Dawn C Simmons is available for your Digital Transformation needs.

Dawn C Simmons - Digital Business Process

Gamifying ITSM Excellence

Gamifying ITSM Excellence: IT Service Leadership

Gamifying ITSM Excellence. ¬†Leveraging gamification, you can conquer prevalent ITSM challenges and attain excellence. This dynamic approach fosters shared visions, secures senior buy-in, surmounts change resistance, addresses resource constraints, and […]

Freshwork’s Multichannel vision for FreshService (ITSM)

Freshworks

FRESHWORKS: the COMPANY: Headquartered in San Mateo, California, Freshworks employs 4,000 employees from 13 global locations. Freshworks became a public company, trading on Nasdaq as FRSH. Their founders Girish Mathrubootham and Shan Krishnasamy aim is […]