ServiceNow World Forum NYC Tomorrow, is taking place at Javits Center, located at 445 11th Ave, New York, NY 10001 transforms the iconic Jacob K. Javits Center into a hub of AI innovation and workflow intelligence. This is where the world puts AI to work — and where the next generation of RaptorDB, Workflow Data Platform, and AutomatePro Test Suite technology converge to redefine speed, trust, and performance.
🔗 Register free: ServiceNow World Forum NYC 2025
ServiceNow World Forum NYC — Who to Watch & Why
What a delight to know the NHL is always innovating on ServiceNow! My favorite platform and my favorite sport digital transformation of processes!! 32 arenas, 16 games a night, think of all the data they are getting. How much more data driven predictive decisions. THIS is a story not to miss.
| Speaker | Role | Focus | Why it matters | Listen for |
|---|---|---|---|---|
| Amy Lokey | EVP & Chief Experience Officer, ServiceNow | Human-centered AI, trustworthy UX at scale | Adoption rises when AI feels clear, fair, and usable | Design guardrails, measurable outcomes, accessibility wins |
| Sarab Narang | ServiceNow (Workflow Data Fabric / GenAI) | Agent-native architectures, real-time/zero-copy data, governance | Useful AI needs clean, live data with controls | Guardrails, value loops, scaling from pilot to production |
Quick Hits
| The Thread | Pro Tip |
|---|---|
| Purpose-built design + governed data fabric = AI that teams trust—and leaders can audit. | See Now Assist + Workflow Data Platform demos; ask how evidence, lineage, and policy are enforced end-to-end. |
What did you see about how intelligence, trust, and technology merge — in real time — to build a more agile world? If you are looking for inspiration, did you find it at World Forum Like I did? Tell us the story.
Check out the ServiceNow University section, go through, get fun AI image, but more important, a skills assessment for what you can do to find your inspiration.
The first time I attended — at the Chicago World Forum 2024 — I scribbled “RaptorDB + Workflow Data Platform” on my whiteboard with one intention: to learn, design, and deliver smarter. That intention led to one of the most rewarding projects of my career — the Data Quality solution that debuted at Knowledge 2025. This was exciting and getting more so still. Before RaptorDB, we had grown accustomed to limitations. We had limitations to duct tape analytics together, we had no issues of AI making things up. Today however the Data Quality Workspace ushers in a new era of on platform off platform dimensions of data quality, data stewardship and serious process capacity. THAT is good!
Now, New York World Forum marks new milestone in this thrilling journey.
Why the ServiceNow World Forum NYC 2025 Matters
The New York Forum focuses on turning ideas into impact. Every keynote, demo, and partner showcase reinforces one truth: AI’s power depends on AI-ready data. When workflows, analytics, and automation intersect seamlessly, innovation accelerates — and productivity soars.
This year’s event unites some of my favorite ServiceNow experts, ServiceNow, Moveworks, Cognizant, NTT Data strategists, AutomatePro innovators are creating some new stories in Innovation- solution leaders talk about, partner, plan and demonstrate how AI-driven workflows reshape enterprise value.
Workflow Data Fabric & RaptorDB — Fueling AI and Analytics Excellence
Check out the Now on Now booth to see the real life capabilities of WDF, plus elevates ServiceNow’s vision from isolated tools to a connected intelligence fabric. Paired with RaptorDB, it delivers zero-copy, lightning-fast access to billions of rows—no duplication, no latency—so teams can analyze, govern, and act in one place with confidence.
See an impresssive demo at the Now on Now booth to show how Now Assist Analytics layers contextual AI on top of the fabric, transforming static reports into live decision intelligence. AI agents interpret metrics in real time, producing cleaner data, smarter dashboards, and immediate next-best actions—turning data into outcomes.
- Workflow Data Fabric is elevated to a very compelling core of ServiceNow’s vision for connected intelligence for the enterprise.
- RaptorDB, high performance data enables lightning-fast access to billions of records without duplication or latency. Businesses can now analyze, govern, and act — all in one zero-copy environment.
Check out the Now on Now booth where Eric Schnegelberger Now Assist Analytics can demonstrate some very amazing use of layered on top, insights evolve from static reports into live decision intelligence. Contextual AI agents interpret metrics instantly, delivering smarter dashboards, cleaner data, and actionable clarity.
AutomatePro Test Suite — Essential for Agile GenAI Development
In today’s fast-paced agile ecosystem, AutomatePro Test Suite has become the quiet powerhouse behind flawless ServiceNow releases.
Teams adopting Generative AI or rapid DevOps pipelines depend on it to automate testing, documentation, and evidence collection — with unmatched precision.
Ditch Manual Agile: Automate the Sprint with Audit-Ready Evidence Manual testing is a biggest defect. AutomatePro write tests once, run forever, on all platforms, writes the evidence, and ships with guardrails—inside ServiceNow. AutomatePro Result: faster releases, higher quality, audit-ready proof.
- No wasted Test, transition successful test to videos, knowledge/reports.
- Shortens release cycles while boosting QA
- Auto-generates audit evidence in ServiceNow
- Improves regression test and speed to upgrade or clone down.
Serious about GenAI and DevOps speed with stability? See AutomatePro in action—and stop shipping on hope. Stop by the AutomatePro booth to see these capabilities in action.
Every conversation can spark collaboration. Every demo can unlock a breakthrough.
Don’t just attend — participate, question, and create.
About the Author
Dawn C. Simmons is a ServiceNow strategist and data-driven innovation advocate focused on AI, automation, and workflow excellence. She is active in HDI Chicagoland and writes about transforming service operations through intelligent design.
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