Dawn Christine Simmons
Dawn Christine Simmons
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Archives: Knowledge Base

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AI-Powered Xanadu & RaptorDB HTAP architecture Combine transactional processing and analytics on a single platform to reduce costs and eliminate the extract, transform, and load (ETL) process.
  • September 18, 2024

AI-Powered Xanadu & RaptorDB

AI-Powered Xanadu & RaptorDB is the future vision on the roadmap of all leading CXOs, CIOs, and CTOs planning to enhance customer experience and operational excellence, the release of Xanadu and RaptorDB represents a pivotal moment. These tools offer the scalability, speed, and AI-driven insights that

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Knowledge Management Pro Features in ServiceNow Washington Release
  • September 16, 2024

Knowledge Management Pro Features

Knowledge Management Pro Features including how ServiceNow's Pro Licensing can elevate knowledge management system with advanced features like Predictive Intelligence, Now Assist, Virtual Agent, and Agent Assist. Learn how these tools can enhance search accuracy, automate tasks, and provide real-time support, ultimately improving the user experience

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AI Assist's Rockstar-Agent Capabilities turn every ITSM team into rockstars by harnessing AI-powered, real-time predictive insights.
  • September 15, 2024

AI Assist’s Rockstar-Agent

AI Assist's Rockstar-Agent Capabilities are transforming service teams into Rockstar Agent quality work. Using AI-driven automation, real-time recommendations, and predictive insights, ServiceNow AI Assist empowers a new breed of Rockstar- agent to resolve tickets faster, minimize repetitive tasks, and enhance customer support. Get ready to boost

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10 Cool Features Standard-to-Pro: Discover the game-changing upgrades in ServiceNow's Washington DC Release! Exciting new features like AI-driven automation, advanced analytics, and seamless workflows transform ITSM, making everyday tasks faster, smarter, and more efficient. Empower your team with cutting-edge tools for proactive incident resolution, improved customer satisfaction, and unmatched service delivery. Get ready to take your enterprise IT operations to the next level!
  • September 15, 2024

10 Cool Features Standard-to-Pro

10 Cool Features Standard-to-Pro - The thrill of excellence! ServiceNow Pro is more than an ITSM enhancement—it's a game-changer for enterprises seeking to elevate their service management. With AI-driven automation, advanced analytics, and seamless workflows, the Pro upgrade empowers your team to handle incidents faster, reduce

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Upgrades: AutoTest from ATF
  • September 5, 2024

Explore AutomatePro Release 8.0.0

Explore AutomatePro Release 8.0.0 to Unlock the full potential of AutomatePro Autotest with its intuitive, drag-and-drop interface that simplifies test plan creation and management. Whether you’re new to test automation or looking to streamline complex workflows, Autotest empowers you to build, modify, and run tests effortlessly.

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Accelerating IRM & GRC Integrated Risk Management and Governance Risk and Compliance
  • September 5, 2024

Accelerating IRM & GRC

Accelerating IRM and GRC because enterprises today face unprecedented challenges in managing risks, compliance, and governance. As regulatory demands intensify and risks become more complex, traditional methods fall short. Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions offer a way forward—enabling real-time risk

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CMDB-HAM-SAM Roadmap for Value Digital-Excellence through CMDB Health
  • September 5, 2024

Roadmap CMDB-HAM-SAM Value Recognition

CMDB-HAM-SAM Roadmap for Value Recognition For new ServiceNow Platform Owners and Solution Architects, implementing a successful CMDB-HAM-SAM roadmap requires a phased, structured approach to extract maximum value. Begin by focusing on CMDB Foundations, establishing a reliable source of truth for your IT infrastructure. This foundational step

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Upgrades: AutoTest from ATF
  • September 3, 2024

Introducing AutomatePro Control Console

Introducing AutomatePro Control Console. Discover the game-changing power of AutomatePro AutoTest for ServiceNow. With its intuitive interface and seamless automation capabilities, AutomatePro transforms the way you manage and execute tests, eliminating manual effort and reducing errors. Whether you're new to automated testing or looking to enhance

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DawnCSimmons 2
  • September 2, 2024

AutomatePro & ServiceNow Automated-Test

AutomatePro vs. ServiceNow Automated Test Framework (ATF). Discover which tool offers superior testing automation, faster documentation, and greater efficiency. Platform owners and developers—find out how to streamline your processes and elevate your ServiceNow platform today! Plus some insider tips on how to do more with your

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DawnCSimmons 2
  • September 2, 2024

Streamlining Service-Catalog Intake Success

Streamlining Service-Catalog Intake Success Discover how optimizing the ServiceNow Service Catalog intake process can elevate your service delivery. Learn why standardization is crucial, how to tackle the complexity of building a Service Catalog, and the best practices for handling requests of all sizes. Unlock the secrets

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