Automation is not so difficult to do, and the time spent organizing manual test steps into automated tests improves upgrade paths. Important notion given the frequency of ServiceNow DevOps Cycle Upgrades. Many organizations are looking to best practices to increase their agility and capability to leverage the latest functionality.
Highly regulated industry demands controlled process. The upsurge of risk from security issues mandates more frequent updates. The COVID Pandemic created new challenges particularly for financial services, healthcare companies and other highly regulated industries. Already they are working on new issues from the COVID pandemic, and now they are also balancing the upsurge of security […]