Lessons Learned: CrowdStrike Incident
Lessons Learned: CrowdStrike Incident
The CrowdStrike outage revealed the critical need for robust digital management solutions. It underscored the importance of rigorous software testing, effective change management, and enhanced ITSM practices. By integrating automated testing, predictive intelligence, and AI-driven predictive intelligence, organizations can preemptively identify and manage potential issues. Enhanced communication protocols and incident response plans are vital for maintaining stakeholder trust during crises. This incident demonstrates the necessity of continuous improvement in cybersecurity measures to safeguard against exploitation by bad actors.
IT Technical Project Manager Career Outlook and Project Integration Story: SCCM to ServiceNow CMDB
I am often asked to talk about the Career path of various IT Careers due to my unique experience in both IT and Employment Support Work. This blog covers a […]