Thank you for your support and participation in the fast-paced IT Service Management Best Practices Community! I’m pleased to invite you to please join our LinkedIn ITSMF group at LinkedIn ITSMF Group, and contact me for more information on how to get involved. We need 2 board members and Committee idea people. Please join us […]
Tag: service management
Steve West
Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter. She is a seasoned management practioner that understands service management concepts extremely well.
Char LaBounty
Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter. She is a seasoned management prationer that understands service management concepts extremely well.
Bill Irvine
Dawn Mular is providing an invaluable service to the professional Helpdesk and Service Management community in Colorado. It takes time and dedication to support the HDI presence and ensure that their members continue to gain experience and education as a core part of their time investment in the chapter. Dawn has turned a difficult situation […]
Frank Tawil
Dawn is one of th most passonate and driven people I know. Her background and experience makes her a very well rounded qualified candidate for any challenging opportunity. Her specific work around helpdesk and support is exceptional. Her outgoing personality and compassion for people contributes to her effectiveness in a people management role.
ITSM Program and Project Management
Axelos defines IT service management (ITSM) as a concept that enables an organization to maximize business value from the use of information technology. ITSM views delivery ofIT services as the key means of obtaining value. ITSM works across the whole lifecycle of a service, for all IT Services and touches upon the processes for Service […]