Dawn Christine Simmons
Dawn Christine Simmons
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CrowdStrike Outage: Global Chaos - Tech Support Agents so Tired Of It!
  • July 20, 2024

CrowdStrike Outage: Global Chaos

CrowdStrike Outage: Global Chaos, a record breaker as one of the largest IT outages of its time, had a significant impact across various critical sectors. Triggered by a defective software update, this outage disrupted airlines, banks, hospitals, media outlets, and even the Paris Olympics. The incident

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ServiceNow Executive Reporting Approaches
  • July 18, 2024

ServiceNow Executive Reporting Approaches

ServiceNow Executive Reporting Approaches ServiceNow out-of-the-box solutions offer quick, custom reports within the familiar interface, ideal for straightforward insights but limited for complex data needs. Power BI Integration with ServiceNow provides advanced analytics by combining data from multiple sources, supporting real-time updates and extensive customization. While

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Maximize Agile Story Value with strategic grooming techniques to create revenue, boost productivity, and drive significant business impact.
  • July 18, 2024

MasterCard’s AI-Powered Fraud Detection

MasterCard's AI-Powered Fraud Detection: Maximizing Business Value Maximize Agile Story Value with strategic grooming techniques to create revenue, boost productivity, and drive significant business impact. Focus on effective story intake and precise solution sizing to manage blocked stories and unlock the true potential of your agile

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AutoTest Case Planning Correct checkmark sign for project business approve and quality assurance, Certification
  • July 14, 2024

AutoTest Case Planning

AutoTest Case Planning is essential for efficient test automation with AutomatePro. Learn how to organize and convert existing test records, develop automated tests from acceptance criteria, and manage testing for new users and product upgrades. This guide covers identifying personas, mapping high-level process flows, grouping tests

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Effortless QR Code Creation Qr code payment. E wallet. Man scanning tag accepted generate digital pay from dawncsimmons.com
  • July 13, 2024

Effortless QR Code Creation

Effortless QR Code Creation simplifies directing people to your website, ordering services, and payment services. This article provides a detailed guide on creating QR codes, explores the best free and premium options, and offers insights into building a website portal for various business needs.

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AT&T's Big Data Breach
  • July 12, 2024

AT&T Big Data Breach

AT&T Big Data Breach was a significant impact compromising the personal information of over 51 million customers. The breached data included Social Security numbers, full names, email and mailing addresses, phone numbers, dates of birth, and AT&T account details, found circulating on the dark web from

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Strategic Kindness in Conflict
  • July 9, 2024

Strategic Kindness in Conflict

Strategic Kindness in Conflict transforms challenging business environments into opportunities for growth and innovation. Learn how to cultivate collaboration, appreciate diverse perspectives, and harness strong emotions to refine solutions. This approach emphasizes the importance of respectful communication, empathy, and strategic kindness, even when disagreements arise. By

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AutoTest Time to Value: AutoTest & AutoDocument is your solution for faster, smarter ServiceNow testing and documentation. With one test, you unlock reusable scripts, upgrade-ready validation, and auto-generated guides, videos, and reports—all without the manual effort.Quality Assurance Test Process: AutomatePro AutoTest: Getting Started
  • July 8, 2024

Quality Assurance Test Process

Quality Assurance Test Process: Ensuring Excellence from Story to Production Welcome to the AutomatePro AutoTest for ServiceNow Products. Our QA Test Process guides for moving stories from inception to production, covering all critical QA activities, including planning, designing test cases, unit testing, running story tests, managing

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Ideation: DaVinci Inspired Mind-Mapping
  • July 7, 2024

Ideation: DaVinci Inspired Mind-Mapping

Ideation: DaVinci Inspired Mind-Mapping- Discover how facilitated mind mapping has revolutionized business solutions at top companies like IBM, Microsoft, Coca-Cola, Google, and Tesla. Learn practical tips and strategies to harness this powerful tool, enabling you to drive innovation, streamline processes, and achieve remarkable results. Click in

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Linksys Router Hotspot Transition: Ethernet cords, crucial for establishing reliable and secure network
  • July 6, 2024

Linksys Router Hotspot Transition

Linksys Router Hotspot Transition from a traditional ISP to a mobile phone hotspot can revolutionize your internet experience, offering flexibility and mobility. In this step-by-step guide, we’ll walk you through the entire process, from preparing your equipment to configuring your router for optimal performance. Whether you’re

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