Curtis John
I was privileged to work closely with Dawn during my tenure with Kaiser. Her attention to detail and innovation with regard to Project and Program Management and ITIL provided significant clarity around processes […]
Subhashish Basak
Software Operational Excellence Development Manager: Sun Microsystems I had the opportunity to work with Dawn in a project she was managing. It was a very comfortable feeling to work with […]
Digital Transformation
Digital Transformation (DT or DX) is the process of deploying Digital Technology and Solutions to transform services or businesses: migrating manual ( non-digital) processes to digital processes replacing manual older […]
Process Excellence (PEX) Business Process Improvement (BPI)
Process excellence and Business Process Improvement is about enhancements that recognize process effectiveness and efficiency. It requires processes to be designed and improved for consistent delivery with minimum variation and […]