Tag: customer excellence

Steffen Ritter

Dawn is the person I always used as a feedback board. Her capability to listen and understanding the philosophy of support helped me and the organization to change. She is a professional with a 10k feet view, but also knows that the green dot is a tree. It was my always a pleasure to work […]

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Junko Taylor

Dawn is known as “The Peacemaker”. She has to gift to be able to still rough waters. During negotiations between service groups, she diffuses the tension. Dawn clearly illustrates what is best for customers, providers and the company – via best practices.

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