1. Identifying need for change and why it is required
2. Determine change impact and who is most affected
3. Plan the Communication Messaging for how it will be communicated, and how feedback will be managed
4. Prepare effective training of delivery skills for success and plan how training will be delivered
5. Where is ongoing support required and what type of support will be most effective
6. Measure the change effectiveness in meeting goals, was the change successful, and how we can improve

Organizational Change Management Best Practices:

Change Acceleration Process (CAP) | PMI | PROSCI |

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