Category: Clients

Steve West

Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter. She is a seasoned management practioner that understands service management concepts extremely well.

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Clarissa Nielsen

Dawn has an incredible passion for what she does. She is forward thinking and results oriented. Dawn can be counted on to get the job done. Her ideas are well thought out and refreshing. She cares deeply for everyone and everything she works with/on. Her work with the Helping Friends Network has such positive impact […]

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Venkatesh Thiruvaipati

I’ve worked with Dawn for past several years and she has been a role model for me. She is one of the few people in the organization that has a excellent knowledge about Support Readiness. “Solution provider” – that can summarize how good she knows the business.  She is GREAT to work with.

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Bill Irvine

Dawn Mular is providing an invaluable service to the professional Helpdesk and Service Management community in Colorado. It takes time and dedication to support the HDI presence and ensure that their members continue to gain experience and education as a core part of their time investment in the chapter. Dawn has turned a difficult situation […]

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Dale Avery

Dawn is able to quickly assess the needs of a project and break it into managable, achievable parts. Dawn’s ability to network and work with all personalities facilitates the influencing of all key stakeholders to ensure the success of the project.

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Gerry Peterson

I have enjoyed working with Dawn for the past year. Dawn has done an amazing job of driving the Service Catalog and getting people involved. She has an “infectious enthusiasm” and energy that draws people to participate. Her professionalism, commitment and genuine willingness to help wherever possible make her a wonderful teammate, a trusted leader […]

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Haico Hangx

Dawn is one the most capable and talented people I have ever worked with. She brings an inexhaustible set of skills and expertise to the table. Program management, people management, change management, business analysis, crisis management, executive level communications, etc. Dawn ‘sees’ and advocates the big picture, without loosing sight of the relevant detail. Dawn […]

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Frank Tawil

Dawn is one of th most passonate and driven people I know. Her background and experience makes her a very well rounded qualified candidate for any challenging opportunity. Her specific work around helpdesk and support is exceptional. Her outgoing personality and compassion for people contributes to her effectiveness in a people management role.

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