Archives: Knowledge Base

AutoTest Time to Value: AutoTest & AutoDocument is your solution for faster, smarter ServiceNow testing and documentation. With one test, you unlock reusable scripts, upgrade-ready validation, and auto-generated guides, videos, and reports—all without the manual effort.Quality Assurance Test Process: AutomatePro AutoTest: Getting Started

QuickStart-AI Service Catalog Test

AutomatePro’s QuickStart-AI Service Catalog Test offers a powerful, AI-driven solution that drastically improves testing speed, accuracy, and coverage in ServiceNow. It automates the creation and execution of complex Service Catalog test cases, saving up to 70-80% of time spent on manual testing while reducing errors. This

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AI-Powered Xanadu & RaptorDB HTAP architecture Combine transactional processing and analytics on a single platform to reduce costs and eliminate the extract, transform, and load (ETL) process.

ServiceNow Xanadu AI Advantage

ServiceNow Xanadu AI Advantage: Innovation with Artificial Intelligence powered Enterprise Advantage for accelerating AI-driven transformation. Leveraging ServiceNow Xanadu is improving enterprise with more time for investment in strategic efforets from 75% reduction in manual effort, 50% faster issue resolution, and an 80% decrease in service desk

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Accelerate ServiceNow Knowledge with Microsoft Word plug-in. Seamlessly create, edit, and publish articles to boost quality, productivity, and collaboration.

Accelerate ServiceNow-Knowledge with Microsoft-Word

Accelerate ServiceNow-Knowledge with Microsoft-Word accelerates knowledge management with the Microsoft Word plug-in for ServiceNow. Seamlessly edit, format, and publish articles straight from Word—boosting efficiency, enhancing collaboration, and ensuring content quality. Don’t just manage knowledge, master it.

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CoPilot Powered Productivity Tips- by implementing these expert tips to streamline your workflow. Discover how CoPilot can enhance your day-to-day efficiency through AI-powered assistance, making your tasks easier and faster.

CoPilot Powered Productivity Tips

CoPilot Powered Productivity Tips to supercharge your daily work. Learn how to leverage AI-powered features to streamline tasks, reduce manual work, and stay ahead of the curve. Don't miss out on these essential strategies to boost your productivity.

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Effortless Excel Mail Merge provides a detailed guide with step-by-step instructions for creating a mail merge using an Excel spreadsheet in Microsoft Word. Learn how to easily manage recipients and data with clear transitions and straightforward steps.

Effortless Excel Mail Merge

Effortless Excel Mail Merge starts with simple steps to prepare your data source in Excel, followed by seamless instructions to execute your mail merge in Word. With clear headings and abundant transition words, these directions ensure a smooth experience from beginning to end.

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Strategies for Manual Test: Quality Assurance (QA) is critical for delivering reliable, high-performing software. As teams strive for continuous integration and continuous delivery (CI/CD), QA plays a pivotal role in identifying bugs early, reducing rework, and maintaining system stability. The goal of QA in the DevOps lifecycle is to integrate testing into every stage of development, ensuring that quality is baked into each release.

Strategies for Manual Test

Strategies for Manual Test offers the essential elements of modernizing strategies to enhance manual testing practices, focusing on effective test planning, clear documentation, and team collaboration. We’ll cover techniques to optimize test cases, use exploratory testing to find hidden defects, and promote continuous feedback. By applying

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Troubleshoot AutoTest Run Issues for AutomatePro Admins: check user permissions, navigate application scopes, and validate licenses.

Troubleshoot AutoTest Run Issues

Troubleshoot AutoTest Run Issues: Whether you're new to AutomatePro or managing the platform, mastering its capabilities is key to ensuring smooth and efficient test automation. From AutomatePro Admin Support to resolving Upgrade Issues and managing Test Run Issues, you'll have full control over every aspect of

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Starting ServiceNow GRC Process is getting ready for a game-changer for modern organizations. Businesses face more regulations and risks, transitioning to ServiceNow streamlines governance, automates compliance, and enhances risk visibility. The ServiceNow GRC solution offers an integrated platform simplifies processes, helping you stay compliant and aligned with your business goals.

Starting ServiceNow GRC Process

Starting ServiceNow GRC Process allows CIOs and CTOs to streamline compliance and risk management. By automating tasks and centralizing data, you improve efficiency, ensure alignment with business goals, and provide real-time insights that support informed decision-making in a fast-paced regulatory environment.

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Comparing GRC & IRM: ServiceNow GRC (Governance, Risk, and Compliance) and ServiceNow IRM (Integrated Risk Management) tools help organizations manage risk, ensure compliance, and maintain governance. Although related, they offer different solutions.

Comparing GRC & IRM

Comparing GRC & IRM: CIOs and CTOs face growing risks—from cybersecurity threats to compliance challenges—that demand robust frameworks like Governance, Risk, and Compliance (GRC) and Integrated Risk Management (IRM). GRC ensures alignment with regulations and governance standards, while IRM integrates risk management into daily decision-making. Together,

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SPM Collaborative Workspaces are shared spaces that act as a central location for cross-functional teams to come together and collaborate toward common goals. Plan for the next big release, prepare for a presentation, organize a conference, and do much more using task Boards and collaborative Docs. With the capability to connect to any record across the Now Platform, avoid the risk of having information scattered across multiple apps and missing unplanned tasks.

SPM Collaborative Workspaces

SPM Collaborative Workspaces transform how teams collaborate by providing a centralized platform for seamless communication, task tracking, and resource management. Designed to support Agile, Waterfall, or hybrid methodologies, these workspaces offer real-time collaboration, document sharing, and intuitive project management tools. With powerful integrations and advanced features,

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