Understand ServiceNow’s 2 SPMs
Understanding ServiceNow’s Strategic Portfolio Management (SPM) and Service Portfolio Management is crucial for maximizing their benefits. SPM aligns projects with strategic goals, optimizing resources through tools like Project Portfolio Management (PPM). In contrast, Service Portfolio Management ensures IT services meet business needs, using tools like Service Catalog Management. Knowing these distinctions helps you align projects with strategy and deliver continuous IT service value.
Getting Started: Engagement Manager
Getting Started: Engagement Manager is an essential guide to project planning, key skills, requirements gathering, solution design.