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- 2021: VP Harris Inauguration Elevates Diversity and Executive Leadership
- Covid Cyber Employment Fraud: $Millions in Job Fraud, $Billions in Unemployment Fraud. Recruiters and Jobseekers Paradigm shift
- Does Post Covid Demand, "Evolve or Fold" Data Strategy?
- World Talent Economy Forum on Global Competitiveness
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- Remembering Paradise by the iconic Meatloaf (Dead at 74 of COVID)
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Facebook's Response to "Whistleblower Protection Program" is new brand, MetaVerse
- Senate Hearing on Facebook Transparency an Accountability
- October 2021: Facebook's Platform Challenges
- Strategies to Stop Cyber Crime & Bullying
- San Francisco Bay Area: ITSMF News
- SNL lessons, hosted by Elon Musk
- 5 Ways to Create Opportunity with Social Leadership
- Happy Saint Patrick's Day
- INTERNATIONAL WOMEN'S DAY EDITION: Celebrating our World's Leaders
- Tribute In Memory: Heartland Rock Icon- Michael Stanley
- Middle East's Top CIO50 Innovation Leaders. #7 is the most visionary Healthcare CIO, I've worked with.
- TOP TIPS: Attracting LinkedIn Viewers
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ServiceNow
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- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
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- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
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- Getting-Started ServiceNow Timesheet Management
- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
- Comparing GRC & IRM
- Starting ServiceNow GRC Process
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
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- Pinned KB-Articles & deflection
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- AI: Dawn’s Demos AutomatePro
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- Explore AutomatePro Release 8.0.0
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- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
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- California Wildfires: Lessons in Public-Sector Portals
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- Starting ITSM Predictive Intelligence
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- Epic Chicago World Forum
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Getting Started
- Introduction to Knowledge Management
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- BMC Remedy ITSM Reference
- AI: ServiceNow Virtual-Agent Chatbot
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- TikTok for Digital Leaders
- Master Social Video Editing
- Understanding Security Encryption Standards
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- Predictive Intelligence in ServiceNow
- TPRM: Solving Vendor Risk
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- Artificial Intelligence A-Z Glossary
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- Setup Free Azure DevOps
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- Knowledge Categorization "Find-ability"
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- How-To Import ServiceNow Stories 🚀
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- TikTok for Digital Leaders
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Strategic Portfolio Management
- Understand ServiceNow's 2 SPMs
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- Efficient Workday to ServiceNow Integration
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- SPM Gantt Chart Presentation
- Strategic Portfolio Management Foundations
- Timeline: ITBM to SPM
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- SPM: Starting a Demand
- AutoMatePro AutoPlan Demand Management
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AutomatePro
- AutomatePro AutoTest Reference
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- Costly Habit: Manual Test
- Transforming Healthcare Software Catalogs
- Upgrades: AutoTest from ATF
- BPC Heros & AutomatePro
- AutomatePro: Greenfield ServiceNow Strategies
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- UC: AutoTest & AutoDocument
- AutomatePro: Ditch Manual Agile
- Agile Automation’s Unexpected Value
- Accelerate ServiceNow AutoDeploy Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
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- Manual Deployment Defect Loops
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Glossary Reference
- Security and IT Glossary
- Guided After-Action Report
- Security-Operations GRC Glossary
- Artificial Intelligence A-Z Glossary
- Business Process Improvement Glossary
- HR Glossary
- Strategic Portfolio Management Glossary
- Service Catalog/Portal A-Z Glossary
- AutomatePro A-Z Terminology Glossary
- Healthcare Compliance Simplified Framework
- A-Z Data Fabric Glossary
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ITSM
- ITSM Capability Model- L1
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Email-to-Incident is Costly Inefficiency
- CMDB Health Dashboard
- Incident On-call Best Practices
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- Pinned KB-Articles & deflection
- Stockroom Asset Management Mastery
- Starting ITSM Predictive Intelligence
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- Predictive Intelligence & ITSM
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Overview
- Productivity: Service Operations Workspace
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- Artificial Intelligence A-Z Glossary
- Advanced Program Management
- AI: ServiceNow Virtual-Agent Chatbot
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- Proper Ticket Handling Imperative
- Public Sector Digital Services
- Employee Journey Management ServiceNow
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UAT
- UAT- Approve or Reject Change
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- Advanced ServiceNow Test Automation
- AutomatePro: Greenfield ServiceNow Strategies
- Epic Chicago World Forum
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Healthcare
- GRC Industry Reference Matrix
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Eye Strain: Modern Sources and Solutions
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Transforming Healthcare Software Catalogs
- Healthcare Compliance Simplified Framework
- Epic Chicago World Forum
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Chat GPT
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Security Operations (SecOps)
- SecOps Vulnerability Response Lifecycle
- Vulnerability Response Workspace Module
- Vulnerability Remediation RACI
- Security Incident Response Introduction
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- High Volume Incident-Management Strategies
- Understanding Security Encryption Standards
- TPRM: Solving Vendor Risk
- BA Guide: Vulnerability Response
- Epic Chicago World Forum
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Agile
- Agile Scrum Master Guide
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- AutomatePro A-Z Terminology Glossary
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- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- 80% Outages: Unauthorized Change
- Upgrades: AutoTest from ATF
- Effective Business Process Consultancy
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- AutomatePro: Ditch Manual Agile
- Agile Automation’s Unexpected Value
- Manual Deployment Defect Loops
- Setting Up Agile Boards
- Show Remaining Articles (6) Collapse Articles
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Knowledge Management
- Productivity Tips for Knowledge-Users
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Knowledge Management Pro Features
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Impactful Incident Management Knowledge
- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
- Mastering Zing Search Optimization
- AI Demands: Data Stewards
- ServiceNow Collaborative Workspace Management
- Known Error Process Essentials
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Workday
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Network Connectivity Solutions
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Business Process Methodologies
- Ideation: DaVinci Inspired Mind-Mapping
- Quality Assurance Test Process
- AutoTest Case Planning
- Managing Incident Surge Problems
- Strategic PPM Risk Management
- AI-Powered AutomatePro & ServiceNow
- Advanced ServiceNow Test Automation
- TPRM: Solving Vendor Risk
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
- New in Performance Analytics
- Effective Business Process Consultancy
- BPC Heros & AutomatePro
- AI’s Emergent Governance Ethics
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Microsoft Sync Sanity Saving
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- ServiceNow Collaborative Workspace Management
- Master Collaborative Workspace Planning
- AI Powered Excellence Centers
- C-Suite CxO ChatGPT Prompts
- Brilliant Productivity ChatGPT Prompts
- Known Error Process Essentials
- SAFe Release Planning Process
- Agile Automation’s Unexpected Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
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Artificial Intelligence
- 10 Cool Features Standard-to-Pro
- Knowledge Management Pro Features
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- Managing Incident Surge Problems
- Master Social Video Editing
- AI-Powered AutomatePro & ServiceNow
- AI Test-Powered ServiceNow
- Predictive Intelligence in ServiceNow
- Agent Assist Setup
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Robotic Process Automation Workflows
- A-Z Data Fabric Glossary
- New in Performance Analytics
- BPC Heros & AutomatePro
- AI Demands: Data Stewards
- AutomatePro: Greenfield ServiceNow Strategies
- Data Fabric Governance & Quality
- AutomatePro: Ditch Manual Agile
- Prompt-Powered Business Solutions
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Integrated Risk Management
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Microsoft
- Effortless Excel Mail Merge
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AI: Generative Artificial Intelligence
- Mastering iPhone 16 AI
- AI-powered Service Management Operations
- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- AI: Dawn’s Demos AutomatePro
- AI Powered Career Resilience
- Raptor Workflow Data Platform
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- AI Assist's Rockstar-Agent
- Advanced ServiceNow Test Automation
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- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
- Agent Assist Setup
- Starting ITSM Predictive Intelligence
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
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- A-Z Data Fabric Glossary
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- Predictive Intelligence & ITSM
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SOX Control-Management and Attestation
SOX Control-Management and Attestation: Step-by-Step Guide of Sarbanes-Oxley Act (SOX) compliance requirements. Embarking on the journey of Sarbanes-Oxley Act (SOX) compliance demands a thorough understanding of its core provisions, particularly Sections 302 and 404.
The following video by KPMG focuses on the process excellence lessons learned after 20 years of SOX. Focus on Continuous Improvement, Data Analytics, data enabled process to identify where process deviations exist.
These sections lay out the stringent requirements for financial reporting, internal controls, and management assessment. As a dedicated SOX compliance manager, your role is pivotal in ensuring strict adherence to these regulatory mandates. This step-by-step guide is designed to equip you with the knowledge and tools needed to effectively manage and attest to SOX controls, safeguarding your organization’s financial integrity and regulatory compliance.
Understand SOX Control-Management and Attestation Requirements
Deloitte offers a great overview Sarbanes-Oxley Sections 302, 404, and 906 requirements in: ” SOX compliance: Are you ready?“ As a SOX compliance manager, it’s crucial to be well-versed in key Sarbanes-Oxley Act provisions, particularly Sections 302 and 404. These sections delineate requirements for financial reporting, internal controls, and management assessment.
Identify Applicable Controls
Collaborate with stakeholders such as process owners, finance, internal audit, and IT teams to pinpoint relevant controls for financial reporting. These controls should target risks associated with accurate financial reporting, data integrity, and fraud prevention.
ServiceNow offers how to effectively manage internal controls to comply with SOX Regulations
Document SOX Control-Management and Attestation Activities
Provide detailed documentation of control activities, including purpose, objective, description, and risk mitigation. Include the control owner’s information, execution frequency, and any required supporting evidence.
Control Attestation is a survey that is conducted to validate a control is working as expected. A question bank, attestation types let you use the questions to build questions, attestation designer can create and edit attestation.
Following is the ServiceNow Control Attestation Activities
Test SOX Control-Management and Attestation Effectiveness
Devise a testing plan to evaluate the effectiveness of each control. This may involve sample testing, walkthroughs, data analysis, or independent evaluation by qualified individuals like internal or external auditors.
ServiceNow explains Integrated Risk Management Test Control Attestations, Indicators, and Control Test, and how they are used. As a result of not understanding how they were designed, many organizations make more work for themselves. In this video, ServiceNow explains the common mistakes, and how to make the most of your Early-Stage usage best practices.
Remediate Control Deficiencies
In case of identified deficiencies, collaborate with control owners and stakeholders to create remediation plans. This may encompass process enhancements, system improvements, additional training, or control redesign. Ensure timely implementation of remediation actions.
Perform Management Assessment
For Section 404 compliance, coordinate with management to assess the effectiveness of internal controls over financial reporting. This typically entails evaluating design and operating effectiveness of identified controls.
Obtain External Audit Assistance
Engage external auditors for an independent audit of internal controls. Provide necessary documentation, including control descriptions, testing results, remediation plans, and management’s assessment.
Issue Control Attestation Report
Based on external audit findings, prepare a control attestation report summarizing compliance with SOX requirements. Include assessment scope, testing results, identified deficiencies, and an overall conclusion on internal control effectiveness.
Thirdera has produced a demonstration on how to use ServiceNow Integrated Risk Management to manage Control Attestations.
Communicate to Stakeholders
Share the control attestation report with relevant stakeholders, including executive management, the board of directors, and the audit committee. Discuss identified deficiencies, potential impact, and remediation plans. Address any questions or concerns raised.
Monitor and Update SOX Control-Management and Attestation Controls
Establish a process for ongoing control monitoring and periodic documentation updates. This includes assessing changes in processes, systems, regulations, or risks that could impact control effectiveness. Regularly review testing results, address new deficiencies, and ensure timely remediation.
Note: Remember, this process is a general guideline. Specific implementation may vary based on organizational size, industry, and internal control framework. Consult with your legal, compliance, and audit professionals to ensure full regulatory compliance.
Resources
- Application Impact Analysis Risk Based Approach to Business Continuity and Disaster Recovery
- GRC Framework CIO Insight
