- ROI: Demand AI Service Management
- ChatGPT Ethics and FTC
- Imperative: Governance Risk Compliance
- Gamifying ITSM Excellence
- AI Revolutionizes Service Management
- GRC Industry Reference Matrix
- Walk Up Experience- Design-To-Deliver
- AI & GRC Defense Against Security-Data Breach
- 5-Star ITSM Solutions
- Remedy to ServiceNow Migration
- 5-Step Policy-Compliance Risk Management
- Vulnerability Remediation RACI
- Be Your Best-Self Strategies
- Knowledge is AI-Power
- Artificial-Intelligence in Employment-Fraud Exploits
- RIDAC Log Management
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Embracing Equity in IT Service Management
- ITSMF: Erik Bock, Digital Business
- ServiceNow World: Chicago Wednesday, 11/02
- Today's HR Super Trends
- Empty Nester Creates Meaningful Mother's Day
- Constructive Feedback from Destructive Work Environment
- Noir and Grit: This is The Batman
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- March of International Women and Creating Ideas that bring Hope, Opportunity and Transformation
- IT Service Management News and Views
- Eye Strain: Modern Sources and Solutions
- Remembering Paradise by the iconic Meatloaf (Dead at 74 of COVID)
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Facebook's Response to "Whistleblower Protection Program" is new brand, MetaVerse
- Senate Hearing on Facebook Transparency an Accountability
- October 2021: Facebook's Platform Challenges
- Strategies to Stop Cyber Crime & Bullying
- San Francisco Bay Area: ITSMF News
- SNL lessons, hosted by Elon Musk
- 5 Ways to Create Opportunity with Social Leadership
- Happy Saint Patrick's Day
- INTERNATIONAL WOMEN'S DAY EDITION: Celebrating our World's Leaders
- Tribute In Memory: Heartland Rock Icon- Michael Stanley
- Middle East's Top CIO50 Innovation Leaders. #7 is the most visionary Healthcare CIO, I've worked with.
- TOP TIPS: Attracting LinkedIn Viewers
- Show Remaining Articles (44) Collapse Articles
-
ServiceNow
- Financial Services Operations
- Gamifying ITSM Excellence
- AI Revolutionizes Service Management
- GRC Industry Reference Matrix
- AI & GRC Defense Against Security-Data Breach
- Strategic Portfolio Management FAQs
- Service Catalog Process FAQs
- DevOps & Change Velocity
- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
- Vulnerability Response Workspace Module
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
- BA Product Update Process
- Getting-Started ServiceNow Timesheet Management
- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
- Comparing GRC & IRM
- Starting ServiceNow GRC Process
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- SPM Risk Management Process
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Persona Use & Administration
- AI-Powered AutomatePro & ServiceNow
- AutoPlan Release Setup Simplified
- AI: Dawn’s Demos AutomatePro
- Raptor Workflow Data Platform
- ServiceNow Xanadu AI Advantage
- SPM Collaborative Workspaces
- AI-Powered Xanadu & RaptorDB
- Explore AutomatePro Release 8.0.0
- Accelerating IRM & GRC
- Roadmap CMDB-HAM-SAM Value Recognition
- AutomatePro & ServiceNow Automated-Test
- Remote Support Success Strategy
- CMDB Powered Digital Transformation
- ServiceNow's Generative AI Revolution
- Knowledge after-Party #100DaysOfServiceNow
- Generative AI in ServiceNow-SPM
- Knowledge is AI-Power
- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- AI-powered ServiceNow Tests
- Xanadu Upgrade: ServiceNow SPM
- Xanadu Upgrade: CMDB Plan
- AI Test-Powered ServiceNow
- Show Remaining Articles (49) Collapse Articles
-
Getting Started
- Introduction to Knowledge Management
- Knowledge Categorization "Find-ability"
- Productivity: Service Operations Workspace
- Conduct A Windows-Security Scan
- Burp Suite Professional & Web Security Process
- BMC Remedy ITSM Reference
- AI: ServiceNow Virtual-Agent Chatbot
- COE for Human Resources
- Getting Started: Engagement Manager
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Employee Journey Management ServiceNow
- Productivity Tips for Knowledge-Users
- Strategies for Manual Test
- TikTok for Digital Leaders
- Master Social Video Editing
- Understanding Security Encryption Standards
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- Show Remaining Articles (4) Collapse Articles
-
FAQs
- Knowledge Categorization "Find-ability"
- FAQs: Governance Risk Compliance
- Understanding Clop Ransomware Mitigation
- ServiceNow IRM SOX FAQs
- Strategic Portfolio Management FAQs
- Chat GPT FAQS
- Ticket Handling Infographic FAQs
- Service Catalog Process FAQs
- DevOps & Change Velocity
- Role of CMDB-Management Service-Owner
- Vulnerability Response Workspace Module
- How-To Import ServiceNow Stories 🚀
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Washington ESC or Knowledge Portal?
- TikTok for Digital Leaders
- Mastering Telecommuting Efficiency
- Essential Laptop Migration Hacks
- AutomatePro A-Z Terminology Glossary
- Show Remaining Articles (4) Collapse Articles
-
Strategic Portfolio Management
- Understand ServiceNow's 2 SPMs
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- Efficient Workday to ServiceNow Integration
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- Strategic Portfolio Management Foundations
- Timeline: ITBM to SPM
- SPM Project Templates
- SPM: Starting a Demand
- AutoMatePro AutoPlan Demand Management
- Strategic PPM Risk Management
- SPM Risk Management Process
- Xanadu Upgrade: ServiceNow SPM
-
AutomatePro
- AutomatePro AutoTest Reference
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- Autotest: Test-Run Defects
- Quality Assurance Test Process
- AutoTest Case Planning
- AutomatePro Functions and Permissions
- AutoMatePro AutoPlan Demand Management
- Introducing AutomatePro Control Console
- Troubleshoot AutoTest Run Issues
- QuickStart-AI Service Catalog Test
- 8.2 New AutoTest Features
- AutomatePro AutoTest Operations Process
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AI-Powered AutomatePro & ServiceNow
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- Show Remaining Articles (3) Collapse Articles
-
Glossary Reference
-
ITSM
- ITSM Capability Model- L1
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Email-to-Incident is Costly Inefficiency
- CMDB Health Dashboard
- Incident On-call Best Practices
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- Pinned KB-Articles & deflection
- Stockroom Asset Management Mastery
-
Service
-
Overview
- Productivity: Service Operations Workspace
- GRC Managed Risk
- GE Change Acceleration Process
- Overview: Employee Center Pro
- SOX Control-Management and Attestation
- RIDAC: Strategic Portfolio Management
- Artificial Intelligence A-Z Glossary
- Advanced Program Management
- AI: ServiceNow Virtual-Agent Chatbot
- Business Process Optimization Reviews
- Proper Ticket Handling Imperative
- Public Sector Digital Services
- Employee Journey Management ServiceNow
-
UAT
-
Healthcare
-
Chat GPT
-
Security Operations (SecOps)
- SecOps Vulnerability Response Lifecycle
- Vulnerability Response Workspace Module
- Vulnerability Remediation RACI
- Security Incident Response Introduction
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- High Volume Incident-Management Strategies
- Understanding Security Encryption Standards
-
Agile
- Agile Scrum Master Guide
- DevOps Automated Test
- Quality Assurance Test Process
- Getting-Started ServiceNow Timesheet Management
- Optimized Sprint Capacity Plan
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
-
Knowledge Management
- Productivity Tips for Knowledge-Users
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Knowledge Management Pro Features
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
-
Workday
-
Network Connectivity Solutions
-
Business Process Methodologies
-
Service Catalog & Request Management
-
Artificial Intelligence
-
Integrated Risk Management
-
Microsoft
-
AI: Generative Artificial Intelligence
- Mastering iPhone 16 AI
- AI-powered Service Management Operations
- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- AI: Dawn’s Demos AutomatePro
- AI Powered Career Resilience
- Raptor Workflow Data Platform
- AI-Powered Xanadu & RaptorDB
- AI Assist's Rockstar-Agent
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- Optimize Productivity with Siri
- AI Test-Powered ServiceNow
-
Global News & Views
-
Digital Business Process
- AutoPlan Release Setup Simplified
- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- SPM Collaborative Workspaces
- CMDB Powered Digital Transformation
- Connect Collaborate Create Knowledge
- Lessons Learned: CrowdStrike Incident
- CrowdStrike Outage: Global Chaos
- MasterCard's AI-Powered Fraud Detection
- Effortless QR Code Creation
- AT&T Big Data Breach
- Transformation: Success from Setbacks
- LinkedIn Digital-Success Enablement
- Digital Excellence Through Collaboration
- Digital-Transformation Leader: David Pultorak
- Business Process Design Excellence
- Show Remaining Articles (1) Collapse Articles
-
Generative AI
-
Jobs n Career
-
Design
-
Success & Motivation
-
Team
-
Cyber Security
-
Success and Miotivation
-
Apple
-
TikTok
Tribute In Memory: Heartland Rock Icon- Michael Stanley
CLEVELAND, OH: WKYZ TV reported sad news that Michael Stanley passed away Friday from a 7 month battle with terminal Lung Cancer. Tonight the flag at the Rock & Roll Hall of Fame was lowered to half mast to honor the Lifetime Achievement Legend.
Our nation lost a legend in the passing of Michael Stanley on March 5, due to lung cancer. Serious health issues through out his life, Michael Stanley stayed fully in the mix of inspiring music experiences as a DJ, writer, recording artist, and member of several local loved bands.
If you’re reading this, then I am off to catch up with that big club tour in the sky
~ Michael Stanley’s farewell letter
HEARTLAND ROCK:
How do we define the rock music genre of Heartland rock? If you grew up in the midwest, you just kind of know. A song comes on and it’s ours. It celebrates the farmland, hard working labor of the midwest.
The midwest, its fields and fields with family, small town city and country comprised. It is a community of small towns with blue collar work, factories, truck drivers, farmers. It creates a straightforward, musical anthem of our social or community purpse that transcends the song itself.
Some artists might not “live” in the heartland, but their music sings our song! A small list of Heartland Rock Heroes includes:
- Michael Stanley
- John Cougar Mellencamp
- The Eagles
- George Thorogood
- Tom Petty & later The Traveling Wilbury’s
- Bob Seger
- The “boss” Bruce Springsteen
- Bryan Adams
- Jackson Browne
- Kansas
- John Fogerty
- Steve Miller Band
TRIBUTE TO MICHAEL STANLEY
Michael Stanley Gee (March 25, 1948 – March 5, 2021) was more than a celebrated DJ, or American singer-songwriter, musician, and radio personality. Michael Stanley put simply, was an iconic heartland rock legend.
He loved his work, he valued his connection, his music, and his life. He packed so much living into living around intense healthcare issues. His unique brand of heartland rock was rooted in his native Cleveland, Ohio and packed arenas across the USA. Michael Stanley Band Songs were an anthem for life lived and sung, across the American Midwest.
I used to listen to his DJ work when I lived in Copley OH. I loved music, and managed a Akron based RnB band. Music was always a part of my life, and the memories of Michael Stanley, now spinning his favorite influences, well that just worked wonders for his fans.
03/07/2021: 98.5 WNCX Posted this Farewell Message, from Michael Stanley, to his fans
Cleveland celebrates Michael Stanley Way
In May 2019, “This Town” Cleveland Arts Prize (CAP) celebrated this man. Michael Stanley was awarded the Cleveland Arts Prize Lifetime Achievement Award for his 50-year music career recognizing his 50-year career as a musician, his work in local media and his philanthropic endeavors
A few months later, part of Huron Avenue in Downtown Cleveland was renamed Michael Stanley Way, very near the WNCX’s front door.
The city of Cleveland loves him. The State of Ohio loves him. The American Midwest loves him. Lynne Thompson for Cleveland Magazine produced a great story, “From the Heartland, A Michael Stanley Retrospective”
Michael Stanley Band’s (MSB) best known signature hit explains the heart of homeland music. The Lyrics to “My Town” for this Cleveland Ohio based band, the birthplace of Rock n Roll and home to the Rock & Roll Hall of Fame, assembled a team of long standing musicians that create the music of the midwest.
This old town is where I learned about lovin’
excerpt of Lyrics from My Town by Michael Stanley Band (MSB)
This old town is where I learned to hate
This town, buddy, has done its share of shovin’
This town taught me
That it’s never too late
The Michael Stanley Band performed “My Town” on American Bandstand and Solid Gold TV shows Fall of 1983. Here is his Rock & Roll Hall of Fame performance of “My Town” an Acoustic Evening performance held on January 25, 1997. This was a series kick-off for the “My Town” exhibition.
THE HIGHLIGHTS
Michael hosted WNCX’s afternoon drive radio show for 31 years. He was always business in performing both as a solo artist and a member of several bands including Silk, Ghost Poets, and the Michael Stanley Band.
I came to reconnect with the music of my youth, growing up listening to MSB on MTV and the radio. I credit Marc Lee Shannon, with reintroducing me to Michael Stanley’s music. Marc is a solo recording artist, and member of the Midlife Chryslers. A great musician is of all things connected to other great musicians. Michael Stanley has done colloborations, guest features, and performances with a number of amazing artists through the years.
Blossom Music Center Uncontested Record Attendance +37 years
Michael Stanley Band concert at Blossom Music Center in 1982, drew a record attendance of 74,404, a record that has stood uncontested for 37 years.