FRESHWORKS: the COMPANY: Headquartered in San Mateo, California, Freshworks employs 4,000 employees from 13 global locations. Freshworks became a public company, trading on Nasdaq as FRSH. Their founders Girish Mathrubootham and Shan Krishnasamy aim is to deliver modern, intuitive, and delightful products to customers worldwide, 11 years ago with a small idea for a ‘fresh’ helpdesk. Today they offer a […]
Tag: incident management
Silicon Valley IT Service Management Reorganizes: Seeking 2 Board Members and Ideas People
Thank you for your support and participation in the fast-paced IT Service Management Best Practices Community! I’m pleased to invite you to please join our LinkedIn ITSMF group at LinkedIn ITSMF Group, and contact me for more information on how to get involved. We need 2 board members and Committee idea people. Please join us […]
ServiceNow Implementations
Work with Companies to recognize value in implementing their ServiceNow solutions. Simplify how work gets done, deliver process improvement experiences, and build digital workflow apps using the single cloud platform that automates workflows, improve business service and product delivery solutions. Best practice advisory from prior implementations of functional and technical implementations. ITSM Suite: Incident, Problem, […]