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Blog
- 2021: VP Harris Inauguration Elevates Diversity and Executive Leadership
- Covid Cyber Employment Fraud: $Millions in Job Fraud, $Billions in Unemployment Fraud. Recruiters and Jobseekers Paradigm shift
- Does Post Covid Demand, "Evolve or Fold" Data Strategy?
- World Talent Economy Forum on Global Competitiveness
- Jobs n Career Success: Employment News
- CMDB Corporate Governance for Publicly Held Companies
- Top Trends in Project Management
- Freshwork's Multichannel vision for FreshService (ITSM)
- Microsoft Teams Tripping Transcription Tenancy.
- Uber's Call Center Security Social Engineering Massive System Breach
- Community Crisis Resource Reference List
- Financial Services Operations
- AI: Knowledge Centered Support
- Review and Approve Knowledge
- Predictive Intelligent Situational Awareness
- ROI: Demand AI Service Management
- ChatGPT Ethics and FTC
- Imperative: Governance Risk Compliance
- Gamifying ITSM Excellence
- AI Revolutionizes Service Management
- GRC Industry Reference Matrix
- Walk Up Experience- Design-To-Deliver
- AI & GRC Defense Against Security-Data Breach
- 5-Star ITSM Solutions
- Remedy to ServiceNow Migration
- 5-Step Policy-Compliance Risk Management
- Vulnerability Remediation RACI
- Be Your Best-Self Strategies
- Knowledge is AI-Power
- Artificial-Intelligence in Employment-Fraud Exploits
- RIDAC Log Management
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Embracing Equity in IT Service Management
- ITSMF: Erik Bock, Digital Business
- ServiceNow World: Chicago Wednesday, 11/02
- Today's HR Super Trends
- Empty Nester Creates Meaningful Mother's Day
- Constructive Feedback from Destructive Work Environment
- Noir and Grit: This is The Batman
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- March of International Women and Creating Ideas that bring Hope, Opportunity and Transformation
- IT Service Management News and Views
- Eye Strain: Modern Sources and Solutions
- Remembering Paradise by the iconic Meatloaf (Dead at 74 of COVID)
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Facebook's Response to "Whistleblower Protection Program" is new brand, MetaVerse
- Senate Hearing on Facebook Transparency an Accountability
- October 2021: Facebook's Platform Challenges
- Strategies to Stop Cyber Crime & Bullying
- San Francisco Bay Area: ITSMF News
- SNL lessons, hosted by Elon Musk
- 5 Ways to Create Opportunity with Social Leadership
- Happy Saint Patrick's Day
- INTERNATIONAL WOMEN'S DAY EDITION: Celebrating our World's Leaders
- Tribute In Memory: Heartland Rock Icon- Michael Stanley
- Middle East's Top CIO50 Innovation Leaders. #7 is the most visionary Healthcare CIO, I've worked with.
- TOP TIPS: Attracting LinkedIn Viewers
- Show Remaining Articles (44) Collapse Articles
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ServiceNow
- Financial Services Operations
- Gamifying ITSM Excellence
- AI Revolutionizes Service Management
- GRC Industry Reference Matrix
- AI & GRC Defense Against Security-Data Breach
- Strategic Portfolio Management FAQs
- Service Catalog Process FAQs
- DevOps & Change Velocity
- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
- Vulnerability Response Workspace Module
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
- BA Product Update Process
- Getting-Started ServiceNow Timesheet Management
- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
- Comparing GRC & IRM
- Starting ServiceNow GRC Process
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- SPM Risk Management Process
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Persona Use & Administration
- AI-Powered AutomatePro & ServiceNow
- AutoPlan Release Setup Simplified
- AI: Dawn’s Demos AutomatePro
- Raptor Workflow Data Platform
- ServiceNow Xanadu AI Advantage
- SPM Collaborative Workspaces
- AI-Powered Xanadu & RaptorDB
- Explore AutomatePro Release 8.0.0
- Accelerating IRM & GRC
- Roadmap CMDB-HAM-SAM Value Recognition
- AutomatePro & ServiceNow Automated-Test
- Remote Support Success Strategy
- CMDB Powered Digital Transformation
- ServiceNow's Generative AI Revolution
- Knowledge after-Party #100DaysOfServiceNow
- Generative AI in ServiceNow-SPM
- Knowledge is AI-Power
- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- AI-powered ServiceNow Tests
- Xanadu Upgrade: ServiceNow SPM
- Xanadu Upgrade: CMDB Plan
- AI Test-Powered ServiceNow
- Transforming Healthcare Software Catalogs
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
- Starting ITSM Predictive Intelligence
- TPRM Business-Analyst Guide
- Robotic Process Automation Workflows
- Mastering Zing Search Optimization
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
- New in Performance Analytics
- Predictive Intelligence & ITSM
- Predictive Change Mastery
- Optimize ServiceNow ML Training
- HAM & SAM Base
- Foundations for Asset Management
- Xanadu Upgrade Drives Innovation
- Upgrades: AutoTest from ATF
- RaptorDB for Data Owners
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Visualize Governance Empower Decisions
- Data Fabric Governance & Quality
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- UC: AutoTest & AutoDocument
- ServiceNow Collaborative Workspace Management
- ServiceNow User Experience Analytics
- AutomatePro: Ditch Manual Agile
- Master Collaborative Workspace Planning
- Master Figma Developer Handoff
- Figma Based Design Tokens
- Known Error Process Essentials
- SAFe Release Planning Process
- Agile Automation’s Unexpected Value
- ServiceNow Workflow Data Platform
- Zero Copy Powers Performance
- Accelerate GenAI Workspace Delivery
- Careers Figma‑Powered ServiceNow
- Accelerate ServiceNow AutoDeploy Value
- Simplify CSDM Amplify Value
- Epic Chicago World Forum
- AutomatePro 9.0.2 Breakthrough Features
- Manual Deployment Defect Loops
- Setting Up Agile Boards
- RaptorDB Demo Data Anonymization
- Show Remaining Articles (95) Collapse Articles
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Getting Started
- Introduction to Knowledge Management
- Knowledge Categorization "Find-ability"
- Productivity: Service Operations Workspace
- Conduct A Windows-Security Scan
- Burp Suite Professional & Web Security Process
- BMC Remedy ITSM Reference
- AI: ServiceNow Virtual-Agent Chatbot
- COE for Human Resources
- Getting Started: Engagement Manager
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Employee Journey Management ServiceNow
- Productivity Tips for Knowledge-Users
- Strategies for Manual Test
- TikTok for Digital Leaders
- Master Social Video Editing
- Understanding Security Encryption Standards
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- Predictive Intelligence in ServiceNow
- TPRM: Solving Vendor Risk
- Agent Assist Setup
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Setup Free Azure DevOps
- Robotic Process Automation Workflows
- Optimize ServiceNow ML Training
- Effective Business Process Consultancy
- Automate New Hire Access
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Microsoft Sync Sanity Saving
- ServiceNow User Experience Analytics
- Master Figma Developer Handoff
- Known Error Process Essentials
- ESL ChatGPT Prompt Tips
- Show Remaining Articles (21) Collapse Articles
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FAQs
- Knowledge Categorization "Find-ability"
- FAQs: Governance Risk Compliance
- Understanding Clop Ransomware Mitigation
- ServiceNow IRM SOX FAQs
- Strategic Portfolio Management FAQs
- Chat GPT FAQS
- Ticket Handling Infographic FAQs
- Service Catalog Process FAQs
- DevOps & Change Velocity
- Role of CMDB-Management Service-Owner
- Vulnerability Response Workspace Module
- How-To Import ServiceNow Stories 🚀
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Washington ESC or Knowledge Portal?
- TikTok for Digital Leaders
- Mastering Telecommuting Efficiency
- Essential Laptop Migration Hacks
- AutomatePro A-Z Terminology Glossary
- Microsoft Sync Sanity Saving
- Zero Copy Powers Performance
- Show Remaining Articles (6) Collapse Articles
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Strategic Portfolio Management
- Understand ServiceNow's 2 SPMs
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- Efficient Workday to ServiceNow Integration
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- Strategic Portfolio Management Foundations
- Timeline: ITBM to SPM
- SPM Project Templates
- SPM: Starting a Demand
- AutoMatePro AutoPlan Demand Management
- Strategic PPM Risk Management
- SPM Risk Management Process
- Xanadu Upgrade: ServiceNow SPM
- Xanadu Upgrade Drives Innovation
- ServiceNow Collaborative Workspace Management
- SAFe Release Planning Process
- Epic Chicago World Forum
- Setting Up Agile Boards
- Show Remaining Articles (3) Collapse Articles
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AutomatePro
- AutomatePro AutoTest Reference
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- Autotest: Test-Run Defects
- Quality Assurance Test Process
- AutoTest Case Planning
- AutomatePro Functions and Permissions
- AutoMatePro AutoPlan Demand Management
- Introducing AutomatePro Control Console
- Troubleshoot AutoTest Run Issues
- QuickStart-AI Service Catalog Test
- 8.2 New AutoTest Features
- AutomatePro AutoTest Operations Process
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AI-Powered AutomatePro & ServiceNow
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- Costly Habit: Manual Test
- Transforming Healthcare Software Catalogs
- Upgrades: AutoTest from ATF
- BPC Heros & AutomatePro
- AutomatePro: Greenfield ServiceNow Strategies
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- UC: AutoTest & AutoDocument
- AutomatePro: Ditch Manual Agile
- Agile Automation’s Unexpected Value
- Accelerate ServiceNow AutoDeploy Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
- AutomatePro 9.0.2 Breakthrough Features
- Manual Deployment Defect Loops
- Show Remaining Articles (18) Collapse Articles
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Glossary Reference
- Security and IT Glossary
- Guided After-Action Report
- Security-Operations GRC Glossary
- Artificial Intelligence A-Z Glossary
- Business Process Improvement Glossary
- HR Glossary
- Strategic Portfolio Management Glossary
- Service Catalog/Portal A-Z Glossary
- AutomatePro A-Z Terminology Glossary
- Healthcare Compliance Simplified Framework
- A-Z Data Fabric Glossary
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ITSM
- ITSM Capability Model- L1
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Email-to-Incident is Costly Inefficiency
- CMDB Health Dashboard
- Incident On-call Best Practices
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- Pinned KB-Articles & deflection
- Stockroom Asset Management Mastery
- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
- Predictive Intelligence & ITSM
- Predictive Change Mastery
- Xanadu Upgrade Drives Innovation
- Best Approach Problem Management
- Epic Chicago World Forum
- Show Remaining Articles (2) Collapse Articles
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Service
-
Overview
- Productivity: Service Operations Workspace
- GRC Managed Risk
- GE Change Acceleration Process
- Overview: Employee Center Pro
- SOX Control-Management and Attestation
- RIDAC: Strategic Portfolio Management
- Artificial Intelligence A-Z Glossary
- Advanced Program Management
- AI: ServiceNow Virtual-Agent Chatbot
- Business Process Optimization Reviews
- Proper Ticket Handling Imperative
- Public Sector Digital Services
- Employee Journey Management ServiceNow
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UAT
- UAT- Approve or Reject Change
- Demo Service Catalog
- AutoTest Case Planning
- Strategies for Manual Test
- 8.2 New AutoTest Features
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AutomatePro: Greenfield ServiceNow Strategies
- Epic Chicago World Forum
-
Healthcare
- GRC Industry Reference Matrix
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Eye Strain: Modern Sources and Solutions
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Transforming Healthcare Software Catalogs
- Healthcare Compliance Simplified Framework
- Epic Chicago World Forum
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Chat GPT
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Security Operations (SecOps)
- SecOps Vulnerability Response Lifecycle
- Vulnerability Response Workspace Module
- Vulnerability Remediation RACI
- Security Incident Response Introduction
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- High Volume Incident-Management Strategies
- Understanding Security Encryption Standards
- TPRM: Solving Vendor Risk
- BA Guide: Vulnerability Response
- Epic Chicago World Forum
-
Agile
- Agile Scrum Master Guide
- DevOps Automated Test
- Quality Assurance Test Process
- Getting-Started ServiceNow Timesheet Management
- Optimized Sprint Capacity Plan
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- 80% Outages: Unauthorized Change
- Upgrades: AutoTest from ATF
- Effective Business Process Consultancy
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- AutomatePro: Ditch Manual Agile
- Agile Automation’s Unexpected Value
- Manual Deployment Defect Loops
- Setting Up Agile Boards
- Show Remaining Articles (6) Collapse Articles
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Knowledge Management
- Productivity Tips for Knowledge-Users
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Knowledge Management Pro Features
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Impactful Incident Management Knowledge
- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
- Mastering Zing Search Optimization
- AI Demands: Data Stewards
- ServiceNow Collaborative Workspace Management
- Known Error Process Essentials
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Workday
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Network Connectivity Solutions
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Business Process Methodologies
- Ideation: DaVinci Inspired Mind-Mapping
- Quality Assurance Test Process
- AutoTest Case Planning
- Managing Incident Surge Problems
- Strategic PPM Risk Management
- AI-Powered AutomatePro & ServiceNow
- Advanced ServiceNow Test Automation
- TPRM: Solving Vendor Risk
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
- New in Performance Analytics
- Effective Business Process Consultancy
- BPC Heros & AutomatePro
- AI’s Emergent Governance Ethics
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Microsoft Sync Sanity Saving
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- ServiceNow Collaborative Workspace Management
- Master Collaborative Workspace Planning
- AI Powered Excellence Centers
- C-Suite CxO ChatGPT Prompts
- Brilliant Productivity ChatGPT Prompts
- Known Error Process Essentials
- SAFe Release Planning Process
- Agile Automation’s Unexpected Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
- Show Remaining Articles (14) Collapse Articles
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Service Catalog & Request Management
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Artificial Intelligence
- 10 Cool Features Standard-to-Pro
- Knowledge Management Pro Features
- QuickStart-AI Service Catalog Test
- Managing Incident Surge Problems
- Master Social Video Editing
- AI-Powered AutomatePro & ServiceNow
- AI Test-Powered ServiceNow
- Predictive Intelligence in ServiceNow
- Agent Assist Setup
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Robotic Process Automation Workflows
- A-Z Data Fabric Glossary
- New in Performance Analytics
- BPC Heros & AutomatePro
- AI Demands: Data Stewards
- AutomatePro: Greenfield ServiceNow Strategies
- Data Fabric Governance & Quality
- AutomatePro: Ditch Manual Agile
- Prompt-Powered Business Solutions
- ESL ChatGPT Prompt Tips
- Ignite Impact Driven CoE
- NEOM Innovation Creates Opportunity
- RaptorDB Demo Data Anonymization
- Show Remaining Articles (9) Collapse Articles
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Integrated Risk Management
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Microsoft
- Effortless Excel Mail Merge
- CoPilot Powered Productivity Tips
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- USB Ports Troubleshooting Tips
- Mastering Telecommuting Efficiency
- Essential Laptop Migration Hacks
- Setup Free Azure DevOps
- A-Z Data Fabric Glossary
- Microsoft Sync Sanity Saving
- Email Suite Comparative Analytics
-
AI: Generative Artificial Intelligence
- Mastering iPhone 16 AI
- AI-powered Service Management Operations
- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- AI: Dawn’s Demos AutomatePro
- AI Powered Career Resilience
- Raptor Workflow Data Platform
- AI-Powered Xanadu & RaptorDB
- AI Assist's Rockstar-Agent
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- Optimize Productivity with Siri
- AI Test-Powered ServiceNow
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
- Agent Assist Setup
- Starting ITSM Predictive Intelligence
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Robotic Process Automation Workflows
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
- New in Performance Analytics
- Predictive Intelligence & ITSM
- Predictive Change Mastery
- A-Z Data Fabric Glossary
- RaptorDB for Data Owners
- BPC Heros & AutomatePro
- AI’s Emergent Governance Ethics
- AI Demands: Data Stewards
- Master Data Quality Dimensions
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Data Fabric Governance & Quality
- Designing AI-Driven Data Portals
- AutomatePro AutoDocument from AutoTest
- Prompt-Powered Business Solutions
- C-Suite CxO ChatGPT Prompts
- Data Quality Dimensions Metrics
- Agile Automation’s Unexpected Value
- Mastering Uniqueness & Consistency
- Accelerate GenAI Workspace Delivery
- ESL ChatGPT Prompt Tips
- AutomatePro 9.0.2 Breakthrough Features
- NEOM Innovation Creates Opportunity
- RaptorDB Demo Data Anonymization
- Show Remaining Articles (32) Collapse Articles
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Global News & Views
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Digital Business Process
- AutoPlan Release Setup Simplified
- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- SPM Collaborative Workspaces
- CMDB Powered Digital Transformation
- Connect Collaborate Create Knowledge
- Lessons Learned: CrowdStrike Incident
- CrowdStrike Outage: Global Chaos
- MasterCard's AI-Powered Fraud Detection
- Effortless QR Code Creation
- AT&T Big Data Breach
- Transformation: Success from Setbacks
- LinkedIn Digital-Success Enablement
- Digital Excellence Through Collaboration
- Digital-Transformation Leader: David Pultorak
- Business Process Design Excellence
- California Wildfires: Lessons in Public-Sector Portals
- TPRM: Solving Vendor Risk
- A-Z Data Fabric Glossary
- New in Performance Analytics
- Predictive Change Mastery
- Foundations for Asset Management
- AI’s Emergent Governance Ethics
- Automate New Hire Access
- Build ServiceNow Data Fabric
- Trusted Data Governance
- Understanding Inclusive Global Communication
- Master Collaborative Workspace Planning
- Figma Based Design Tokens
- AI Powered Excellence Centers
- Data Quality Dimensions Metrics
- SAFe Release Planning Process
- Mastering Uniqueness & Consistency
- Accelerate GenAI Workspace Delivery
- Simplify CSDM Amplify Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
- NEOM Innovation Creates Opportunity
- RaptorDB Demo Data Anonymization
- Show Remaining Articles (24) Collapse Articles
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Generative AI
- AI-powered Service Management Operations
- AI Video Editing Hacks
- AI Workflow Reengineering Requirements
- AI: Dawn’s Demos AutomatePro
- ServiceNow Xanadu AI Advantage
- AI-Powered Xanadu & RaptorDB
- Yale: Top-CEOs on AI
- ServiceNow's Generative AI Revolution
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Agent Assist Setup
- Starting ITSM Predictive Intelligence
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- A-Z Data Fabric Glossary
- Predictive Change Mastery
- AI Demands: Data Stewards
- Master Data Quality Dimensions
- Build ServiceNow Data Fabric
- Designing AI-Driven Data Portals
- Epic Chicago World Forum
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Jobs n Career
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Design
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Success & Motivation
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Team
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Cyber Security
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Success and Miotivation
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Apple
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TikTok
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Governance, Risk, Compliance
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IT Operations Management
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HRSD
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UI and UX
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Data Management
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Financial and Procurement
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Figma
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Google
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Healthy Inspirations
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RaptorDB
AutomatePro Accelerated Agile Sprints
AutomatePro Accelerated Agile Sprints: As agile teams face relentless pressure to deliver faster, pivot frequently, and adapt to ever-changing business demands, one truth becomes crystal clear: manual testing is no longer sustainable. It’s slow. It’s error-prone. And it simply can’t keep up.
Fortunately, this is where AutomatePro steps in—with automated testing at scale that transforms not only how you test, but how you deliver value.
⚙️ Why It Matters: Agile Without Automation is a Bottleneck
In today’s agile environments, speed is everything—but so is quality. When you’re manually testing each sprint or relying on outdated scripts, you’re falling behind. AutomatePro empowers ServiceNow teams to:
- Accelerate test cycles by up to 70%
- Eliminate redundant manual work
- Ensure consistent quality and compliance across all releases
This is not just about testing faster—it’s about delivering smarter, reducing risk, and scaling with confidence.
🔄 From Baseline to Breakthrough: Scalable Testing in Minutes
Most teams begin their journey by using AutomatePro to automate baseline ServiceNow functionality—validating that core processes like incident management, catalog requests, and change flows are rock-solid.
But here’s where the breakthrough happens.
As soon as those initial tests are in place, teams realize they can scale and adapt tests in minutes—not days or weeks. Using drag-and-drop steps, modular test components, and AutoPlan sprint alignment, your QA can evolve just as fast as your dev stories do.
Empower Agile Teams with Continuous Value
With AutomatePro, every sprint delivers more than just code—it delivers measurable impact. Teams using AutomatePro experience:
- 30–50% faster release cycles
- 80% reduction in test-related defects
- 100% test traceability back to requirements and outcomes
Because automation isn’t just a tool—it’s a competitive advantage.

Aligning With Agile Principles
AutomatePro does more than support Agile—it embodies it. Rooted firmly in the Agile Manifesto, it enables organizations to deliver faster, adapt rapidly, and continuously improve with confidence. Moreover, it transforms how ServiceNow teams approach testing by embedding agility into every phase of development.
Specifically, AutomatePro:
- Enhances collaboration through real-time updates and shared visibility, ensuring every team member stays aligned and informed
- Reduces manual work so teams can focus on delivering value rather than repetitive test activities
- Responds to change instantly by enabling seamless updates to test flows whenever stories or requirements evolve
- Drives continuous improvement with modular, repeatable, and scalable processes that grow with your product, sprint after sprint
In addition, AutomatePro’s AutoTest and AutoDocument modules work together to automatically generate and maintain comprehensive testing and compliance artifacts—without requiring manual effort or oversight. As a result, teams stay audit-ready while staying agile.eams generate and maintain complete test and compliance artifacts—automatically—at every stage.
Building a Scalable Baseline for Continuous Testing
An effective Agile sprint testing strategy must begin with a strong, reusable baseline. This foundation allows teams to test with consistency, speed, and confidence across all future sprints.
AutomatePro simplifies this process by allowing quality assurance teams to:
- Automate initial baseline tests for core ServiceNow functions such as incident management, change control, and request workflows
- Extend and reuse test assets across environments, modules, and user stories—avoiding duplication of effort and accelerating setup
- Adapt test flows rapidly as changes occur, ensuring coverage always reflects current business logic and platform behavior
- Document everything automatically, with each test run producing audit-ready results and traceability from requirements to execution
As your ServiceNow ecosystem evolves, AutomatePro ensures that your test suite evolves with it. This dynamic scalability makes continuous testing not only achievable but sustainable—enabling agile teams to maintain velocity without compromising quality.
Why It Matters: From Speed to Confidence
Delivering quickly is no longer enough. Modern Agile teams must also deliver with precision, traceability, and resilience. That’s where AutomatePro delivers its most important advantage.
By integrating deeply into Agile workflows, AutomatePro:
- Accelerates feedback loops to detect and resolve issues earlier in the lifecycle
- Ensures consistent quality, even as teams scale across modules and business units
- Reduces defect leakage by maintaining rigorous regression and negative path coverage
- Supports growth at scale, aligning testing capacity with expanding platform complexity
Consequently, Agile teams no longer struggle to keep testing aligned with their development pace. Instead, they build a culture of confidence—knowing that every sprint, every release, and every change is backed by trusted automation.
AutomatePro Makes It Effortless To:
Benefit | How AutomatePro Helps | Statistics Impact |
---|---|---|
Test Identification | Auto-generates tests based on process documentation | 30% faster test creation |
Reusability of Tests | Modular test design for easy reuse across sprints | 40% reduction in test writing time |
Adaptation in Agile | Easy to modify tests as processes evolve | 25% less effort to update tests |
Regression Testing | Automated regression testing ensures no broken functionality | 50% fewer defects in releases |
CI/CD Integration | Runs automated tests with each code push | 60% faster feedback cycle |
Test Maintenance | Continuous testing and maintenance with minimal manual input | 35% less maintenance overhead |
Outpacing Manual Testing Every Step of the Way
Manual testing, by contrast, slows teams down and invites risk. It’s inconsistent, error-prone, and difficult to scale.
AutomatePro Changes the Game:
- Speed: Automated tests run in hours—not days
- Consistency: Modular scripts ensure accuracy across iterations
- Efficiency: Auto-generated documentation streamlines UAT, audit, and compliance
- Accuracy: Replaces human error with precision execution
Requirements for Building Agile-Focused Test Suites
Why AutomatePro Is the Ideal Launchpad for New Users
The small investment in setup yields massive time savings and testing confidence in every sprint. New AutomatePro users quickly discover its long-term advantages:
- Faster Cycles: Execute QA cycles in a fraction of the time
- High Scalability: Easily expand tests as requirements evolve
- Real-Time Visibility: Track status, progress, and results instantly across teams and stakeholders
Call to Action: Take the Next Step Toward Agile Testing Excellence
If your sprint velocity is hindered by manual testing and inconsistent quality, now is the time to act. AutomatePro offers a clear, scalable path to test automation that supports your Agile transformation.
Therefore:
- Begin by building your baseline using QuickStart AI
- Connect tests directly to sprint stories using AutoPlan
- Deliver test execution and documentation with minimal effort using AutoTest and AutoDocument
Agile is not just a methodology—it’s a mindset. AutomatePro is how you operationalize that mindset, every day, across every sprint.
Other AutomatePro Accelerated Agile Sprints Resources:
- Agile Development – ServiceNow
- Agile Scrum Master Guide
- Agile Testing: What is it, Can It work?
- AutomatePro AutoTest: Getting Started
- AutoTest Blog: tips and advice with AutomatePro
- AutomatePro AutoTest Reference
- Basics of Agile Development
- DevOps Automated Test
- Quality Assurance Test Process
