Tag: hdi

ServiceNow World: Chicago Wednesday, 11/02

When Innovation Works, The World Works! ServiceNow World Launches in Chicago on Wednesday!! It is such an exciting time, to be part of the ServiceNow EcoSystem. ServiceNow runs on ServiceNow. Their marketplace success created new demands for advanced digital transformation of their Now Platform it’s own HRSD (HR Service Delivery) Human Resources and Employee Relations […]

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IT Service Management News and Views

WHAT ARE YOU DOING? WHAT CAN WE LEARN TO DO IT BETTER? We celebrate the innovation sparking ideas and collaboration that improves IT Service Management capabilities. We stay connected to ideas and support strategies; juggling remote support resources, managing new high-volume transformative work-from-home issues, keeping critical systems online, service levels stable, major incidents managed, and […]

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BayICT Partnership

The BayICT Tech Talks as part of the Bay Area Community College Consortium (BACCC) are a series of virtual talks and Q&A with ICT industry professionals about their roles, experience, and personal career path. Several things I recommend to students working on their professional development, that they should start now are: Start your LinkedIn Profile […]

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Jobs n Career Success News

Employees want Flexibility Over 40% of COVID Pandemic Workers are burned out and thinking of quitting their present jobs, according to a recent World Economic Forum survey. In the post-COVID work world, employees want and expect flexible work options. Bad news for companies already struggling to get the right talent, but insisting they must see […]

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San Francisco Bay Area: ITSMF News

San Francisco Bay Area’s Local Interest Group, IT Service Management Forum showcases the best of Silicon Valley Innovation in our ITSMF Best Practices network representing the San Francisco Bay Area to the Far East Bay. We welcome you to join our online events from anywhere in the world. If your travels bring you to the […]

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DevOps Automation of ServiceNow Test Automation

Highly regulated industry demands controlled process. The upsurge of risk from security issues mandates more frequent updates. The COVID Pandemic created new challenges particularly for financial services, healthcare companies and other highly regulated industries. Already they are working on new issues from the COVID pandemic, and now they are also balancing the upsurge of security […]

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Steve West

Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter. She is a seasoned management practioner that understands service management concepts extremely well.

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