Category: Blog

Benefits of a Modern Center of Excellence (COE)

What is a center of excellence? A center of excellence which supplies subject matter expertise and resources to provide and support thought leadership, best practices, research, support and/or training. The primary aim of centers of excellence is to accomplish scale, sustain innovation and expand cultural adoption of a given focus area. Garter estimates that over […]

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1M Unemployed? Let us Help One Another

I read the news today oh boy. Nearly a million folks will not get paid. And though the news was rather bad. I saw the chance for grace, by helping our neighbor’s case. Jobless claims surged by 1 million last week, indicating that jobs are being again impacted by domestic terror and the coronavirus. Times are challenging […]

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Dawn C Simmons: Commitment to Best Practices

Best practices are an excellent way to improve the performance and productivity. A best practice is a generally accepted, proven method or technique, or a standard for producing solutions that create desired results. Sharing best practices can help professionals and the businesses they serve to fill knowledge gaps, improve efficiency, encourage leadership. Contributing to a organization of best practices, […]

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Change Management Optimization Story

What is Change Management? ITIL defined objective for Change Management process is to control the lifecycle of all Changes and align IT Activities with business objectives. The primary objective is to enable beneficial Changes to be made, with minimum disruption to Business Services. Fundamentals of Business Transformation and Optimization 1. Introducing Opportunity: Transparency about the current […]

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Silicon Valley: iTSMF (IT Service Management Forum)

What is itSMF? itSMF IT Service Management Forum International: itSMF USA is part of itSMF International, with over 60,000 members in 50+ countries connecting, learning and growing Service Management best practices through a powerful network of industry professionals, white papers, webinars, podcasts, conferences that creates an opportunity for individuals and organizations to connect, innovate/learn & […]

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