Dawn Christine Simmons
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CJ & The Duke

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CJ & The Duke is a must-hear podcast for ServiceNow leader insights, upgrade strategies, & transformation with better business outcomes 🎧 CJ & The Duke: Start listening today: Apple Podcasts | Spotify | Official Site
  • May 18, 2025

CJ & The Duke is where ServiceNow professionals connect, learn and celebrate platform and leader evolution. Now, more than ever, platform architects, partners, and transformation leaders are under pressure to accelerate outcomes while navigating technical debt, roadmap misalignment, and user resistance. And while documentation can help, and frameworks can guide, it’s often lived experience that unlocks the breakthroughs we need.

🎧 CJ & The Duke: Start listening today:
Apple Podcasts | Spotify | Official Site

As ServiceNow evolves with generative AI, agile delivery, and enterprise automation, leaders across the ecosystem are searching for more than polished slide decks and scripted demos. They want honest conversations, real strategies, and battle-tested advice from people who’ve lived the transformation. CJ Wesley and Robert “The Duke” Fedoruk deliver—episode after episode.

That’s why CJ & The Duke matters so much.

Through humor, candor, and community connection, this podcast bridges the gap between theory and execution. It tackles the uncomfortable truths that others avoid—offering clarity when complexity reigns, and direction when the noise gets loud.

So, if you’re building, leading, or even just surviving a major ServiceNow initiative—start here.

🎧 Meet the Hosts Behind the Mic

Not only are the hosts experienced—they’re also among the most respected voices in the ecosystem. Both Rockstar multiyear MVPs who elevate the platform and what it means to be and celebrate and inspire MVP spirit.

Cory CJ Wesley, founder of TekVoyant, brings practical, scalable strategies to life through platform thinking and leadership.

Robert “The Duke” Fedoruk, a 10-time Knowledge speaker and multi-time ServiceNow MVP, is known for his fearless honesty and deep architectural insight. @robertfedoruk | Linktree. He is a master at connecting platform and great people. Before there was CJ & The Duke, Robert Fedoruk was creating goodness with “Titan’s of ServiceNow”.

Together, they’ve built more than a podcast. They’ve created a trusted learning space where best practices meet bold truths—and listeners leave smarter.


đź’ˇ Why CJ & The Duke Is Essential Listening

Now more than ever, we are challenged to sift through the noise, and cut through complexity. Fortunately, CJ & The Duke makes that possible.

Each episode offers:

  • đź’¬ Unfiltered conversations on real-world problems like technical debt, leadership fatigue, and roadmap overload
  • đź”§ Actionable advice on ServiceNow architecture, testing, upgrades, and governance
  • 📣 Community-driven stories from MVPs, admins, OCM experts, developers, and designers alike
  • 🔄 And most importantly, ideas that drive lasting change—not just delivery milestones

As a result, this podcast has become a weekly ritual for those committed to doing ServiceNow right.


🎯 Where to Start: Fan-Favorite Episodes

To dive in, consider starting with one of these widely shared episodes:

EpisodeWhy It Matters
7-Day ServiceNow Upgrade?!A masterclass in how to fast-track upgrades using OOTB tools—without sacrificing quality.
Establishing Architecture StandardsLearn how to build systems that scale, perform, and support future growth.
The Worst Thing I’ve Ever SeenHear the wildest stories from the field—and why culture is just as important as code.
User Experience Is Life & DeathExplore how digital design decisions directly impact safety, speed, and human lives.
OCM, Docs, and Upgrade VelocityUnlock strategies to improve team communication, change planning, and release success.

Each episode is packed with practical wisdom you can immediately apply.


🌍 Elevating Voices and Leading With Purpose

Just as importantly, CJ & The Duke champions diversity and inclusion. When other organizations forget that women exist in AI and the ServiceNow Ecosystem discussion, CJ & The Duke are keeping it real. They celebrate, elevate and yes genuinely cultivate talent and opportunities.

Episodes featuring trailblazing women like MVP, Carleen Carter conversation reveals how diverse teams create better solutions and stronger communities.


đź’Ľ Why Partners, Architects, and AMP Leaders Tune In

Whether you’re leading delivery, building the roadmap, or advising clients, this podcast helps you:

  • 🔍 See what’s happening behind the scenes of real ServiceNow implementations
  • 🎯 Sharpen your platform strategies using community-vetted practices
  • 📊 Communicate more effectively with both technical and business stakeholders
  • đź’Ş Strengthen your credibility with fresh insights and relatable examples

Why CJ & The Duke Is a Competitive Advantage for ServiceNow Leaders

Thus, for AMP leaders, elite partners, and digital executives, CJ & The Duke is more than just content—it’s a strategic advantage.

In a landscape where innovation moves fast but adoption lags behind, the podcast delivers timely clarity, strategic foresight, and practical wisdom that directly impacts delivery outcomes. Episode after episode, listeners gain insights that help them avoid missteps, accelerate value, and lead with greater confidence.

In fact, my own introduction to Robert Fedoruk’s remarkable work came through one of his standout episodes—a spotlight on one of ServiceNow’s most inspiring HR talent magnets, Stephanie Fairbanks. The conversation not only showcased her brilliance and leadership in the HR space but also revealed Robert’s unique ability to elevate and connect those doing exceptional work across the platform.

It’s clear why Robert has earned so many accolades. He doesn’t just know the platform—he knows the people who make it matter. And in amplifying voices like Stephanie’s, he reinforces what ServiceNow success is truly built on: community, credibility, and connection.

Therefore, if you’re navigating complexity, building high-performance teams, or influencing platform direction, CJ & The Duke isn’t optional—it’s essential listening.


🧭 Final Word: If You’re Not Listening, You’re Falling Behind

Ultimately, CJ & The Duke delivers something the ServiceNow community has long craved: straight talk from people who get it.

In a space flooded with buzzwords and big promises, this podcast reminds us that leadership isn’t about perfection—it’s about understanding what works, what doesn’t, and why it matters.

🎧 Start listening today:
Apple Podcasts | Spotify | Official Site

Because if you’re serious about building better platforms, improving adoption, and creating real value—CJ & The Duke is your next must-listen.

Other CJ & The Duke Resources

  • CJ&TheDuke
  • Digital Excellence Through Collaboration
  • Duke Digital Media – Authentic, Authoritative, Un-apolagetic ServiceNow Commentary
  • How Do I Learn ServiceNow (The Duke Answers)
  • How to become a better #ServiceNow developer
  • K23 with Kali: Cory “CJ” Wesley, Co-Host CJ and The Duke
  • Podcast | CJ&TheDuke
  • Robert Fedoruk’s ServiceNow Content Megathread
  • Robert The Duke Fedoruk: What this #ServiceNow channel is about – YouTube
  • ServiceNow Knowledge 2025
  • Using ServiceNow Flow Designer to Compensate For OOB Logic You Disagree With
Digital Center of Excellence: Business Process, COE, Digital Transformation, AI Workflow Reengineering Requirements. https://www.linkedin.com/groups/14470145/
Digital Center of Excellence: Business Process, COE, Digital Transformation, AI Workflow Reengineering Requirements. https://www.linkedin.com/groups/14470145/

Tags:

agile delivery automatepro CJ & The Duke digital transformation podcast ITSM podcasts MVPs platform governance real-world ServiceNow stories ServiceNow AMP ServiceNow architecture ServiceNow best practices ServiceNow podcast ServiceNow upgrade strategy Women MVPs

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