Steffen Ritter Endorsement as a Partner, while Dawn was the ServiceDesk Global Program Management Office Manager, and he was the ServiceDesk Manager in the Amersfoort, Netherlands office at Sun Microsystems.
“Dawn is the person I always used as a feedback board. Her capability to listen and understanding the philosophy of support helped me and the organization to change.
She is a professional with a 10k feet view, but also knows that the green dot is a tree.
It was my always a pleasure to work with Dawn and listen to her ideas of supporting Customers and think out the box.”
