Support Ticket Handling Process refers to a consistent standard for Key Steps in the IT Support and Ticket Handling Process to deliver quality Customer Experience. Benefits of Central Service Desk : More service focused with improved ticket creation, handling, response and escalation. The service desk is consistent and available 24×7 single point of contact for […]
Tag: incident management
ServiceNow Implementations
Work with Companies to recognize value in implementing their ServiceNow solutions. Simplify how work gets done, deliver process improvement experiences, and build digital workflow apps using the single cloud platform that automates workflows, improve business service and product delivery solutions. Best practice advisory from prior implementations of functional and technical implementations. ITSM Suite: Incident, Problem, […]