Tag: help desk institute

San Francisco Bay Area: ITSMF News

San Francisco Bay Area’s Local Interest Group, IT Service Management Forum showcases the best of Silicon Valley Innovation in our ITSMF Best Practices network representing the San Francisco Bay Area to the Far East Bay. We welcome you to join our online events from anywhere in the world. If your travels bring you to the […]

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Carol Sloper

Dawn has been an inspiration to me as I have grown in my Helpdesk Management career in the Denver Metro Area and beyond. I met her at the very first kick off meeting of the revitalized HDI meeting many years ago. Since that time, I’ve received countless pieces of advice and direction from Dawn that […]

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