San Francisco Bay Area IT Service Management Forum will kick off with a return to our popular Tech Talk starting June 17, 12:00-1:30pm PST on Modern Service Design and Configuration Management. A recent LinkedIn poll found the top 3 things enterprises must do to evolve and Modernize DevOps Cloud oriented Service Delivery pace and process. […]
Tag: cmdb
DevOps Driven Service Design
What are the top 3 things Service Management Teams should do to improve process capabilities? How do we get and keep alignment between ITIL4 and DevOps? Would love your thoughts. Please let us know your thoughts on LinkedIn Now at: https://www.linkedin.com/posts/dawnckhan_devops-cloud-azure-activity-6799921389055959040-UIes Axelos presented a video on this topic. ITSM needs to be able to right […]
ITSM & Configuration Management Trends
ITSM Trends: Driving delivery, customer experience and digital transformation, the top ITSM Trends are: Digital Transformation and Digital Workflows CIO Reading on Artificial Intelligence Chatbots and Machine Learning Gartner Automation Trends Top 3 CIO Enterprise Service Management Trends ITSMF ITIL4 value overview one of the great sessions offered on this was by the incredible, Cyrus […]
Relating the Clouds to CMDB: I’ve Got A Brand New Cloud Container. You’ve got a CMDB. I think we can Kubernetes
Prior to the Covid 19 Global pandemic, the potential of SAAS, PAAS, and IAAS was a growth interest. Digital Transformation brought cloud based microservices in volumes across industries with the powerful business potential to engage with people around the world at a moment’s notice.
To CMDB or NOT to CMDB was the question before 2019. It was not a traditional Data Center, the cloud abstracted “enterprise” ownership, Virtualization and Cloud Containization. The blurred lines of who owns the infrastructure or who owned the enviroment needed definition and data management.
This video covers very light overview of:
- What is Cloud Containerization
- Best pracices approach to how CMDB, SACM & CSM guides scale and referenceability
Here we understand the components before we go deeper, flying higher In the clouds with Kupernetes.
The ServiceNow CPDB allows microservices to test, move to production and with defined relationship visualization of all Asset Upstream requirements , down stream Dependencies and Service Asset Oriented Relationships in an interactive map view.
Does Post Covid Demand, “Evolve or Fold” Data Strategy?
A well structured data driven decision making system, then they are using and improving data with use. Post Covid workflows demand improving ready reference for Service Asset and Configuration Management. A new day, workflow, resource strategy and service model have emerged in Post Covid Service Asset and Configuration and Change Management. Have we reached the […]
IT Technical Project Manager Career Outlook and Project Integration Story: SCCM to ServiceNow CMDB
I am often asked to talk about the Career path of various IT Careers due to my unique experience in both IT and Employment Support Work. This blog covers a bit about the IT Technical Project Manager Field. This blog offers one story (there are thousands of different types of Technical IT Projects to be […]
COVID-19 Trends on Information and Communications Technology (ICT)
ICT Improvements during COVID-19 ICT takes center stage to enabling technology advances due to the global COVID-19 pandemic accelerated technology trends has inspired innovation to flatten the curve, to reduce the coronavirus spread, while allowing businesses to stay open, and more of their employees to keep jobs that contribute to their families and the local […]
ServiceNow Implementations
Work with Companies to recognize value in implementing their ServiceNow solutions. Simplify how work gets done, deliver process improvement experiences, and build digital workflow apps using the single cloud platform that automates workflows, improve business service and product delivery solutions. Best practice advisory from prior implementations of functional and technical implementations. ITSM Suite: Incident, Problem, […]