Dawn Christine Simmons
Dawn Christine Simmons
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Archives: Knowledge Base

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  • April 1, 2023

Embracing Equity in IT Service Management

Embracing Equity in IT Service Management

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Erik Bock
  • January 7, 2023

ITSMF: Erik Bock, Digital Business

ITSMF: Erik Bock, Driving Digital Business Value

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Community Center Care Image by wendy CORNIQUET from Pixabay
  • December 3, 2022

Community Crisis Resource Reference List

With Layoffs Impact, we are sharing resources for Careers, Crisis Management, Healthcare and Wellness.

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ServiceNow Chicago
  • October 29, 2022

ServiceNow World: Chicago Wednesday, 11/02

ServiceNow World: Chicago Wednesday, 11/02

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Job Bridges, Not Barriers unites recruiters, HR pros, and jobseekers to move fast—share roles, support unpaid federal workers, use 211, and turn setbacks into hires. Top Remote Controller Employers spotlights who hires remote finance controllers, the growth outlook, how to find roles efficiently, and why ServiceNow integration gives you an edge. Careers: Finance, Legal, Administration Jobs n Career Success- eNews
  • October 23, 2022

Today’s HR Super Trends

Today's HR Super Trends

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Call Center Security
  • September 17, 2022

Uber’s Call Center Security Social Engineering Massive System Breach

Enterprise level Businesses lose approximately $75B annually due to poor customer services. Social Engineering that compromises sensitive corporate information requires adequate use of training, tooling, and technology to deliver uncompromised service Experience. UBER SOCIAL ENGINEERING CALL CENTER SYSTEM HACK Uber is hot recent cautionary tale on

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empty Nest Image by Shiva prasad Sharma from Pixabay
  • May 8, 2022

Empty Nester Creates Meaningful Mother’s Day

Empty Nester Creates Meaningful Mother's Day

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Negative Work Environment Image by kirill_makes_pics from Pixabay
  • May 7, 2022

Constructive Feedback from Destructive Work Environment

Constructive Feedback from Destructive Work Environment

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The Batman
  • March 12, 2022

Noir and Grit: This is The Batman

Noir and Grit: This is The Batman

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Jeff Nicoll JIT
  • March 7, 2022

Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist

Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist

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