Category: Blog

IT Service Management News and Views

WHAT ARE YOU DOING? WHAT CAN WE LEARN TO DO IT BETTER? We celebrate the innovation sparking ideas and collaboration that improves IT Service Management capabilities. We stay connected to ideas and support strategies; juggling remote support resources, managing new high-volume transformative work-from-home issues, keeping critical systems online, service levels stable, major incidents managed, and […]

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Employment News: Recruiters and Jobseeker Opportunities

Harvard Business Review research shows that in 2022 research United States year-to-date salary increases are up 4%, compared to a historical average of 2%. Yes, the Great Resignation is still making news. US News and World Report’s 100 Best Jobs of 2022 in summary, include, Information Security, Medical Services- Nursing, Physician’s Assistants, Data Scientists, Software Developers, […]

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ServiceNow Focus Feature on Guided Tour Designer. What ServiceNow Training Tools Do YOU love?

YouTube Community | Community Channel | Product Documentation | Products Reference Focus Feature: Guided Tour Designer Fast growth companies that are hiring support staff NEED something that assigns learning management requirements (Tools and Process) and validates completion as part of a New ITIL User Access Process. This would be cool to integrate with the New […]

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