Kickstart a ServiceNow Career: when the global demand for ServiceNow professionals has skyrocketed, with a 400% increase in job openings over the last five years. This surge is driven by over 7,000 companies, including giants like Cognizant, Deloitte, Accenture, and Amazon, relying on ServiceNow to power their digital transformation.
ServiceNow is a positive community of collaboration for business innovation, whatever the business is!! ServiceNow is a cloud-based platform designed to automate and streamline business processes and workflows across various industries and departments. It offers a suite of tools and applications to enhance efficiency, improve service delivery, and provide end-to-end visibility into operations.
Key Features of ServiceNow
- Workflow Automation: Automates repetitive tasks and processes using workflows, reducing manual effort.
- IT Service Management (ITSM): Optimizes IT operations, including incident, problem, change, and request management.
- IT Operations Management (ITOM): Provides tools for infrastructure monitoring, event management, and service mapping.
- Human Resources Service Delivery (HRSD): Enhances employee experiences by automating HR workflows like onboarding and case management.
- Security Operations (SecOps): Improves incident response by integrating security tools and automating threat management.
- Customer Service Management (CSM): Streamlines customer support and enhances customer experiences through issue resolution and proactive service.
- Low-Code Application Development: Enables users to build custom applications with little to no coding experience.
How ServiceNow Works
At its core, ServiceNow operates on a single data model and provides a unified platform for managing processes, data, and workflows. Its modular design allows organizations to adopt specific applications based on their needs while maintaining integration across departments.
Benefits of Using ServiceNow
- Improved Efficiency: Automates routine tasks, saving time and reducing errors.
- Enhanced Collaboration: Centralizes data and communication for teams across departments.
- Scalability: Adapts to the growing needs of organizations without major disruptions.
- Better Decision-Making: Offers analytics and reporting tools for actionable insights.
- Cloud-Based Accessibility: Allows employees and administrators to access the platform anywhere.
Industries Using ServiceNow
ServiceNow serves a wide range of industries, including:
Why is ServiceNow Popular?
ServiceNow is recognized as a leader in IT Service Management and has expanded into other enterprise areas like HR, security, and customer service. It is valued for its flexibility, scalability, and ability to integrate with other enterprise tools.
By fostering digital transformation and automating complex processes, ServiceNow empowers businesses to focus on strategic growth while improving operational efficiency.
Certified ServiceNow experts command premium salaries, with roles like Developers and Solution Architects earning between $85,000 and $150,000 annually.
ServiceNow’s RiseUp program offers an unprecedented opportunity for freshers, laid-off professionals, and jobseekers to gain free training, earn certifications, and launch lucrative careers in the fast-growing field of enterprise automation.
Why Choose ServiceNow?
High Demand and Lucrative Opportunities
Certified professionals earn 30% more than their uncertified counterparts, with over 90% of ServiceNow clients reporting consistent hiring for skilled roles.
Diverse Career Paths
ServiceNow careers cater to all skill levels, from Developers and Business Analysts to Implementation Specialists and Solution Architects.
Job Security
With ServiceNow leading global enterprise automation, professionals in this field enjoy stability and growth.
RiseUp with ServiceNow: Free Training and Certification
The RiseUp program democratizes access to high-demand skills by offering free online courses, hands-on labs, and certification exams.
Who Can Benefit?
- Fresh graduates starting their careers
- Professionals reskilling after layoffs
- Jobseekers pivoting to tech roles
How to Begin
- Sign Up: Create an account on the ServiceNow RiseUp platform.
- Select Your Path: Choose beginner-friendly tracks such as Administrator or Developer.
- Earn Certification: Complete courses and exams to gain industry-recognized credentials.
Key Benefits of ServiceNow Career Paths
- Versatility: Roles across industries, from tech to healthcare, offer opportunities for everyone.
- Demand: ServiceNow professionals are in high demand, with job openings growing 400% in the last five years.
- Lucrative Salaries: Average salaries range from $85,000 to $150,000 annually, with strong entry-level opportunities.
- Job Security: Over 90% of companies using Service
Where are the ServiceNow Jobs in this world?
| Company | Locations | Roles Offered | Entry-Level Pay (USD) | Career Page/Link |
|---|---|---|---|---|
| Accenture | Global | ServiceNow Developer, Consultant, Architect, Administrator, ITSM Specialist | $50,000 – $85,000 | Careers |
| Deloitte | Global | ITSM Specialist, ServiceNow Developer, Implementation Consultant, Security Operations Analyst | $55,000 – $90,000 | Careers |
| KPMG | Global | ServiceNow Consultant, Business Analyst, HRSD Specialist, Security Operations Consultant | $50,000 – $85,000 | Careers |
| DXC Technology | Global | ServiceNow Developer, ITSM Specialist, Implementation Specialist, Solution Architect | $55,000 – $90,000 | Careers |
| Sollus | USA | ServiceNow Consultant, Developer, ITSM Specialist, Implementation Specialist | $50,000 – $85,000 | Careers |
| Cognizant | Global | ServiceNow Developer, HRSD Specialist, Security Operations Specialist, Architect | $50,000 – $85,000 | Careers |
| Thirdera | Global, India, Singapore | ServiceNow Developer, Implementation Specialist, Architect, ITSM Specialist | $55,000 – $90,000 | Careers |
| Nous Infosystems | Global, India | ServiceNow Developer, Business Analyst, Implementation Specialist, Solution Architect | $50,000 – $85,000 | Careers |
| TEKsystems | Global, India, Singapore | ServiceNow Developer, Consultant, Administrator, ITSM Specialist | $45,000 – $80,000 | Careers |
| Robert Half | Global | ServiceNow Developer, Consultant, HRSD Specialist, ITSM Specialist | $45,000 – $80,000 | Careers |
| TCS (Tata Consultancy Services) | India, Bangladesh | ServiceNow Developer, Business Analyst, ITSM Specialist, HRSD Specialist | $45,000 – $80,000 | Careers |
| Wipro | India, Singapore | ServiceNow Developer, ITSM Specialist, HRSD Consultant | $45,000 – $80,000 | Careers |
| Infosys | India, Singapore, Italy | ServiceNow Developer, Solution Architect, Implementation Specialist | $50,000 – $85,000 | Careers |
| Emirates Group | Dubai, Singapore | ServiceNow Developer, Business Analyst, Implementation Specialist | $50,000 – $90,000 | Careers |
| PwC Middle East | Dubai, Italy | ServiceNow Consultant, Solution Architect, Security Operations Specialist | $55,000 – $95,000 | Careers |
| Grameenphone IT | Bangladesh | ServiceNow Administrator, ITSM Specialist, Developer | $35,000 – $70,000 | Careers |
| Unilever | India, Bangladesh | ServiceNow Specialist, Administrator, HRSD Consultant | $40,000 – $75,000 | Careers |
What does US based Salary Look like?
Kickstart Your ServiceNow Career: Career Paths, Skills, Certifications, and Entry-Level Pay
| Career Path | Role Description | Key Skills | Entry Path | Ideal Roles | Entry-Level Pay |
|---|---|---|---|---|---|
| Developer | Build custom apps and automate workflows. | JavaScript, API integration, ITSM. | Application Developer Certification. | App Developer, Workflow Engineer. | $85,000 – $100,000 |
| Business Analyst | Bridge business needs with technical solutions. | Process mapping, requirements gathering, ITSM familiarity. | ITSM Training. | Business Analyst, Process Consultant. | $70,000 – $85,000 |
| Implementation Specialist | Configure and deploy ServiceNow solutions. | ITIL knowledge, platform configuration, communication. | Implementation Specialist Certification. | Implementation Specialist, Consultant. | $80,000 – $95,000 |
| Solution Architect | Design scalable, enterprise-level ServiceNow solutions. | Architecture design, leadership, cross-platform expertise. | Advanced certifications after Developer or Consultant experience. | Solution Architect. | $110,000 – $125,000 |
| HRSD Specialist | Implement and manage HR Service Delivery modules. | HR workflows, platform knowledge, ITIL. | HR Service Delivery Training and Certification. | HRSD Analyst, HR Process Manager. | $75,000 – $90,000 |
| Security Operations Specialist | Manage security incidents and automate response workflows. | Security principles, ITSM, threat management. | Security Operations (SecOps) Certification. | SecOps Analyst, Incident Responder. | $85,000 – $100,000 |
| ITSM Specialist | Optimize IT service delivery and manage incidents effectively. | ITIL, platform configuration, reporting. | IT Service Management (ITSM) Certification. | ITSM Manager, IT Service Lead. | $80,000 – $95,000 |
| Service Desk Specialist | Provide frontline support and ensure efficient ticket resolution. | Communication, troubleshooting, ITSM familiarity. | Entry-level ITSM Training. | Service Desk Analyst, Support Engineer. | $50,000 – $65,000 |
Other Kickstart a ServiceNow Career Resources
- AI-Ready Service Operations Efficiency
- CMDB-Management Service-Owner
- Community Crisis Resource Reference List
- Elevating Excellence Through HDI
- Introducing Security Incident Response
- One-IT: Effective Ticket Handling
- Remote & Hybrid Employment Insights
- Servicenow and Knowledge Base
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