Tag: IT Service Management

ServiceNow World: Chicago Wednesday, 11/02

When Innovation Works, The World Works! ServiceNow World Launches in Chicago on Wednesday!! It is such an exciting time, to be part of the ServiceNow EcoSystem. ServiceNow runs on ServiceNow. Their marketplace success created new demands for advanced digital transformation of their Now Platform it’s own HRSD (HR Service Delivery) Human Resources and Employee Relations […]

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How are you training for Transformation? ITIL4 is the “what” Lean IT is the “how”

This was a recent topic among IT Service Management Forum (ITSMF) Leaders. What types of training will add the greatest value for Digital Transformation. ITSMF USA, Minnesota hosted a great topic by Manjeet Singh, Director of Product Management at ServiceNow presented a useful Bright talk Video on how to start and scale your continuous optimization […]

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San Francisco Bay Area: ITSMF News

San Francisco Bay Area’s Local Interest Group, IT Service Management Forum showcases the best of Silicon Valley Innovation in our ITSMF Best Practices network representing the San Francisco Bay Area to the Far East Bay. We welcome you to join our online events from anywhere in the world. If your travels bring you to the […]

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DevOps Automation of ServiceNow Test Automation

Highly regulated industry demands controlled process. The upsurge of risk from security issues mandates more frequent updates. The COVID Pandemic created new challenges particularly for financial services, healthcare companies and other highly regulated industries. Already they are working on new issues from the COVID pandemic, and now they are also balancing the upsurge of security […]

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ITSM & Configuration Management Trends

ITSM Trends: Driving delivery, customer experience and digital transformation, the top ITSM Trends are: Digital Transformation and Digital Workflows CIO Reading on Artificial Intelligence Chatbots and Machine Learning Gartner Automation Trends Top 3 CIO Enterprise Service Management Trends ITSMF ITIL4 value overview one of the great sessions offered on this was by the incredible, Cyrus […]

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Judith Price

Dawn’s contributions in IT Service Management Programs simply cannot be overstated. She is unfailingly intuitive, cogent, articulate, and innovative in her evaluation of situations and her process improvement recommendations. In truth, I stand in awe of Dawn’s considerable accomplishments on so many fronts. Respectful kudos to Dawn!! 

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