Tag: XLAs vs SLAs

HDI Chicagoland Boat Cruise- An Evening Where Tech Leadership Meets Skyline Luxury ✨ If you're in Service and Support, Security Operations, or charting your path in IT leadership — this is the event you've been waiting for. Whether you’re based in Illinois or passing through the Windy City, the HDI Chicagoland Boat Cruise on Thursday, August 7, 2025, is your invitation to rise above the noise — literally and figuratively.

HDI Chicagoland Boat Cruise

HDI Chicagoland Boat Cruise brought innovators together under city lights and a full moon, blending poetic Chicago moments with transformative ideas in AI, service management, and leadership.

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HDI Chicagoland: Executive Leadership Day Agenda:

Humanizing IT Leadership

Humanizing IT Leadership is not just the future—it’s the now. As over 70% of digital transformations fail due to culture gaps and AI adoption accelerates across 90% of enterprises (IDC), executives must now lead with empathy, trust, and agility—or risk irrelevance. Join us for Executive Leadership

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