AutomatePro Managed Service Value is revolutionizing how Managed Service Providers (MSPs) and enterprise clients accelerate ServiceNow success. By automating every stage of the ServiceNow lifecycle—with precision, agility, and measurable outcomes—MSPs aren’t just supporting transformation. They’re driving it.

Today’s Agile Environment demands, speed and scale. Whether leading digital transformation or fine-tuning ITSM workflows, MSPs must deliver more than services—they must deliver intelligent automation that is adopted, scaled, and trusted across the enterprise. This is where the power of AutomatePro comes in.

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Alignment Drives Acceleration

When AutomatePro and MSPs align from the very first engagement—from sales to story creation to full agile delivery—something game-changing happens: service excellence becomes structured, scalable, and provable.

By combining the automation muscle of AutoPlan, AutoTest, AutoDoc, AutoMonitor, and AutoDeploy, MSPs are uniquely positioned to lead implementation, enablement, and transition. Meanwhile, clients enjoy faster releases, lower costs, and real-time governance insights.

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Beyond Features: AutomatePro as a Strategic Framework

This isn’t just automation—it’s a powerful framework that:

• Dramatically shortens ramp-up time,
• Accelerates sprint delivery and story testing,
• Ensures audit readiness by design,
• Proves ROI with every release.

Together, MSPs and AutomatePro deliver the full ServiceNow Agile lifecycle—from test planning and regression automation to hybrid deployment and live monitoring—with unmatched speed, accuracy, and confidence.

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MSPs: You Must Lead with AutomatePro Agile Automation

🚨 Agile Without Automation Is a Deal-Breaker

Let’s be blunt. If you’re not automating testing, documentation, and governance:

• You’re too slow for Agile
• You’re too risky for compliance
• You’re losing deals to MSPs who already are

Clients no longer tolerate manual test cycles or vague documentation trails. They expect audit-grade evidence, delivered instantly and transparently. If you can’t provide it, someone else will—and they’re likely already quoting your customer.

Trust is no longer built in meetings—it’s built in test reports, dashboards, and automated proof.

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🛠️ AutomatePro: Your Scalable Automation Framework

This isn’t just a product suite—it’s your end-to-end automation operating system for ServiceNow. With AutomatePro, MSPs gain:

• AutoPlan to align agile stories with reusable tests
• AutoTest for automated, parallel test execution
• AutoDoc to generate real-time compliance reports
• AutoMonitor for dashboard-level visibility
• AutoDeploy to reduce promotion time by up to 50%

When MSPs harness all five modules, they don’t just survive Agile—they own it.

Managed Service Partners Need Intelligent Automated Service Delivery Skills

1. Service Complexity Has Outpaced Manual Delivery

Today’s enterprise IT landscapes demand speed, precision, and continuous compliance. However, manual delivery processes often fall short—they slow down delivery, increase costs, and introduce human error. As ServiceNow environments become more integrated and upgrade timelines compress, automation is no longer optional. Intelligent automation eliminates inconsistencies, reduces risk, and enforces repeatability at scale.

2. Clients Expect AutomatePro Managed Service Value and Proof of Benefit

Modern clients expect clear outcomes and transparent results. AutomatePro delivers real-time dashboards, automated reports, and test-driven evidence. MSPs can showcase sprint-by-sprint value and align releases to business KPIs. As a result, clients gain confidence, faster approvals, and greater trust in every deployment.

3. Automation Multiplies Capacity Without Increasing Cost

Through automation, MSPs can:

• Use AutoPlan to cut planning time by 50%
• Leverage AutoTest to run thousands of regression tests in parallel
• Generate audit-ready documentation instantly with AutoDoc
• Visualize test results and trends in real time with AutoMonitor
• Deploy to QA environments securely and efficiently using AutoDeploy

This compound impact enables MSPs to double throughput without expanding delivery teams or compromising quality.

4. Governance and Compliance Become Built-In

AutomatePro enforces governance by design. Every test, execution, and change log is automatically captured, versioned, and reported. Clients no longer scramble for audit evidence or spend weeks assembling change records. Compliance becomes continuous, consistent, and efficient.

5. Automation Future-Proofs the Managed Service Model

The future of IT service delivery is agile, intelligent, and automated. MSPs who embrace AutomatePro now are better positioned to adapt to continuous integration, zero-downtime upgrades, and AI-assisted governance. Rather than reacting to change, these partners lead it.

The AutomatePro Managed Service Value Framework

Automation that reduces cost, expands throughput, accelerates pace, and multiplies value.

Dimension	Definition	MSP Outcome	Client Outcome
Cost Efficiency	Reduce manual effort and rework	Higher margins, fewer escalations	Lower total cost per release
Throughput Expansion	Automate parallel delivery and testing	More simultaneous deployments	Faster time-to-market
Pace Acceleration	Shorten cycle times and testing delays	Sprint-aligned automation and releases	Faster ROI, fewer blockers
Value Realization	Use automation data to show outcomes	KPI-based delivery metrics and dashboards	Proven quality and compliance on demand

AutomatePro Product Value Map: MSP and Client Impact

AutomatePro Module	MSP Value Proposition	Client Value Proposition
AutoPlan	Reduces planning cost by 40%; improves test alignment and reuse across clients	Speeds ramp-up; reduces effort duplication; improves planning accuracy
AutoTest	Automates 70%+ of QA workload; scales tests across clients and projects	Increases test coverage; reduces errors; enables faster deployments
AutoDoc	Eliminates manual documentation; generates evidence automatically	Supports regulatory compliance; accelerates audit preparation
AutoMonitor	Provides dashboards for governance and risk; tracks cross-client automation metrics	Enables leadership visibility and continuous improvement
AutoDeploy	Automates Dev to QA promotions; reduces deployment risk and time by 50%	Secures change management; reduces downtime; improves deployment confidence

Value Statement: When AutomatePro and MSPs Align, Magic Happens

When AutomatePro and MSPs align on shared success metrics, automation becomes a strategic enabler. MSPs gain scalable, measurable delivery frameworks. Clients benefit from streamlined governance, trusted automation, and consistent quality. Together, they achieve what every enterprise demands: faster, safer, smarter ServiceNow transformation.

Strategic Benefits That Matter

For Managed Service Partners:

• Accelerate onboarding with reusable assets and automation templates
• Improve profitability through delivery efficiency and margin growth
• Differentiate with evidence-based service excellence
• Scale without increasing headcount

For Clients:

• Reduce risk and cycle time for every ServiceNow release
• Achieve always-on governance and audit-readiness
• Increase agility and responsiveness to business needs
• Realize faster ROI through automated test and deployment cycles

Key Takeaway: Why AutomatePro Managed Service Value Matters

AutomatePro Managed Service Value delivers more than just automation—it delivers trust, transparency, and transformation. MSPs become strategic enablers. Clients become automation-ready enterprises. And together, they build a repeatable model for success in the ServiceNow ecosystem.

Other AutomatePro Managed Service Value

• AutomatePro 9.0 Breakthrough Features MSPs Should Be Using
• AutomatePro Control Console – Your Command Center
• Barclays’ One-Click ServiceNow Transformation with Test Automation : AutomatePro
• Ditch Manual Agile: Automate the Sprint with Audit-Ready Evidence
• Lloyds Banking Group Slashed Testing Time by 99% : AutomatePro