Tag: itsmf

IT Service Management News and Views

WHAT ARE YOU DOING? WHAT CAN WE LEARN TO DO IT BETTER? We celebrate the innovation sparking ideas and collaboration that improves IT Service Management capabilities. We stay connected to ideas and support strategies; juggling remote support resources, managing new high-volume transformative work-from-home issues, keeping critical systems online, service levels stable, major incidents managed, and […]

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BayICT Partnership

The BayICT Tech Talks as part of the Bay Area Community College Consortium (BACCC) are a series of virtual talks and Q&A with ICT industry professionals about their roles, experience, and personal career path. Several things I recommend to students working on their professional development, that they should start now are: Start your LinkedIn Profile […]

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ITSM Process Excellence & emerging Centers of Excellence

Mark your Calendars 10/26/2021 Time: 12:00-1:00 PDT. 2:00 – 3:00 pm CDT 3:00 -4:00 pm EDT ITSM Transformation and Emerging Centers of Excellence ITIL4 introduces the importance of efficient process execution and quality implementations to recognize business goals with a positive customer experience.  Technology has advanced with COVID Pandemic demands and new ways of working.   The […]

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How are you training for Transformation? ITIL4 is the “what” Lean IT is the “how”

This was a recent topic among IT Service Management Forum (ITSMF) Leaders. What types of training will add the greatest value for Digital Transformation. ITSMF USA, Minnesota hosted a great topic by Manjeet Singh, Director of Product Management at ServiceNow presented a useful Bright talk Video on how to start and scale your continuous optimization […]

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Jobs n Career Success News

Employees want Flexibility Over 40% of COVID Pandemic Workers are burned out and thinking of quitting their present jobs, according to a recent World Economic Forum survey. In the post-COVID work world, employees want and expect flexible work options. Bad news for companies already struggling to get the right talent, but insisting they must see […]

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San Francisco Bay Area: ITSMF News

San Francisco Bay Area’s Local Interest Group, IT Service Management Forum showcases the best of Silicon Valley Innovation in our ITSMF Best Practices network representing the San Francisco Bay Area to the Far East Bay. We welcome you to join our online events from anywhere in the world. If your travels bring you to the […]

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