Tag: cmdb

DevOps Driven Service Design

What are the top 3 things Service Management Teams should do to improve process capabilities? How do we get and keep alignment between ITIL4 and DevOps? Would love your thoughts. Please let us know your thoughts on LinkedIn Now at: https://www.linkedin.com/posts/dawnckhan_devops-cloud-azure-activity-6799921389055959040-UIes Axelos presented a video on this topic. ITSM needs to be able to right […]

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ITSM & Configuration Management Trends

ITSM Trends: Driving delivery, customer experience and digital transformation, the top ITSM Trends are: Digital Transformation and Digital Workflows CIO Reading on Artificial Intelligence Chatbots and Machine Learning Gartner Automation Trends Top 3 CIO Enterprise Service Management Trends ITSMF ITIL4 value overview one of the great sessions offered on this was by the incredible, Cyrus […]

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Relating the Clouds to CMDB: I’ve Got A Brand New Cloud Container. You’ve got a CMDB. I think we can Kubernetes

Prior to the Covid 19 Global pandemic, the potential of SAAS, PAAS, and IAAS was a growth interest. Digital Transformation brought cloud based microservices in volumes  across industries with the powerful business potential to engage with people around the world at a moment’s notice.

To CMDB or NOT to CMDB was the question before 2019. It was not a traditional Data Center, the cloud abstracted “enterprise” ownership, Virtualization and Cloud Containization. The blurred lines of who owns the infrastructure or who owned the enviroment needed definition and data management.

This video covers very light overview of:

  • What is Cloud Containerization
  • Best pracices approach to how CMDB, SACM & CSM guides scale and referenceability

Here we understand the components before we go deeper, flying higher In the clouds with Kupernetes.

The ServiceNow CPDB allows microservices to test, move to production and with defined relationship visualization of all Asset Upstream requirements , down stream Dependencies and Service Asset Oriented Relationships in an interactive map view.

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ServiceNow Implementations

Work with Companies to recognize value in implementing their ServiceNow solutions. Simplify how work gets done, deliver process improvement  experiences, and build digital workflow apps using the single cloud platform that automates workflows,  improve business service and product delivery solutions.  Best practice advisory from prior implementations of functional and technical implementations. ITSM Suite: Incident, Problem, […]

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