Dawn has demonstrated exemplary leadership in the Support Services industry through her incredible efforts managing the HDI Denver Local Chapter. She is a seasoned management prationer that understands service management concepts extremely well.
Tag: best practices
Bill Irvine
Dawn Mular is providing an invaluable service to the professional Helpdesk and Service Management community in Colorado. It takes time and dedication to support the HDI presence and ensure that their members continue to gain experience and education as a core part of their time investment in the chapter. Dawn has turned a difficult situation […]
Junko Taylor
Dawn is known as “The Peacemaker”. She has to gift to be able to still rough waters. During negotiations between service groups, she diffuses the tension. Dawn clearly illustrates what is best for customers, providers and the company – via best practices.
Silicon Valley: iTSMF (IT Service Management Forum)
What is itSMF? itSMF IT Service Management Forum International: itSMF USA is part of itSMF International, with over 60,000 members in 50+ countries connecting, learning and growing Service Management best practices through a powerful network of industry professionals, white papers, webinars, podcasts, conferences that creates an opportunity for individuals and organizations to connect, innovate/learn & […]