Steffen Ritter
Steffen Ritter Endorsement as a Partner, while Dawn was the ServiceDesk Global Program Management Office Manager, and he was the ServiceDesk Manager in the Amersfoort, Netherlands office at Sun Microsystems.
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It was my pleasure and honor to work for and with Dawn Christine Simmons at SUN Microsystems in 2000-2005. We have maintained a friendship and respect these years since. She was the ITIL Guru in the Global Support Center, was crucial in Relationship Management, working well
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