20+ years of customer experience, implementation, product life cycle from concept to delivery. Project and Program delivery that touches Performance Improvement, Tools Enhancement, Business Process Optimization in Executive Operations, IT Service Management, Security Operations and Recruiting Process.
Leading strategy and program change independently
Aligned stakeholder engagement to create effective organizational change communications
Deliver results oriented influence to optimize enterprise processes, tools and performance to recognize organizational goals.
Digital Business Transformation
20 years board member Transformation best practices with IT Service Management Forum, and HDI.
ITSMF National White Paper Competition winner for “Energized IT Service Management with a Culture for Collaboration”