Tag: Help Desk

HDI Elevates Support World by transforming today’s IT service and support professionals into tomorrow’s thought leaders. With over 30 years of trusted expertise, HDI bridges people, processes, and performance—empowering communities, uplifting careers, and driving measurable outcomes across the evolving landscape of service management. Get involved and experience how HDI creates value that lasts.

HDI Elevates Support World

HDI Elevates Support World by transforming today’s IT service and support professionals into tomorrow’s thought leaders. With over 30 years of trusted expertise, HDI bridges people, processes, and performance—empowering communities, uplifting careers, and driving measurable outcomes across the evolving landscape of service management. Get involved and

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Char LaBounty

Char LaBounty is an esteemed industry leader known for her exceptional expertise in Service Level Management (SLM) and organizational development. As the head of LaBounty & Associates, Inc., Char has successfully guided numerous organizations across North America and globally in implementing and optimizing SLM practices. Her

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Bill Irvine

Bill Irvine endorsed Dawn Mular from our partnership with HDI.

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Carol Sloper

Carol Sloper Endorsement of Dawn Simmons was during they served on the Denver Metro Area HDI Chapter Board of Directors.

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