Dawn Christine Simmons
Dawn Christine Simmons
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Predictive Change Mastery
  • March 6, 2025

Predictive Change Mastery

Predictive Change Mastery is revolutionizing Change Risk Management in ServiceNow. Organizations using Change Management Pro can reduce failed changes by 60% and unplanned downtime by 40%. Discover how to elevate from basic risk assessment to predictive intelligence for safer, smarter change management.

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Predictive Intelligence & ITSM
  • March 6, 2025

Predictive Intelligence & ITSM

Predictive Intelligence & ITSM to enhance efficiency in Knowledge Management, Agent Assist, Incident Management, Service Catalog, and Change Management. Organizations using AI-powered ServiceNow Predictive Intelligence see up to 30% reduction in incident resolution time and a 25% improvement in service desk efficiency. Learn how to configure

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New in Performance Analytics, organizations leveraging data-driven insights experience a 20% increase in operational efficiency and a 30% faster decision-making process. With the latest Xanadu release, AI-powered analytics elevate business intelligence, making real-time, predictive analytics accessible to every team. Explore how these cutting-edge enhancements can transform your strategy and drive measurable success.
  • March 2, 2025

New in Performance Analytics

New in Performance Analytics, organizations leveraging data-driven insights experience a 20% increase in operational efficiency and a 30% faster decision-making process. With the latest Xanadu release, AI-powered analytics elevate business intelligence, making real-time, predictive analytics accessible to every team. Explore how these cutting-edge enhancements can transform

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Simplify CSDM Amplify Value—and you immediately reduce outages, speed change, and unlock AI-ready operations. Gartner estimates poor data quality costs organizations $12.9M per year on average, while downtime often runs $5,600 per minute; therefore, disciplined modeling isn’t optional—it’s survival.
  • March 2, 2025

Workflow Data Integration Fabrics

Workflow Data Integration Fabrics are transforming businesses by unifying data across systems, reducing manual integration by up to 85%, and improving decision-making speed by 60%. Learn how leading providers like ServiceNow, Microsoft, and IBM are revolutionizing enterprise workflows with real-time, automated data access.

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A-Z Data Fabric Glossary Terminology
  • March 2, 2025

A-Z Data Fabric Glossary

A-Z Data Fabric Glossary helps you navigate the complex world of data integration, governance, and AI-powered analytics. With 80% of enterprise data trapped in silos and organizations losing $3.1 trillion annually due to poor data quality (Gartner), mastering these concepts is essential. Learn key terms like

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Troubleshooting Zing Search Metatags ensures ServiceNow delivers accurate and relevant search results in Agent Assist, Incident Search, Knowledge Base, and the Service Catalog. With 60% of users reporting frustration with enterprise search, fixing Zing Search meta tags and synonyms is essential for a seamless experience. Follow this step-by-step guide to identify issues, adjust configurations, and improve findability. Mastering Zing Search Optimization
  • February 22, 2025

Mastering Zing Search Optimization

Mastering Zing Search Optimization is crucial for improving knowledge management efficiency in ServiceNow. Studies show that 74% of employees waste time searching for information, impacting productivity. Learn how to enhance search relevancy, leverage field weighting, and configure stop words to ensure the most relevant results appear

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Robotic Process Automation Workflows: (RPA) is transforming workflows by increasing efficiency, reducing errors, and saving businesses an average of 30-50% on operational costs.
  • February 20, 2025

Robotic Process Automation Workflows

Robotic Process Automation Workflows (RPA) is being embraced to increase efficiency, reduce errors, and save businesses an average of 30-50% on operational costs. As ServiceNow's Xanadu and Yokohama releases enhance automation capabilities, organizations must realize the value of leveraging RPA to stay competitive.

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80% of outages are caused by unauthorized changes, according to a report by Gartner. Businesses face millions in downtime, security breaches, and compliance penalties. Learn how to elevate your Change Management maturity to prevent unauthorized change and safeguard your organization. UAT- Approve or Reject Change
  • February 19, 2025

80% Outages: Unauthorized Change

80% of outages are caused by unauthorized changes, according to a report by Gartner. Businesses face millions in downtime, security breaches, and compliance penalties. Learn how to elevate your Change Management maturity to prevent unauthorized change and safeguard your organization.

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Setup Free Azure DevOps
  • February 19, 2025

Setup Free Azure DevOps

Setup Free Azure DevOps to learn how to streamline workflows, automate deployments, and enhance collaboration. Learn how to get started with ADO, integrate with ServiceNow, and optimize DevOps efficiency!

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Security Incident Response Introduction: IT Consultant in cyber security team working to prevent security threats, find vulnerability
  • February 16, 2025

BA Guide: Vulnerability Response

BA Guide: Vulnerability Response helps Business Analysts improve risk detection and remediation with AI-powered automation. Organizations following this approach see a 30% improvement in remediation speed and a 40% reduction in security risks. Discover the latest AI-driven enhancements in ServiceNow Xanadu and Yokohama.

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