Showcasing Chicago Service Excellence
Showcasing Chicago Service Excellence: why Chicago leads in AI-driven service and support best practices. With 72% of Chicago companies adopting AI and a 30% increase in operational efficiency, learn how you can join a thriving community shaping the future of service excellence.
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Remembering: Michael Lombardo GlideFast CEO
Remembering Michael Lombardo: GlideFast CEO, Treasured Mayor@ServiceNow Rest in Peace: January 31, 1987 - July 6, 2024 What a legacy you created. Today, our world feels smaller. After decades in the IT Service Management Forum, HDI, and the ServiceNow ecosystem, we see the importance of staying
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Silicon Valley IT Service Management Reorganizes: Seeking 2 Board Members and Ideas People
Silicon Valley IT Service Management Reorganizes: Seeking 2 Board Members and Ideas People
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Steve West
Steve West Endorsement: Was on the board of directors for the Denver Metro HDI chapter. Today. Steve West is an accomplished professional with extensive experience in the employer benefits and healthcare sectors. As of October 2023, he serves as an Employer Benefits Producer at McGriff in
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Char LaBounty
Char LaBounty is an esteemed industry leader known for her exceptional expertise in Service Level Management (SLM) and organizational development. As the head of LaBounty & Associates, Inc., Char has successfully guided numerous organizations across North America and globally in implementing and optimizing SLM practices. Her
Read MoreSameer Malhotra
Sameer Malhotra Silicon Valley California: Colleague Endorsement: With the pleasure of working together initially from Sun Microsystems Enterprise Network Service PMO in Silicon Valley. Kaiser Permanente in Pleasanton, CA, and Adobe in San Jose, CA.
Read MoreSilicon Valley: iTSMF (IT Service Management Forum)
What is itSMF? itSMF IT Service Management Forum International: itSMF USA is part of itSMF International, with over 60,000 members in 50+ countries connecting, learning and growing Service Management best practices through a powerful network of industry professionals, white papers, webinars, podcasts, conferences that creates an
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