Structured SECOPS Cyber Fraud Case Management Proof of Concept (POC)

Here is a video presentation for a Structured Security Operations Cyber Fraud Case Management. The purpose was to test digitalization of the Cyber Fraud Case Management System to reduce the manual record keeping, and standardize on a system and process for digital transformation and automation of case management process for better and ongoing dashboard operations, and intelligence of the evolving cyber fraud landscape. The other benefit of best practices is alignment in position for Artificial Intelligence and cyberfraud prevention task automation to make the best use of cyber fraud forensic investigation resources.

Proof of Concepts (POCs) provide the idea, logic, and proposed functionality as well as general design or specific features. Good POC intelligence presentation provides a prerequisite team foundation, stakeholder and vendor engagement

A POC presentation provides the foundation and visualization exercise to frame up the POC feasability. A POC is about feasability not implementation.

POC project managers lead the proposed solution, program, product, feature, or method tests to determine if the scope is achievable. The output of a POC lets decision-makers explore the current opportunities, and idea potential, and the possible gains or challenges as the enterprise approaches implementation.

Benefits of a structured POC include:

• Project POCs identify obstacles, issues, and implementation risks
• Better visibility into capability enablement, and enterprise scalability

POCs take all different sizes and forms

• In the IT industry, it is quite common to structure a Proof of Concept as a fast track an approach to implement a particular tool (objective: how can we make this tool decision fit our environment)
• Proof of Concept in response to Continuous Process Improvement or Business Transformation (objective: determine the right solution, process and tool approaches for executive project review)
• Proof of Concept to enable a project or product implementation dependency (objective: determin the right solution and tool approach to solve a particular development or enable a specific project solution approach for team review)

7 Steps Quality Proof of Concept

Discovery

Never underestimate the power and unifying importance of the Discovery phase. Too often a project team who started running together, assumes everyone that has joined the project later, have the same understanding of the objectives and requirements. Time invested to clearly define a shared understanding of the problems, the opportunities, scope and success criteria will help create a clear blueprint of for recognizing value from the Proof of Concept project.

Discovery Phase activities help cover the vision, the mission, the challenges, and the objectives, the “why” for the Proof of Concept. It defines who will be using it, and the initial proof of concept detail of what is in scope, out of scope, and on the roadmap for the future.

Define the Need

Gather and share in advance the team project findings, evidence, pain points and supporting project detail. If you have reports, metrics, process standards that exist already, centralize them into the team artifacts for analysis. If you have gathered any internal or external studies and best practices, share them early to help team members to think outside their known box to vision, better.

Prepare stakeholders to come together and ideate the best solution:

1. What is the vision, mission, objectives, and what does success look like?
2. What competition the project has, and why is it necessary to do now?
3. What are the key milestones, roadblocks and deliverables deadlines

Team Workshop: Needs, Painpoints, & Day In the Life.

Gather stakeholders, and share in advance the team project findings, evidence, pain points and supporting project detail. If you have reports, metrics, process standards that exist already, centralize them into the team artifacts for analysis.

1. Brainstorming Discussion: Discovery Feedback on Success Criteria.
2. Best Practices Internally and in Industry research
3. Day in the Life Discussion on Pain Points, Opportunity, Process, and Tools

Broader Team Alignment QnA, & POC Charter Feedback

1. Key Techical, Business, or Process Capabilities to leverage in POC
2. Approach to the Business Case Selection and solution Mockup

Prototype Proof of Concept Key Requirements

Define, review, and align the key business documents that make up the Proof of Concept Approach.

• Business and Technical Specifications
• Roles and Responsibilities (RACI)
• RIDAC log (Risks, Issues, Decision, Actions Change Requirements Log)
• Prototype Proof of Concept Test Approach
• Business Case Charter solution
• Drafted of POC Approval Gate, with Drafted Implementation and future phase roadmap

Define Minimum Viable Product POC Requirements

Provide early aligment and visualizations to establish key functionality and product decisions. Wireframes reduce project complexity and focus on key user interaction from business case scenarios to address questions and key aspects of user experience.

Define, collect feedback, and align the key decisions, business use cases and scope that makes up the Proof of Concept Test:

• Business Cases Selected for Proof of Concept
• Specific Scope of Records, Categorization, or volume to put through test.
• Application Wireframe provide visual guides representing the structure/layout to visualize the solution concept or product application

Document findings: roadmap and implementation

Summarize findings to guide the project decision:

• Can a product or solution be leveraged to satisfy the business outcomes
• Findings, ideas, and assumptions to carry forward in implementation
• Describe the test generated feedback, ideas, functionality, and feasability
• Provide demonstration of POC theoretical solution as achievable.
• Document approach roadmap, business cases and implementation notes
• Review validation: completeness, delivery to scope, project closure ready.

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